“They checked the BIOS, memory, NVMe SSD performance, graphics drivers, Windows configuration, power settings, Event Viewer, and hardware sensors to rule out potential issues before narrowing down the problem. They explained every step in plain English, answered all my questions, and made sure I understood what was actually affecting the system rather than recommending unnecessary repairs. It was refreshing to work with a team that prioritizes proper diagnostics, and my computer is now running the way it should.”

“I am 65 and almost never write reviews. I used to work at Best Buy so the "Geek Squad" was all that I knew. Having to make an appointment, speak to a "clerk" about my issues (not the technician) and have my computer back in days is definitly "old school". I found Tanner on "Thumtack". Within seconds we were texting. Within minutes I had my "Chrome" browser back with virus protection to boot. (I literally did not leave my seat from start to finish). If you have software issues, get with the program and call Tanner.”

“I met Boris, the owner of Infotek, when during tax season, our computer server stopped working. Boris was recommended to me. Boris came within the hour that I reached out to him. He was very reassuring and he fixed the issue and when I asked him to email me an invoice he said that this was no big deal and gave me his contact information. That was 30 years ago. Infotek has been our IT department ever since. They have ALWAYS been available whether to fix a issue or design an entirely new system. They are an outstanding company and they understand that, as we do, it's all about the people in the company that make it a success.”

“Great service. Stayed with my computer until it was repaired and I am very with the service. I am from woodbine, Iowa. It was well worth the trip to Heartland Computer. My computer was not running at all. It was taking more than 10 minutes to boot to window desktop, now it is lighting fast. Now my laptop is booting to window desktop in less than 30 second.”