I was given a hard sell to tear into drywall and pay 3x what had been estimated on the phone because “it could be hard to find a replacement part”. Within minutes of letting them leave after declining they found the part. When they installed it it was backward and incorrect, if I hadn’t insisted in testing it before they left I’d be hiring someone else to fix their work.
1800-Plumber+Air of Lansdale
In high demandLicensed
- 312 hires
- Based in North Wales, PA
- 3 years in business
- 5 employees
- Background checked
- License verified
About 1800-Plumber+Air of Lansdale
1-800-Plumber +Air is located in Lansdale, PA and is focused on being the BEST! It's not about being better than everyone else, instead our focus is on providing you with the fast, dependable plumbing and emergency services when you need it most. Our goal is to give you the BEST experience you have ever received from a service based business. The 1-800-Plumber +Air team has the expertise to meet your needs with an easy to remember name and phone number, so call for help with all your Lansdale home or business plumbing, drain cleaning, and heating and cooling needs.
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They’ve called me twice a day for the past five days. I wouldn’t use this company if their services were free. When somebody doesn’t call back after the first time, it usually means they don’t need your services anymore.
FINAL RECOMMENDATION: Poor Workmanship and Lack of Accountability for plumbing related needs (my specific experience) KEY TAKEAWAY: ask for labor warranty. Was never disclosed in my estimate. Ask your technician to make a note on your receipt of follow-up action items if the issue is under observation. As the item may be faulty or after market and may face issue within a year or two (which is unusual) , and Owner Lou won’t take the accountability due to technician turnarounds. Be ready to pay labor warranties, if you naively over rely on their technician due to your Personal priorities/commitments . NOT RECOMMENDING for plumbing needs In worst case if you end up using their work. Keep a close eye on their work and stay with technician leaving all your chores aside. Poor reliability, post-job poor accountability, untrustworthy material and they blame old technician who no more works with them and will held customer of new labor charges. DETAILED RECOMMENDATION: I hired 1-800-Plumber + Air in May 2024 because the copper pipe connected to my backyard hose bib assembly had cracked. The faucet itself was working properly and had never failed to close completely since my home was built in 1997. The problem I called about was the cracked copper pipe—not a faulty faucet. The technician, Mikel Pjettrushi, recommended replacing the entire hose bib assembly (hose bib and faucet) instead of repairing the cracked pipe. I relied on his professional recommendation and paid $635.79 for the replacement. Before the installation was complete, I noticed that the new faucet would not close completely and continued to drip. I pointed this out to Mikel immediately. He attempted to tighten the faucet with considerable force and told me that the new faucet would “adjust” over time and that the dripping would stop. Unfortunately, it never did. And I over relied on them, as he said if some issue happens call them anytime. I was happy naively that I am Covered but This company fooled me. Shortly after this repair, our second child was born, and with two children under the age of two, the outdoor faucet was rarely used 2024 and 2025. When we began using it again, it became clear that the replacement faucet still would not shut off completely, and the dripping had become more noticeable. The attached photo shows the current condition, with water dripping from the faucet after it is fully closed. In July 2026, I contacted the company because I believed this was the same issue I had reported during the original installation. I expected the company to stand behind its workmanship, but Lou stayed with his labor warranty policy. Instead, I was told that although the replacement part would be covered, the labor warranty had expired, and I would need to pay $437 in labor to replace the hose bib assembly they had installed. I spoke directly with the owner, Lou, and explained that this was not a new issue from my perspective—it was a concern I had raised at the time of installation. I requested that the company address it without additional labor charges because I believed the problem originated during the original installation. My request was declined saying we cannot handle things case by case. What I find most disappointing is not simply that the replacement now leaks, but that the concern was raised when the installation was completed, yet the response two years later was limited to informing me that the labor warranty had expired. The original faucet served my home for nearly 27 years without ever having a problem shutting off completely. After following the technician’s recommendation to replace the entire hose bib assembly, I ended up with a replacement faucet that did not shut off properly from the beginning and now requires another repair. Based on my experience, I am disappointed with both the workmanship and the company’s handling of my concerns. I encourage future customers to thoroughly test every repair before the technician leaves, document any issues immediately in writing, and obtain a clear written explanation of both parts and labor warranty coverage. Unfortunately, based on my experience, I cannot recommend this company.
I had an emergency water heater leak and they did an excellent job with the replacement. They were quick to respond, came out on a Sunday, and had everything done in a single day. Highly recommend.
From the get go everyone from the scheduler to our technician Chris did an excellent job. I highly recommend this company to everyone!
I did it myself! Came out great!
Very professional and punctual. They did a great job will definitely use them again.
Tony was fantastic! Lou got me scheduled right away, and Tony showed up fast, fixed my sink in no time, and was super professional and friendly. Highly recommend them for any plumbing needs!
Very professional came to the house sis a great inspection. Will make them my primary plumbers
The most unpleasant experience. Technician is not qualified for the work. He can’t comprehend anything. We knew that the issue was the termostatos, asked him to replace with the old one. He refused to understand, he spend 20 min looking for defects on the HVAC system and actually broke one of the pieces and had to replace it. This company is a complete failure, I would never recommend!
1800-Plumber+Air of Lansdale did an excellent job installing my kitchen faucet. The appointment was very easy to schedule (within the same day), and the price was fair. Khalid called ahead of time with ETA, was on time, the faucet looks nice, and works great. I am very happy with the service provided.
I was not pleased with the service. Basically paid for the quoted job which was basically less than an hour snaking the kitchen sink drain . We had two prior attempts with another company and thought we’d try the pros . They charged me 3 x’s what we had paid in the past . Sink stopped up soon after they left.
Plumber came out for a small job. Was on time, professional and the value was good.
Punctual and got the work done efficiently. If need be, I would hire again.
Excellent! For some reason, I've needed plumbing help twice in the past week, after never needing help for years. Both times I put out requests through Thumbtack, Luay and the company has reached out very quickly. Today, for the 2nd time this week, i had a new issue and since it was Saturday, I knew it would be tough. But they came through with a quick appointment within 2 hours of my initial call. Thats impressive. Khaled came out and did an awesome job. Very quick, knowledgeable and professional.
I had a fantastic experience with 1-800-Plumber +Air of Lansdale. Khaled Kayed, the plumbing technician, did an exceptional job relocating my laundry room plumbing from the basement to the mudroom. He was incredibly thoughtful in how he approached the project—clearly explaining each step, offering helpful suggestions, and making sure everything was done cleanly and efficiently. His communication throughout the process was outstanding, which made the whole experience smooth and stress-free. I’d highly recommend Khaled and the entire team for any plumbing needs—professional, responsive, and reliable.
Khaled arrived onsite and quickly assessed and fixed an issue i had with my toilet. He also offered sound advice on how to maintain the issue i was having for future reference. I would recommend this service.
There is no middle ground with these large companies. It's either replumb the whole house or pay the fee to have them give you an estimate to replumb the whole house.
There came on time and worked on the issues within the time estimate.
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1800-Plumber+Air of Lansdale★ 4.8
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