1. United Roofing and Restorations LLC
- 98 hires
- Serves Houston, TX
- Background checked
Sharique A. says, “For the past few months, I have been planning for roof replacement and went around gathering several quotes from local companies. I came across United roofing through Thumbtack, scheduled an initial consultation and Eros provided me with a detailed quote listing out all the replacement material and work to be done. Eros walked me through the written proposal on the spot, His quote was not cheapest by any means, and as I narrowed down my options, he made himself available for follow up discussions, questions and providing examples of work done by his company. When I decided to move forward, United Roofing and Restorations came in the most competitive — not the cheapest in a sketchy way, but the best value when you factored in what was actually included. No deposit required upfront, no pressure sales pitch, no vague line items. I want to call out the communication specifically, because this is where most contractors drop the ball and this company absolutely did not. From the day we agreed on install and post work, Eros was reachable — not just during business hours. The morning of the job, the crew showed up when they said they would. The crew worked through the full day without stopping. I've seen roofing jobs drag across multiple days with the homeowner waiting around, or tried to rush the job within a day to attempt doing the teardown and install in one shot. The job went for 1.5 days. When it was done, Eros went up on the roof himself personally — to do the final walkthrough. He checked for missing nails, inspected the flashing, and walked the perimeter of the house looking for debris. That kind of attention at the finish line is not something every contractor bothers with. The cleanup was done adequately and all material/ nails were swept off from the yard. I asked for a couple of solar fan additions and Eros was able to accommodate it without any increase in price (labor only). Once done, I kept an eye on any leaks or workmanship items which may need attention. I found a minor drip leak through AC vent pipes depending upon rain intensity and direction. I notified Eros and he promptly scheduled to be back on the roof and made adjustments to the flashing. I monitored it during the next rain spell and it was still present. He sent the crew back up who worked on replicating the issue and fixing it. It has been holding up since then and made it through the recent rainstorm without any issue. The materials used are of Certain Teed brand and I received warranty paperwork in mail as indicated by Eros. Overall I am very pleased with the work done by Eros and his team and I recommend using them for any roof repair or replacement need anyone may have. I myself have referred to them as my neighbor asked about and saw their work done. New roof looks excellent. I am happy with the work and service received.”