5 Star Kitchen & Bath

Eric M.Dec 2024

Our meeting to gather a quote was very informative and Tim was an excellent representative. Would happily recommend working with them to others!

Tama F.Jun 2024

I called for a quote and they scheduled me in, but the day of they called and said their estimator was sick. No big deal; so we rescheduled. They called the day prior to confirm the second appointment and then the day of; no show. Hopefully, they value other potential customers time more than mine.

Jared b.Feb 2024

I declined their services and they called me multiple times a week leaving messages and complaining that I wasted their money. I asked them to stop and had to block their number to get the calls to stop. I think they were upset that they paid for the lead through thumbtack and that I ultimately decided against doing the remodel or even the estimate due to the cost of other estimates I received. In my opinion they acted in an unprofessional manner to a level I have never before seen in a company, and they were willing to spend many many hours calling to harass me rather than accept that I didn't want their services.

Ali E.May 2023

I was very direct with the sales person that came to my house that we were running behind on other obligations and the best thing he could do for me was to measure, leave, and email me a quote. He insisted he could take just a few minutes of my time. Over an hour later, and he gave me a quote 3x higher than the next highest quote I received. Super disrespectful of my time and a ridiculous quote. I will not be inviting this company to my house again.

Ray W.Sep 2020

Worked with JC on the quote and she was very awesome and forward with what the options were and what that meant for the budget.

Luke T.Aug 2020

After being ghosted by 5 different contractors I finally met Tim Wagaman. This, this right here is how you get a project. If you are looking to get a quote right there after picking materials this is it. 15 minutes for my bathroom and done, can't wait to get the project started. _-LDT-_

Gabby P.Apr 2020

We were very impressed with the design process with 5 Star. We worked with Nathan to go through all the pieces that we wanted for our very difficult kitchen space. He brought samples to pick everything out and a full rendering of the design done on his computer. He spent a good amount of time with us answering all the many questions we had for him. We feel comfortable with how the job will be done and without any hidden, unknown costs. We are excited to work with them!

Nicholas J.Feb 2020

My kitchen looks spectacular now. There were a few hiccups but there always seems to be with any project. What matters most to me is how these unforseen problems are handled. 5 Star did a wonderful job and at the end of the day my kitchen is amazing.

Martin T.Jan 2020

Please read my text messages attached.

Greg H.Jan 2020

Great company to work with. Professional timely, creative, competitive. While we ended up using a different contractor, it was a tight race and I would not hesitate in using 5 star in future projects or recommending to others.

Ofa N Charlene P.Aug 2019

We need a kitchen and 2 bathroom remodel, David Adamson came out today did an estimate and gave us a bid before he left. He was so awesome to work with during our consultation. Gave us samples and advice. I found him to be honest and trustworthy which I find to be hard to come by. Thank you David for being so helpful.

Matt W.Jun 2019

We worked with Zach and he was absolutely AMAZING! He showed up right on time, very professional, came in under budget, offered meaningful insight and all around was a great guy. Will 100% use again for future projects.

Naomi F.Jun 2019

Dave Adamson is AMAZING!! He is an expert on any project your trying to get done. 10/10 would recommend!

Jessica B.May 2019

This company won’t help you unless you’re spending money immediately. They come to my house for measurements and I had to wait a week for an estimate. I’m filing through my insurance and naturally they want every single detail. I had to ask for my estimate TWICE because Tyler couldn’t give it to me on the spot. My insurance wanted an explanation as to why it was going to cost $8,000. The “screen shot” of my estimate didn’t explain anything! My adjuster asked for details, I’ve asked for details and yet to get any! I’m taking my business elsewhere and NO I don’t want anyone to contact me.

Tammy M.May 2019

From the beginning the office staff was responsive and courteous. I had a specific area, tub and shower in mind for the work. I was upfront about the scope and budget. Options were explored that were within my budget and I did not feel pressured at all. I was able to choose from options that fit my lifestyle and budget. My schedule is difficult to accommodate but we were able to schedule a day that worked for all of us. The work started and completed on time. A problem during the demolition was addressed quickly and to my satisfaction. I have already recommended 5 Star to a friend.

Diana B.Mar 2019

5 Star Kitchen and Bath worked with us from the beginning all the way through the end of of kitchen remodel. Very responsive in regards to any issues with our initial and subsequent concerns. Donald and Carson were very professional and talked us through while working on our kitchen and made it a less bit stressful once they started. Our kitchen looks great!

Brodie M.Feb 2019

I would really like to give these guys a five-star rating, however, because of a couple of issues I have to knock off one star, you can decide for yourself if I gave them the proper rating. The first issue was that when I spoke with the salesman, he said he would pick out the color and design. I agreed. He then ordered it without ever sending a sample photo to us. We did a change order and added a bench to the shower. Apparently, the design and color that was chosen were included in the change order, but it was never pointed out to us. When the shower walls were installed we were very unhappy with it. To rectify the situation, we had to pay $1,100 for new, higher grade walls and they installed them free of charge for labor. The second issue is that the rain shower head sticks out too far. Unfortunately, the system is one piece, and so the arm cannot simply be replaced, the whole system would need to be replaced to fix it. On the plus side, the wrong glass walls were originally quoted to us. Higher end, much more expensive ones had to be installed, and they took care of that for us. I think it ended up costing them around $1,200 to do so. They had great communication. And even after we had already paid them almost all of the cost for the shower, they still took care of the issues as quickly as they could. They even came in on Saturdays to get it done. You can definitely trust this company. When I have more work in the future for other things we want to do to our home, I will definitely be giving them a call.

Scott M.Jan 2019

Not very impressed with this contractor. Showed up a day earlier than scheduled appt, first impression was not very impressive. Was more interested in telling us about his endeavors than listening to what we had in mind. Was constantly trying to change layout we had in mind and telling us they aren’t use to doing just an install and wanted to do the whole project for more than our budget allowed. Kept pointing out that no one would be able to do what we wanted and keep within our budget without using MDF cabinets and hard surface countertops and even then it wasn’t a guarantee. Because of this, we chose another contractor that listened, made suggestions and went out of their way to win us over and they actually have a 5 star rating!!