A & M Friendly Movers LLC.

Thumbtack customerFeb 2026

Been very professional thus far still have more to do

Patty W.Oct 2021

Bradley and JT were just amazing! Super hard working, conscientious and friendly. I have hired movers four times in the last year, and these two guys were *far* above the rest. I'd highly recommend using them for your move.

Christine W.Oct 2021

Do not ever use this company the movers did not pack my 75 inch tv correctly it was cracked when delivered the owner avoided my calls and see damages and conversations

Rachel B.Sep 2021

Matt and Amber were very responsive for booking a packing and moving job with a quick turn around. The movers were very prompt on arrival and friendly. However, my experience was not good. It was the worst moving experience I have ever had. First of all, I spoke with an owner, Matt, and requested a full pack and move. I let him know I needed the house packed. He said that could be done and the movers would have all of the supplies to pack. When I told him I already had a lot of boxes he said they would use what I had and I would only be charged for the packing supplies that needed to be used in addition to the supplies I had already. I asked if that could all be done and you said yes. When the men arrived for the job, one said they were told that there may be a few boxes to pack and said they were not informed or prepared for a pack and move. When I spoke with him at the end of the move and reminded him that we agreed on a full pack and move, he offered no remedy. And frankly, seemed unconcerned about the issue. Initially, he said he thought I meant partial pack but quickly said he didn’t know why he said that. I reminded him that I asked specifically if the packing and move could all be done Friday when he scheduled one day and he said yes. Also, I was charged a deposit fee of $120 but that was not deducted from the fee he charged my card for the move day. It took much longer than it should have for what was moved. It took 7 hours to move furniture and a few boxes. The movers went to the wrong address and stopped at the store between my house and the destination. I should not be charged for their stop or getting lost. I provided the correct address to the other owner, Amber, before the move date and also texted the mover the day of. Also, the movers while friendly, were less than careful with my items and home. They broke the legs on a sofa ( and didn’t tell me). I saw broken items on a counter and had to ask about it. One of the men told me he didn’t know and to ask the other (when they moved the item together). When I asked the other at storage he said he didn’t know what happened and threw the bag of remaining sofa legs (two intact and one broken)on the concrete as if it wouldn’t break the few that were intact. One dragged my mattress on the ground and ripped it. I saw it. He never mentioned it. One put a couple of strips of tape on a few boxes that I had packed. I had to take out some items and repack and retape as the taping was wrong, there box was open space so the box wasn’t sealed and it was bulging and uneven. One mover put tape on my handpainted bed instead of properly covering the item with blankets and only taping the blanket. There is a large scar dug in the wall and a broken light switch plate that occurred during the move. And again neither one of them mentioned it. One tried to take down 9 boxes of books (many first editions and valuable) forward on a dolly with no straps. Of course they fell, and I had to tell him that he needed to take it down backwards. I asked him to keep the parts that were removed from the bed in the master bedroom together with the bed but that didn’t happen. I found the bag at the house later. When I asked about a light that was missing a piece between the house and the storage, he said take a picture. There appeared to be very little concern for preserving the condition of my items, my home and these issues. There was no malice or attitude but no apology, no communication when things happened, and no remedy for these issues. Ideally a move is not just lifting and loading but care that my items and home will be protected in the process. And service that what was agreed upon would be delivered. I had to cancel a non refundable trip this weekend due to this fiasco as I have to pack myself. Again, the move should not have taken as long as it did considering what was moved. There was not an expeditiousness to the day and one of the movers was doing a lot of waiting around to be told what to do. There was a lot of separate attempts to move large items (eg dragging my mattress down steps and floors) that could have worked better and faster if they had worked together. This was a horrible experience (and I have been moved many times). I sent an email to the company and text to the main mover but no response from anyone. It has only been a few days but there response time is almost instant to book the job.

Heidi K.Jul 2021

If I could give them negative stars I would. The movers damaged our furniture and blew us off. Save yourself the hassle and don’t use them. Their response was “you can expect some damage when moving”. None of the damage pictured is what you expect in a move.

Manu S.Jun 2021

Was charged a travel fee of $160 for a move of 6.5 miles (10 minutes). It would have been great if this was mentioned in the initial quote (attached)

Cathie M.Feb 2021

When I moved the movers told me a desk broke. They moved an entertainment center in the house but failed to tell me it was broken too. I moved it to turn it around because they had put it against the wall wrong side out and when I did it literally fell apart (see photo). I am so sorry now that I was as forgiving about the desk, which is still broken. The holes where the metal pieces went in were trashed and I can only guess it’s because they piled a bunch of boxes on it. This furniture is not designed to hold excessive weight. I will never use these movers again again nor recommend them. I have a heart condition and am just now going through everything and I am so afraid I will find more issues they didn’t tell me about. So far I am down a desk and entertainment center.

Alicia G.Dec 2020

I used them in January 2020 to move into my new home (brand new). Everything went extremely well and was both quick and easy. I felt really great about the experience; however, at the end of the move when I had the opportunity to actually do a thorough walk through they damaged the wall next to my front door when they apparently allowed a dresser to fall back into it and worse they never bothered to mention it to me the entire time. The movers were fully aware what they did while I was doing other things in my home. I even tipped well and attempted to resolve with the company but never found voicemails or other things to reach me on It. The movers even commented how nice my home was and how néw, so why not mentioned the fact you damaged my wall when I hadn’t even lived in the home yet?

Melissa G.Aug 2020

I have never used a moving company before, we always did it ourselves. Having our 3 year old daughter this time around, I was having SO much anxiety, stress, you name it! I decided this time around was going to be different and looked up several moving companies... it was getting down to the wire and I A & M friendly Movers were able to fit us in right away. John and his team member did such an amazing job! They didn’t even mind my daughter getting in the way at times. They engaged in conversations with her, with us. It was awesome! They load up so quickly too! I couldn’t believe it! Anytime I move, this is my forever company to choose. At unloading, my daughter had fallen asleep, I let them in, and they did not mind at all that I stayed in my car with her while she slept. Once she woke up, we came inside and everything was set up! I really could cry. I cannot thank John enough! I wish I had gotten the other gentleman’s name. He was so awesome too!

Jordan F.May 2020

As I sit here this morning trying to put into words how happy I am with John and his entire team tears come to my eyes. I researched every moving company in the area and from the first phone conversation they’ve gone the extra mile! Yesterday was our move and there’s no way I could have done it without these guys. Professional, fast, so friendly, so patient with our small kids and UNBELIEVABLY helpful! I never want to move again but I will scream this companies praises for all of my friends to hear! If you want an incredible value and just the best guys ever do yourself a favor and call A&M!!!!