“BPM reviews are definitely deserved. Matt’s customer service and responsiveness was stellar. We ran into a hiccup with the WSSC inspection but it was no fault of BPM. The water heater was installed by a father and son duo who my husband stated were phenomenal. They were professional got the job done, cleaned up the area and left us happy. Really good work and personnel.”

“When we moved into our house this year, it had a gas insert fireplace that I could not get working and wanted to have safely inspected. Our technician responded to my inquiry immediately and arrived exactly when he said he would. Several other companies had declined the job because they did not want to work on a gas insert. Not Chimney and Flue Experts. Our technician had it running within about five minutes, but still took the time to thoroughly clean and service the unit, improve our setup, and make sure I knew how to operate it properly. He was knowledgeable, kind, friendly, and professional throughout. Truly outstanding service, and we will absolutely use them again.”

“Will be calling him again for all my fireplace / chimney needs.”