“I had an outstanding experience with Benjamin Franklin Plumbing today. They came out to fix a completely flooded bathtub that wouldnt drain and replaced a faulty valve, and I couldnt be happier with the service.Rick and Karus were absolutely fantastic. From the moment they arrived, they were friendly, polite, respectful, and incredibly professional. They took the time to clearly explain what was causing the problem, how they diagnosed it, and exactly what needed to be done to fix it. Everything was transparent, easy to understand, and I never felt pressured or left with unanswered questions.What really stood out was how helpful they were. They didnt just fix the problemthey also gave me practical tips on what to watch for in the future and explained how to handle the valve if I ever encountered a similar issue again. That extra level of care and education was greatly appreciated.I had already spoken with several other plumbers before calling Benjamin Franklin Plumbing, and I received either vague, inconclusive answers or outrageously expensive estimates. Rick and Karus were honest, decisive, and offered a very fair and reasonable price for the work. It was refreshing to deal with people who were knowledgeable, straightforward, and genuinely wanted to help.They worked quickly without cutting corners, made sure everything was functioning perfectly before leaving, cleaned up after themselves, and took the time to ensure I was completely satisfied with the repair.Beyond the excellent workmanship, they had that genuine local, neighborly feel that made the whole experience even better. Its rare to find a company that combines professionalism, honesty, fair pricing, and outstanding customer service so well.I will absolutely be calling Benjamin Franklin Plumbing again for any future plumbing needs, and I highly recommend asking for Rick and Karus. They truly exceeded my expectations. Thank you for an excellent experience!”

“I would highly recommend them to anyone looking for quality refinishing work.”

“Mario Sewer & Drain came out same day, diagnosed the issue quickly and gave a reasonable quote. Was very pleased with the work, highly recommend them!”