1. LawnStarter Pennsylvania
- 261 hires
- Serves Mount Joy, PA
- Responds in about 5 minutes
- Background checked
Anastasia B. says, “UPDATE: The team has since resolved the issue and a new qualified contractor came out and addressed the issues! It took a bit longer than expected, but they were ultimately very responsive, took accountability and addressed the concerns. I do plan to continue to use. I hired LawnStarter for a lawn mowing and trimming job and was charged $100—double the usual rate—because the grass was long. I was fine with the higher price given the conditions, but the work was terrible. Large sections were completely missed: thick weeds and tall grass left along the chain-link fences, in the narrow side paths, around the concrete edges, under wooden structures, and in multiple corners. The photos show exactly what was left behind—overgrown areas that look barely touched. They messaged that a free return visit would be made to fix it. The original service was on the 5th. It’s now the 12th and nothing has been resolved. No follow-up, no return visit, no fix. Paying double for incomplete work and then getting ignored on the promised cleanup is unacceptable. Would not recommend.”