We worked with 5Blox to remodel our primary bathroom and couldn't be happier with the result! Not only was the overall workmanship top notch, but the assistance in design led to some features we love that we wouldn't have considered ourselves. Additionally, in the thick of the renovation they were quick to take ownership and make fixes to any work that was done out of spec. From beginning to end, the 5Blox team was very clear & accurate with their pricing estimates and flexible in working around our schedule when we had travel come up during the project. From Barak, Tal, and David as project managers to Edgar and Orlando working on-site, everyone was extremely kind and considerate with their time (and particularly in handling our excitable dog throughout the process!) We recommend 5Blox and would love to work with them again on a future home project!
5 BLOX, INC.
- 134 hires
- Based in San Pedro, CA
- 21 years in business
- 55 employees
- Background checked
About 5 BLOX, INC.
We are a fully licensed and bonded company, but most importantly, we are a company that cares about your home as much as you do. With a combined over 40 years of experience and hundreds of kitchen and full home remodels/redesigns, we offer a high quality experience and every project receives an assigned designer. Please see our FAQ section for pricing guidance. Home improvement is a passion. We’ve assembled a team that truly knows the satisfaction of maximizing the potential in a space. Whether you’re updating your kitchen design or adding a bathroom to your home, 5blox becomes fully invested in any project that comes across our drawing board. We specialize in whole home remodels or home redesigns, kitchen remodels and kitchen redesigns as well as bathroom remodels. Before we were 5blox, we gained our fair share of experience working for some of the largest companies in the home improvement industry. While there was a lot to learn about home remodels including kitchen remodels, bathroom remodels and everything in between, we became disoriented by the pushy sales tactics and poor customer service employed within the industry. Intuition taught us to believe in the value of communication and cooperation when creating a client’s vision. When it became clear that the rest of the industry didn’t agree with us, we decided to try things our own way. Five years later, we have yet to regret that choice, and we think our clients would agree.
Reviews
I was impressed with 5Blox from the first time they came to my home to discuss my Kithchen project. They did a detailed estimate right at my table. It clearly showed what was covered under the contract and what would be my additional expenses. They sent me a 3D design which I was able to make changes to be exactly what I wanted. They were fast, efficient and the work quality we very good. I just love how my Kitchen what a change from my old kitchen. I highly recommend 5blox
We used 5blox for our Master Bathroom Remodel and it turned out beautifully. As first time home owners, we don't really know a lot about how things work, local codes, what looks good, etc. Fortunately, 5blox helped us through every step of the way. Look, 5blox isn't going to be super cheap, but you are going to get a team that will explain everything to you, stay in constant communication, and will even provide an interior designer to help you digitally build something so you know you'll love it before the work even starts. Everyone has to weigh their options carefully, but we are very happy that we chose 5blox!
The team at 5blox is phenomenal. They did an amazing job on my bathroom renovation. Quality, professionalism, and communication all come to mind with this team. From day one they are about the customer. Everyone on the crew, not just the project managers. They are detailed oriented and put in a lot of effort to give the customer what they want. A true rare find in this industry. I had such a great experience I’m not starting bathroom two with future plans for kitchen and flooring remodeling to come. Thanks again team!
This is an update to the previous review. Barak reached out to me before seeing the review as he also felt that he needed to pick up the pace and wrap things up. He provided the long awaited schedule of work to be done for the rest of the projects and reassured that the conditional lien of waiver forms, and damages will also be taken care of ASAP. I was finally able to get a break from the constant wait for their response and wandering why they were only spending 4-6 hours a week on my projects. All of this anxiety and mistrust could have been avoided with faster response, but as the saying goes "better late than never". I'm looking forward to completion date and a five star review for them. This is a two months progressive report on a kitchen and bathroom remodel that Eden said would be completed before Thanksgiving IF I decided quickly on the 3D plans. That was mid September when we set the demolition date on Oct 4. Eden and Barak are the main contact windows. I'm going to state what happened and you can make your own conclusions. The pictures show the current status as of Nov. 27. I was threatened by Eden two days ago about a prepayment for the cabinets which their accountant send to me as an invoice. They always ask to be paid the next day after they send the invoice (for completed jobs "so they can pay workers on Fridays"). The specs of the cabinets were determined in July. All of a sudden Eden tells me if I don't pay them today, he won't know when the cabinets will be installed. Two weeks ago I asked for a schedule of work that they plan to do. Nothing was given just that "we are doing our best". Oh yes, the city inspection was to be blamed for the delay. Because "the inspector came too early and didn't call them" Well, what about coming an hour later than your crew? Is it normal to have the crew ask home owners what needs to be done because "the guy that told them to come just said to come"? Be prepared to supervise the workers because even though Barak said someone will be on the job site every day the crew is here. It turns out "someone" comes whenever he wants and talks to the workers for a few minutes and is gone. Hence be prepared to check for damages like my wall and outdoor electric outlet. Be prepared to have no workers on site for a couple days or a few hours a day. Don't expect them to follow the construction industry standards. Everything is random and sudden, don't even think about courtesy notices. I've worked at international construction companies and as supervisor on the ground. I've never dealt with any people in the industry with so little execution and customer relations skills.
We thought working with 5blox was easier than we expected. Quality was exceeded only by responsiveness.
5 BLOX remodeled my master bathroom due to a leak we endured. I showed them a picture of what I wanted and they delivered 100% exactly what I wanted! Their team was very professional, timely and always responsive to my needs. I’d recommend them hands down if you’re looking for a company to give you what you want, within your budget, in a timely fashion.
My husband and I interviewed over ten companies for our remodel for over a year. After meeting Roy and Gal, the decision was finally made that we were going with Smart Homes. Their professionalism, responsiveness, and overall communication is exceeding my expectation. We are in the middle of it all and they make what could be a very stressful process, better than what I was expecting. Overall, I am thrilled with our decision and will post pictures when complete.
They meet with me then while I was waiting on the bid after a week. I emailed them to see why I haven’t Received the bid yet to get a email back saying “I’m sorry we aren’t taking anymore projects” so they left me hanging for 2 weeks after wasting my time and making me take time off work to meet them and show them our project. What a joke of a company.
When I first reached out to Smart Homes, I received a phone call from Josh in a span of a couple of hours. He was friendly, upbeat and easy to talk to; all signs you want to see when establishing contact with a general contractor company. The following day, I met one of his colleagues, Gal, who happened to stop by my property to go over some of the projects I was interested in pursuing. Gal was exceptionally professional but also very personable. He talked at length about his process and shared advice on how to approach the renovations. The conversation felt smooth, easy and most importantly, collaborative. Obviously, as a layperson, I have no clue on how renovations/construction works. I just have an idea on what I want the final product to look like. That said, Gal does a great job of bridging his expertise and experience with what you want without condescending to you; a story that I have heard all too often from other friends with their contractors. I was quite impressed at the length of time he spent with me. He showed me photos from several projects from several stages to help me conceptualize how my project would unfold. Not once did our meeting ever feel rushed nor did I get the feeling that he was too busy to answer my questions. What really struck me the most was the fact that he was very upfront about how communication and respect was very important to him; that it’s incumbent for both parties (homeowner and contractor) to be able to work with one another in a professional manner. Gal made it clear that it doesn’t matter how much money is being offered to him to do a project. If you’re the type of person who is going to micromanage and create an environment that makes it difficult for him and his crew to do their job effectively, it’s not worth it to him. The point being, Gal made it clear that Smart Homes is based off of building relationships and selectively choosing projects that are a good fit for his team and of course, the homeowner. He’s not going to take a project for the sake of taking a project because of the money. I respect that as it is a core trait I look for in a contractor. My wife and I ended up moving in a different direction with our interior renovation. However, we’ve got an ADU project lined up in the near future. Given this company’s experience and expertise with ADU construction, we absolutely intend on reaching out to Smart Homes to potentially help us build this unit! Thanks Josh and Gal for a positive experience. I am sorry that we were unable to work together on this particular project but I am hopeful that perhaps we can collaborate on the bigger ADU project.
Made appointment on time. Honest replies to questions. Sorry we couldn't do business
They were very helpful for me in doing my project and I will definitely use them again , competitive pricing and extremely professional work!
Our experience with Smart Homes was positive. From the initial meeting for an estimate through day 1 logistics and last minute details to get the job done on time. Some of the highlights of the project: Smart Homes offered a very competitive bid, honored it and at no point were there hidden costs or any surprises. We’ve done remodel projects in the past and this was the first time the quoted price is what we paid. The end date was guaranteed. Obviously things out of everyone’s control (like the toilet arriving broken) can affect the schedule, but even so Smart Homes was done with the work and inspections by the quoted end date. And, they even came back the following week when the back-ordered LED mirror arrived to make sure it was installed correctly. Smart Homes assisted with some of the decisions on materials when we had to make last second changes due to discontinued materials. They recommended locations to find what we wanted and made sure the entire project came together and looked like we expected. The team in our house was professional and respectful to the rest of the house, making sure the mess was confined to the bathroom. While onsite they communicated and asked questions when a decision point was reached. They never ‘guessed’ at what we would want, making sure we got what we expected. My only critical feedback would be on the overall communication from the project manager. It was minor and never affected the actual work, but I felt I needed to stay on top of the communication because the front office and the build team weren’t on the same page. Again, it didn’t affect getting the work done as we were available onsite in the morning and evening to answer any questions. We would definitely recommend Smart Homes to our friends. We are planning to remodel another bathroom with them in the coming months.
From the start Benjamin was there from the onset throughout the whole process- Took the time to go over in detail all aspects of the process that will be preformed from prep work to finished project- Was a big project and undertaking, could not have turned out more beautiful as the pictures speak volumes- before and after
From the beginning Ben was very professional. The paint crew with Oscar was very attentive to their quality of work and very tidy with the clean up. We love the look and color of our home and you can’t beat the life warranty that goes with it.
I recently purchased a townhouse. I knew it needed work but was scared of having never done a remodel before. I met with Eden at Smart Homes Inc. and he was very patient and explained everything to me in detail. It made me decide to do even more work than I originally planned. I remodeled the kitchen and two bathrooms, replaced the old carpet with beautiful hardwood floors and tile throughout the entire house. We also added electric in certain rooms and replaced old lights with LED lighting. Working with the team at Smart Homes made me feel like I was being listened to, and they guided me through the process in a professional manner. The workers were experienced and nice. They always showed up. I love the finished product. It's exceeded my vision. I will hire them again in the future to do more.
My wife and I recently wanted to redo our kitchen as it was a bit outdated. We went through Thumbtack and found Eden and his crew. They quoted us a time in which they would have everything completed by and accomplished it (which I hear is rare). They also quoted a reasonable price and ensured everything would be up to standard. Eden made sure to keep us up to date on the project and let us know what was coming down the pipeline. Furthermore, his team was great in ensuring that everything was always cleaned and organized. They also made sure we were happy with everything each day.
Eden was very professional and knowledgeable of the work to be done and was very cooperative and helpfull in finding a less expensive way to meet our goals.
Very pleased with the quick response and on time meeting with Eden. He was helpful in figuring out the floor plan and took my son to a work in progress. (Helping my son with this project because of time restrictions). When he went to the store to pick out showerheads Eden was on the phone tutoring him on what type to buy. Very pleased so far. Here is a pic of old bathroom. New one to follow soon.