1. Intercrus Decks LLC
- Serves Washington
- Responds in about an hour
- Background checked
Jan H says, “Intercrus Decks performed removal and replacement of our familys old wraparound elevated deck and staircase. Our previous deck was over 30 years old and having severe structural decay. We also experienced heavy water intrusion into the basement every time it rained from the decks attachment to the house.Intercrus team impressed us at all stages of the deck build. When I first contacted their office, I got through to Eugene immediately by phone and we scheduled a site visit within 2 days. When Eugene arrived, he listened to our ideas for the new deck and also our current concerns. We discussed budget and materials along with pros and cons of different designs. Estimates were available by the next day and when I requested changing materials, adjustments to the estimates were received within the hour. Their quotes were comparable with other decking companies.The company handled the permits for the build and kept us up to date on status of the permit. As soon as permit cleared, Dmitry contacted us to coordinate start of demolition and they were able to start by the end of that week. We were impressed by the dedication of the team. They were often getting ready for their build when I was leaving for work first thing in the morning and finishing up their day when I got home. The deck was completed much faster than we had expected. We appreciated how the team meticulously cleaned up the site at the end of each day before leaving. Dmitry was thorough when checking the deck after major stages of the build and even caught traces of something that may lead to later structural concerns and addressed it immediately. He also addressed questions that arose during final walk-through and even replaced components related to cosmetic concerns.We are thrilled with our new deck. We have had several rainstorms since the new deck installation and no longer experiencing water intrusion. The new deck has completely elevated the look of the house. Most importantly, my elderly parents cannot stop smiling since they first met the Intercrus team, and I havent seen them this happy and proud of their deck in years!Our deck used to be a space that we never used due to safety concerns. Now, we cannot wait to spend more time out there, thank you so much!”