“Much appreciated this teams effort and work- came out same day and completely eradicated all water and moisture from flood in basement due to leaky water heater. Left the basement smelling clean tidy. Very nice crew. Would use them again though I hope I never do!”

“We had a flood in our basement 5pm on 12/19. Called MacFawn and spoke to Westly. He was so nice and efficient in handling our emergency call. Within 5 min of receiving the contract and emailing it back he called and informed me that he has already been in contact with the response team and they were headed in our direction. I received a call from the response team giving me an eta. Erica and Ky came and immediately got to work. They were amazing! Not only were they so quick to start to tackle the water in our basement but were fantastic of walking us through the steps of what was going to happen, what would happen and what to expect. They took great care in our furniture and belongings in the area of the flood. They placed dehumidifiers and fans in the area to begin the drying process. Erica took time to explain how someone would be back tomorrow to check on the drying process. Nick came on Saturday and was just as lovely as Erica and Ky were. He walked me through things again showed me that things we improving and heading in the right direction of drying. He said that someone from the team would again return Sunday. My was back to check on us and paid close attention to how the air was circulation and re-adjusted a few fans. Monday we had a visit from the MacFawn team again they determined that it would be best to pull up the floor that had the plywood with tiles ontop asap and we were on board. They started 12/23 and completed 12/24 before noon. Nick, Ky and Erica tackled the job over the 2 days. They again made sure all of our furniture was placed on blocks off the floor moved things around and left a dehumidifier and fan in the room to help dry up the cement. Ky was back a few days later and happy to report that things are dry. We have been in contact with MacFawn to discuss having a epoxy floor poured in the future in that room that was flooded. When speaking with them they have everything you might need painters, furniture movers, construction contractors. They are a full service company. Each and every contact with any one of the workers involved were just amazing. I have been speaking with Amanda in the office and she has been so helpful working with us to assist in getting this covered by our homeowners policy. She always says at the end of a conversation if there is anything else we need just ask. I feel like working with MacFawn has been a wonderful experience in such a difficult time. They have an amazing team there and highly recommend them to anyone that has to go through a flood or fire. Never once did I feel alone or that they were not on-top of everything 100% of the time. To the MacFawn team. Westly, Erica, Ky, Nick and Amanda need a raise. They are a wonderful group of caring people and I feel we were so lucky to have each and everyone of them on our team! Thank you”