Great experience. They gave me a 3-hour window for service and showed up on time. I’m a new landlord, and this was for a maintenance check on the HVAC system, so I’m happy to work with reliable folks on projects. Thanks for everything!
911Air-Care
Great valueLicensed
- 394 hires
- Based in Herndon, VA
- 3 years in business
- 4 employees
- Responds in about 50 minutes
- Background checked
- License verified
About 911Air-Care
At 911Air-Care, your comfort is our top priority. We work with honesty and transparency, offering only the services you truly need. We take the time to understand your situation and are here to help whenever your system is down. Our skilled technicians handle all heating and cooling (HVAC) systems, providing complete services from installation and repair to routine maintenance. Punctual, professional, and organized, they’ll contact you before arrival and provide a GPS link so you can track their route. You’ll also receive a Booking Confirmation for peace of mind. We focus on energy efficiency, use high-quality materials, and offer competitive pricing. With 24/7 emergency support, we make sure your comfort is restored quickly. Your trusted comfort partner is always nearby. Contact us today—we’re ready to help.
Reviews
Very professional. Worked quickly. Great communication
Incredibly good communicators. I spoke with Ali and had a large number of questions, to which Ali had no problem answering. The guys who came to work on my HVAC system were very fast, careful, and professional. They even gave me some tips and guidance on how to extend the life of my HVAC system. I feel terrible I do not remember their names but they were both excellent. 5/5 I recommend this company.
911 air care is one of the worst hvac contractor in the area. They came for 15 mins, saying my hvac was leaking. Then told me I needed to get a full system replacement. Charged me $89 for their service fee and blackmail me to pay first so they can provide me with expensive quotes. I hired another company, came out same day and fixed the leak. HVAC is doing great now.
Ali and his team were great in assessing our issue with our ducted mini split unit and suggesting options to fix it. The work was great, and I appreciated them explaining everything to me along the way. I'll definitely use them again!
Maybe good for routine maintenance. But for system replacements, the quote was higher than other reputable vendors in the area.
I highly recommend this company. They were professional and on time.
They should listen carefully to the customer's requests and instructions, instead of trying to upsell the customer -- even refusing to make plans to come to the property.
I needed to find out what was going on with my hvac system in my condo. Parsa was so helpful with diagnosing the problem. And gave me great recommendations. He even went above and beyond with speaking to the maintenance workers and to my upstairs neighbor whose hvac system was leaking into mine. The price quoted was also very reasonable. Personable and Professional! I highly recommend 911Air-Care
Quick, efficient and good value. They came out two hours after inquiry, fixed the issue and we are pleased with the service. Thank you!
Our technician Parsa was super friendly and knowledgeable. He fixed our problem in a jiffy and took the time to give us advice on how to avoid the problem in the future.
Very professional and provided information and reasons for A/C malfunction. Will be recommending and using them in the future.
Awesome to work with, transparent and honest about the work
This service provider canceled my booking at 11:45 at night the day before my scheduled service appointment. I received no phone messages, no reason for the cancelation, and no attempts to reschedule. They were booked through Lowe’s installation services.
Parsa Rajabi responded immediately and fixed the issue. He was very helpful.
I was out of town handling a family emergency and my tenant notified me that there were issues with the thermostat. I contacted 911 (Ali) who responded quickly in assisting me even though I was 8 hours away. They quickly diagnosed the issue and offered options. If you want a company you can trust who is also caring and supportive, call 911!
Paras was smart and did an excellent job on short notice. Also the labor cost was 20% less than th e competitor's quote.
Did an awesome job! Very professional, on time, and very knowledgeable. The installation went smooth, and communication was smooth. Highly recommend.
Very happy with the quality of service from 911Air-Care!
Great work and very professional
Services
911Air-Care★ 4.9
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