Very easy to work with. Jay the technician was very polite and helpful. Will recommend them to others.
1Chimney & Air Duct Cleaning
Great value
- 124 hires
- Based in Forney, TX
- 9 years in business
- 9 employees
- Responds in about 5 minutes
- Background checked
About 1Chimney & Air Duct Cleaning
Whole-Home & HVAC Environmental Solutions — Local, Professional, Start to Finish At 1Chimney & Air Duct Cleaning, we provide professional air duct, HVAC system, chimney, fireplace, dryer vent, and indoor environmental cleaning services throughout the DFW and surrounding communities. For customers dealing with suspected or confirmed mold concerns, we also work alongside local TDLR-licensed mold professionals when regulated structural mold assessment or remediation is required. This allows us to help coordinate a more complete solution — from the structure of the property to the air-handling and ventilation system — without leaving homeowners wondering who to call next. We’re an American-based, family-owned Texas company built on traditional Blue Collar values: honesty, hard work, craftsmanship, and integrity. We are not a national franchise, lead-generation company, or out-of-state call center pretending to be local. We are real technicians who live and work in the communities we serve, and we take pride in treating our customers’ homes and businesses as if they were our own. Our approach is different. We believe you should understand the service, the scope, and the price before work begins. We don’t believe in bait-and-switch pricing, unnecessary add-ons, or getting inside your home just to start a sales pitch. Whether we are cleaning an air-duct system, addressing contamination inside HVAC components, servicing a gas fireplace, sweeping a chimney, cleaning a dryer vent, or helping coordinate a larger environmental project, our goal is the same: Find the problem. Explain it clearly. Recommend what actually needs to be done. Then do the work correctly. Our air-system services can include cleaning and evaluation of accessible components such as: Supply and return ductwork Return-air systems Registers and vents Blower and air-handling areas Accessible HVAC components Coil and system cleaning where appropriate Dust, debris, odor, and contamination-source removal Sanitizing and system-treatment options when appropriate Coordination with licensed mold professionals when regulated mold remediation or assessment is needed We understand that discovering suspected mold, contamination, heavy dust, odors, or poor indoor air quality can be concerning. Our job is not to scare you into purchasing services. Our job is to help determine what is happening, explain your options, and help you find the appropriate solution. No pressure. No hidden costs. No nonsense. Just experienced technicians, straightforward communication, and work we are proud to put the 1Chimney name behind. That’s the 1Chimney & Air Duct Cleaning way — built on family, craftsmanship, and the American work ethic. Boyd D. Frizzell III Owner 1Chimney & Air Duct Cleaning
Reviews
Jay from 1Chimney and Air Duck completed a thorough inspection of our fireplace and chimney. He got the fireplace operating and explained the maintenance and upkeep of fireplaces. He was professional, knowledgeable and courteous. Highly recommend. Thanks, T in Plano
They’ve been great and communication and have made the whole process a breeze for us.
Jay did a great job sweeping and inspecting our chimney. We’re happy with the work and would definitely bring him back next time we need chimney sweeping.
The technician was super polite and very knowledgeable. Money well spent.
My direct vent gas log fireplace hadn’t worked in over a decade. Jay was able to clean it, diagnose the problem, fix it and have it running again in no time. He was very professional and informative. I would highly recommend and definitely use 1chimney again.
I got what I wanted, meaning I now know my fireplace is safe to use. That’s all I really wanted. However- I was told a simple inspection ($135) was not possible because they’re only doing cleanings leading up to the winter storm this weekend. Fine, understandable, so I paid for a cleaning. Actually, the website says a cleaning costs ($229). When I was on the phone scheduling the service, I was sent a link to pay for a 2hr service to inspect and clean my fireplace and exterior chimney ($329.00 and was asked to tip the technician). I understand that I requested an appointment on short notice with a storm coming, and that it’s not shocking the service would cost a little more given that information. I really appreciated them squeezing me in on such short notice and didn’t mind paying for the additional services. My issue is that I paid for a service that I did not receive. I thought the technician was really kind and professional, no complaints there. He gave me some tips about using the fireplace safely that were very helpful. But, he was here about 40 minutes total. To my knowledge the exterior chimney was not inspected. I had to remind him that I paid for a cleaning when he was trying to wrap up. He said no problem, and that he’d go ahead and brush off the logs because that’s all this cleaning is. When I asked about why I paid $200 on top of the inspection for just a “brushing of the logs” as he put it, he simply said he’s just filling in and he’s not sure. I paid almost triple what I was looking to pay, plus tip, and I know I did not receive the service as advertised. Everyone I worked with during this process was really pleasant so I don’t feel great about leaving a negative review. I was simply going to reach back out to customer service when I got the email complete with photos, what was done, receipt, etc, but I have not received that yet either.
Easy to set an appointment, tech was friendly and able to quickly troubleshoot issue
Tech arrived on time. Received text 10 minutes before arrival he was on his way. Did a cleaning on the firebox, installed fresh batteries. Cleaned the dryer vent and cleaned up after himself. Would recommend.
1Chimney & Air Duct Cleaning came to inspect and clean a ventless gas fireplace we have. It was not working with the pilot not staying lit and when lit the burner would not ignite. They did an excellent job cleaning and assessing. In the end, as we anticipated, the insert was not fixable. They were communicative, honest and reasonably priced. We anticipate having to replace the unit now and are thankful that the inspection/cleaning fee will go towards the cost of the installation of new ventless fireplace unit.
Services
1Chimney & Air Duct Cleaning★ 5.0
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