The owner did not do proper follow up with customer and failed to provide an estimate as promised. Took all of my information and didn’t even bother calling back or sending an email with an estimate after requesting twice. Stated that he and his crew would be able to provide a moving service for the week requested, but never heard anything back. Poor customer service and wasted time!
1Source Moving
- 413 hires
- Based in Austin, TX
- 11 years in business
- 15 employees
- Background checked
About 1Source Moving
Dependable, Fast and Friendly is at the core of our commitment to you the customer. Our professional staff here at 1Source Moving understands that moving can be stressful and we want to change that. Our team is up for every job, no matter the size or location offering you the skills needed to get your belongings safely and securely to their new home or office. We are a proud Texas based Family owned company and take pride in every step of the process. We always stand behind our work, with customer satisfaction being our #1 priority. Contact us to learn more about our incredible staff and services and how we can help you! We work closely with our clients to customize the services we provide based on their specific needs and circumstances. We’re proud to be a fully licensed, Insured and Bonded company giving you the piece of mind you should expect from your Moving Company. Contact us today to get in touch with our team of experienced professionals.
Reviews
No words!!! Best movers I have ever had- an I have moved too many times to count… Andy helped out so much with a mess of a move we had… his movers were the best, helped us is a very stick situation, with care, speed and organization!!! Only movers I’ll use from now on!
Overall a really great team to work with while moving
Thank you so much to 1Source Moving! This was our first time using movers and they did not disappoint. They showed up early and started working in minutes. I’m very appreciative for their hard work and allowing my family and I a smooth move.
Was very pleased with the service. Only downside was when they had to wait between locations.
Very professional movers and packers. Did not break anything and moved every heavy furniture carefully. I will recommend them 💯.
We hired 1Source Moving to help pack and move 1700sq home plus one storage unit. The packing team was punctual and packed everything very quickly and carefully. The moving team was also stellar! Our move was a three day process, day one pack, day two move, day three was storage pick up a final walk through that included a move out cleaning that was exceptional! Bottom line they exceeded my expectations!
They were punctual, professional, kind, efficient, quick and had great personalities! I’d hire them again and again AND AGAIN!!!!!! DO NOT HIRE ANYBODY ELSE! Ask for Rudy and Luis!!!!!!!
Movers had caused a quarter-size fabric tear in my microfiber sofa near the arm area. I have had this sofa moved 3 or 4 times during my residency in Austin and this is the first time that movers have damaged my furniture.
Very nice crew. Fast and friendly. Highly recommended!
SoCo movers did an amazing job, they were quick, efficient and professional. Wrapped and moved all of my valuable items with care. I would highly recommend and will definitely be using them for any moving needs!!!
Very affordable move! Minor hiccup with them leaving the legs of my bed frame at the old house, but overall very good group of guys. They were polite, super helpful and did a great job. I would recommend them to anyone.
Best moving experience we’ve had by far. Andy and the guys are great!!
The movers were great and super helpful! They moved all my boxes and stuff VERY quickly into their truck, they drove my stuff to my new place and were super quick to unload it all into the new place too. If I ever need to move, I'd definitely hire them again!
I had an entirely positive experience with these guys! If I ever have to move again, they’ll be the ones I call!
Their turnaround time was immediate from start to finish, talk about quality of speed. They communicated their estimated time of arrival, and the guys were awesome! We connected instantly. They were friendly, courteous, and all around fun people to work with. They worked until late the day before and still made it to do this job the very next morning. The value was also the reason why I selected this company. You can’t get better than flat rate by the hour. Thank you guys for all you did and I’ll be in touch with you when it’s time to move again! 💪🏼✌🏼📦🚛
They were great. Showed up on time, great communication and helpful. Really happy with decision. Great value, highly recommended and would use for next move
Great moving company. Will definitely book them again in the future.
I highly recommend hiring 1Source Moving!!! Mr. Andy and his Crew (Will, Jose, Steven and Julian) were absolutely Amazing! We hired them to load, move and unload our households goods into storage from Copperas Cove to San Antonio. The guys communicated every step of the way. Which is number one with Customer Service in my book! Once they arrived, they got to work and didn’t stop. No lollygagging around with this crew!! They were professional, courteous and communicated well. They answered all questions I had. They made the move so smooth and stress free for us. The price was very reasonable and Mr. Andy, the owner, was superb in explaining everything and was so kind and understanding. Please hire them for your next move, you will NOT BE DISAPPOINTED!!! Thank you again Mr. Andy, Jose, Will, Julian and Steven!!!! See y’all soon. By the way Folks, we hired them to move us in few months!!! That’s how pleased and happy we are with their service!!!
We moved in June of this year and had the worst experience with this company. We had damages after damages to furniture, walls and beds. The owner of the company is full of empty promises and never delivers. The workers took 4-5 breaks in between moving furniture but i was charged for it. The whole move process was drawn out purposefully and deliberate to get that hourly charge. I asked for a discount on the moving fees to compensate for the damages which totaled to be over two thousand dollars. Which i never received. My suggestion is to on use this company. But if you do only pay after you have thoroughly inspected every single item for damages.