Jack came out the same day I called and arrived early. He diagnosed the issue and, although parts were needed, it was a new dryer and LG agreed to replace it. I did not need the parts or a return visit and he did not make it an issue. I would definitely use them again.
2614 appliance repair llc
In high demand
- 724 hires
- Based in Westland, MI
- 5 years in business
- 3 employees
- Background checked
About 2614 appliance repair llc
Senior Discounts 10% Military Discounts 10%
Reviews
Moved my washer/dryer and hooked them up at another home
Excellent service and quality, provided missing materials and went above and beyond to complete the work. Will be using 2614 for future projects
Contacted 4 different appliance repair companies on a Saturday, 2614 was the only one who replied, and quickly! Service people were very professional and friendly. Will definitely use again!
The absolutely went above and beyond with setting up my washer and dryer, they did great quality work and everything was up to code!
very quick response and super knowledgeable technicians. It would have been 'Excellent' if they didn't leave dirty floor behind
Extremely poor work quality and arrogant customer service. Hired them for Dryer belt repair & paid $150. The cheap Dryer belt they installed broke within 6months (original one had lasted +6yrs). Had to hire another contractor to replace damaged belt & pulley for $220. When asked for atleast partial refund, they rudely said its not their fault and hung up call. Avoid.
If I could give 100 stars I would. After a very stressful and anxiety ridden 6 days dealing with Lowes and their lack of customer care. I decided to use Thumbtack to hire a professional to install my gas oven. With in minutes of me submitting my work order 2614 Appliance Repair called me. I was told someone would be out today by 7 pm to help me and install my gas oven and that they were there to make this easy for me. I was sent a text when they were on the way. Arrival was prompt, installation went fantastic. Very professional, knowledgeable and friendly and had a wonderful personality. I was more then impressed with with how easy the install went. I now finally have peace of mind and can go back to cooking meals instead of eating out. I will 100% use 2614 Appliance Repair for all future appliance installs or repairs.
I give everyone the benefit of the doubt but these guys are not professionals yet. They botched a simple circuit board swap and destroyed my dishwasher. The young helper spent two hours in our bathroom while Mike the tech banged on our machine. The young helper with little or no direction was told to dismantle our $1300 bosch dishwasher door with a screwdriver. When they couldn't put it back together again. Mike claimed he had Diabetes and didn't want to work on it anymore , but asked my wife for an additional $150. I called and said I would eat the $250 in parts but she should not cash the $150 check and we'd call it even. The owner said we could buy a new dishwasher at an appliance store in another town and Chuck would give us a discount. We went Best Buy and bought another dishwasher. The next day they cashed the check I asked them not to. BAD BUSINESS.
Had a bad experience. They were supposed to fix the dryer because of heat issue, they initially did by replacing the coil but the dryer was not put back together well after this coil replacement, this caused the door hinge to break once I opened. After that they couldn't put it back together, I ended up getting a new dryer. Very bad experience!! In the end the mechanic was blaming me for not opening dryer properly, how is it possible to break just by opening the door?? Looks like they did sloppy job to put together in the first place. Paying 400 dollars for 100 dollar job!! What a joke !!
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2614 appliance repair llc★ 4.5
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