This team was phenomenal. Courteous, professional and timely. True experts at their craft. I will definitely use them again and recommend to all!
360 Painting of North Georgia
Great value
- 240 hires
- Based in Cumming, GA
- 21 years in business
- 5 employees
- Responds in about 1 hour
- Background checked
About 360 Painting of North Georgia
Our painters at 360 Painting have been providing excellent service and quality work since 2005. Our interior and exterior painting continuously exceeds our customers' expectations. Our array of services, including epoxy floors, and deck or fence staining, makes us a one-stop shop for adding new color to your space. Let us transform your vision into a vibrant reality. We offer free estimates; **********!
Reviews
They were wonderful to work with. From estimate to completion of the projection they were great! Would use them again and highly recommend them!
Awesome experience from start to finish. Walk through and estimate were done and all of our questions answered in detail. Job was completed on the interior with minute attention to detail and part of the job was to correct a mistake from a previous contractor. Excellent and BTW the estimate was equal to the finished price. Will 360 again!
Great team that came out to house on time and did an excellent job painting the front of our house! Very professional crew and worked very hard! Very happy with service! Drew also very quick to respond and ensured a smooth process!
They went above and beyond, I would recommend to anyone. You can tell they want their customers to happy, worth every penny.
We had a bathroom, stairs and trimming painted. The crew showed up exactly 830 which was the time we scheduled and work diligently until they completed the job. They were professional punctual, and everyone was top-tier from the management team who scheduled the job to the painters who did the job.
Joe came out to provide a quote, and he was very thorough with his measurements, questions, and overall process. I felt the quote was fair, and because 360 Painting is highly rated, I signed the agreement pretty quickly. Travis, my project manager, was also fairly communicative before the project started, and the color consultation was helpful. Unfortunately, my experience changed once the actual painters came on site. The on-site crew did not show the same level of professionalism I experienced from Joe, Travis, or George. They were not very respectful of our home or property. They plugged a microwave into an outlet on our front porch without asking, which caused part of the electricity in our home to go out. They also used our bathroom and did not put the toilet seat down or put our towels back where they belonged. At one point, we came home and found workers lying on the floor in our bedroom napping. On another day, one of the painters was sitting on our bed in dirty paint clothes without permission. These things may seem small individually, but collectively they felt very disrespectful of our home. The quality of the initial paint job was also disappointing. We had our master bedroom painted, along with the downstairs open area, including the living room, dining room, kitchen, and the hallway leading up to the third level. In the bedroom, there had previously been two different paint colors on the wall, and after the room was painted one color, there was still a very obvious dividing line. I was told it would go away once the paint dried, but it actually became more noticeable. There was also green paint dripping onto the white baseboards, messy edges, and the ceiling cut line was not straight. We were told this was because the walls were warped, but my husband had painted the same room the year prior and was able to get a cleaner line. There were also issues downstairs, including corners that were not clean, a large smudge, a dirt-looking spot, and overall poor cleanup. After the crew came back the second time, the major issues still were not fully fixed, and they left our trash cans sitting out in the middle of the floor. To their credit, 360 Painting does guarantee their work, and Travis was kind throughout the process. George was also nice during the brief interaction I had with him. Eventually, Travis sent Andres out, and Andres was excellent. He was respectful, professional, thorough, cleaned up after himself, vacuumed his mess, and corrected the major wall issues. However, I do feel that sending Andres was the bare minimum needed to correct the major problems with the job. The final result is still lacking in some areas, but we did not want to go through the hassle of having people come back out again immediately. My husband will touch up those areas himself with the leftover paint. My frustration is that the project should have taken one visit, but it took three. I work from home, and part of our bedroom is my office, so having to rearrange my schedule, move my work setup, and deal with multiple return visits was very inconvenient. We paid over $2,000 for the job, and while the most obvious issues were eventually corrected, it took far more time, follow-up, and stress than expected. As a business owner myself, I feel something more should have been done to make the situation right. That could have been a discount, an additional service, or some other gesture. Instead, it felt like the bare minimum was done: correcting the most significant issues after multiple visits, while still leaving us with some touch-ups to handle ourselves. I appreciate that Travis was responsive and that Andres did good work when he was sent out, but my rating reflects the poor quality of the first two visits, the lack of professionalism from the on-site crew, the inconvenience of having the project stretched out over multiple visits, the fact that the final result still was not perfect, and the lack of any additional effort.
360 Painting of North Georgia is an excellent job painting the exterior of my house. I can’t say enough about the crew and management team. Very responsive and did an excellent job.
We are so happy with our experience with 360 Painting. They were quick to reply, gave us a quote within a couple of days, their availability was about 2 weeks out for availability. Received a text the day before to confirm, arrived on time, worked efficiently and job was completed in a day with no damages or messes to clean up after. They emailed an invoice and I could pay it online. 5 stars on everything!!! Will definitely use 360 for all my painting needs.
From the moment Joe came out to quote on our job (complete outside of the house), I was impressed. Explained everything from the process to the materials that would be used. The crew that came to do the work were punctual, respectful and very professional. They did a great job, went above and beyond to ensure that we were satisfied. Highly recommend.
From the on-site assessment of the project to the end of the job, 360 was very responsive and professional about their approach. I had lower quotes, but what sold me was their professionalism and the 2-year warranty on their work! Maybe the other contractors would have done a similar job, but I am form believer of you get what you pay for. Great working with them.
Excellent result and value. A great 5 star company.
We were fortunate to have great weather, and the crew was able to start and complete the job on time. The quality of the work was great and made for a great refreshed look?
360 Painting were reasonably prices, they were very responsive to our requests . They never complained. They were professional and their work quality was good.
Great job on the house and trim. Very satisfied! Would highly recommend them
I did not select this company for the job. The only reason is that I found a company that offered a better overall package. I wanted to do a review simply because the quote provided by 360 was very professional and very impressive. Had the price been slightly lower, we definitely would have selected this company.
The process from estimation of project to completion was professional. The quote was affordable and no added fees. I would use them again.
I want to express my sincere gratitude to the team for their outstanding work on our kitchen! The level of care, attention to detail, and determination they demonstrated throughout the project was remarkable. I’m truly thankful and can’t wait to enjoy our beautiful new kitchen! Highly recommend their services!
Honestly, I should have walked away after having to continuously ask for an updated quote based on some alterations. That should have been my first sign. But, I kept pestering until the quote was everything needed and then begged for the work to be done a certain day. Anyway, I was clearing out a closet to have painted and tried removing the wire shelves. The painters wouldn’t let me remove them (language barrier), so I figured they were removing. Come back later and they didn’t remove them and had painted around them. With the shelves having lots of paint on them! So that evening, I had to remove the shelves (a new closet system was being installed), fill all the holes and repaint the closet myself. The painters came back the next day to finish the project (six areas total) and they realized what I was trying to do in the closet. SMH. Anyway, they finished and left. A guy came back and walked through (the guy I had to beg for quotes). We saw many issues of paint on wood trim, baseboard, light switches, faucets, etc. Each time he said you just want to take care of this? Ok…sure. Then they added up and it was a ton of work to fix all the issues from messy painters. So after back and forth and another guy coming to look, they decided to come back and fix the issues. Zero apologies for the condition. It was more accusatory like how could you not just leave us alone…we did the job! I guess I just expected better accuracy and clean up? So they come back and fix the issues (which, btw one room wasn’t fully painted…only one coat and poorly done. Appalling!). They leave again. I start looking and take many pictures of issues still. Issues like a giant paint drip on a baseboard, paint hand marks on the shower handle, drips in many places, missed places in a bathroom, etc). Anyway, I took the photos and waited to hear back. I figured they would reach back immediately to get paid and make sure all issues were taken care of. NOPE, several days go by and I finally hear back. I text the pictures. Again, zero remorse or apologies. Just ok, we will have the crew come back. They come back and knock out the remaining items…well, mostly. Still have a few, but at this point I’m tired of dealing with them. They ruined a behind the shower cabinet, got paint on the master cabinet and couldn’t get it out, light shades ruined and still hand paint marks on door knobs. I give up. Paid them and am moving on. I’ve hired painters before and definitely haven’t had this many issues! BTW - they were charging over $900 for the master bedroom. We decided to not paint the accent wall, so they said that would k my be $50 less. Make that make sense? Why does this giant wall only cost $50 to paint but the other three walls and ceiling are $900?? Walk away now if you can.
Drew and his crew were fantastic from start to finish. Our project required coordination with another vendor and it worked perfectly, even finished slightly ahead of time. I could not have been any more pleased with the results. We will certainly use them again on future projects.
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360 Painting of North Georgia★ 4.8
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