Tankless water heater installation in Eagleton Village, TN

“I had a great experience with Frank and his team!He arrived 5 minutes early!He and his helper immediately but on shoe covers before entering my houseHe diagnosed the problem but assured me that we had some time to deal with it (in other words - he wasnt overselling or pushy)He noticed that my hot water heater needed servicing and did that while he was hereHe made other suggestions- specifically a whole home water filter system simply because Hallsdale Powell is famous for their hard water -but was not aggressive about scheduling this extra service- just asked that we consider him if we decide to do itAND - he didnt charge an extra fee for using a credit card - which nowadays it seems most businesses ad a 4% service fee - If I have to pay for emergency plumbing I appreciate the chance to get points , lol! Will definitely use Imperial plumbing again.”

“Trevor was great! He even brought his little boy so he could come out the same day to fix our heat, and on a Saturday no less! It took a couple days to get the part, but at least we had a fireplace and heating blanket to keep us warm and Trevor was in touch with us the whole time. Tim was great too when it was time to install it. Cost was reasonable too.”

“Hired to replace a valve in an outside spigot and remove and reset a toilet that was wobbling. The spigot was done well. The plumber had to come back though because toilet needed a new flange and was leaking. I was told during the estimate that this would be a possibility, however. Anyways, I had to arrange another visit, but they worked around my schedule and came back the next day. I ended up paying more than hoped for, but it had to be done. He came back, and installed it with the new part, made extra sure it was properly installed, and it’s working well thus far. Even with the increased cost they charged a reasonable amount.”

“GoHero was fast, efficient, knowledgeable. They inemptied our septic and installed risers and fix a baffle. Thanks for a job well done!Patrick & Tawnya ReillySevierville, TN”

“I was in need of plumbing services in the middle of a bathroom remodel. Jonathan came and assessed the situation and committed to return to roughed in shower valve and secondary divert and 2 inch trap and drain for tiled shower. He was on time, he was knowledgeable, neat and work area clean. I would highly recommend Winkles Plumbing.”