Allister was professional and knowledgeable. He saw a possible future problem and fixed that for me as well. I would use him again. My toilet is working fine with no leak
AAC Plumbing and Heating LLC
- 112 hires
- Based in Brooklyn, NY
- 5 years in business
- 1 employee
- Responds in about 1 hour
- Background checked
About AAC Plumbing and Heating LLC
My main focus is on reliability and customer satisfaction, so I get the job done in a very timely manner will being very professional
Reviews
Great work at a great price. Will definitely use again
Disappointed. Unclear and not professional. My advice is that if you’re going to have any type of work done, make it crystal clear that before you start any work, they will need to quote the price for every step of the project and work that way you and the person working will have a clear understanding the budget and the amount of work needed to complete. Any change in scope of work will need to be discussed before any additional price is accepted. This is normal for any type of project. If the plumber or the person who’s working on a project, it’s not clear about the price and project. It is up to you to make it clear. As we were discussing the drain issue and any price was discussed He said he needs to look at it to better understand and assess the issue. Fine that sounds Reasonable. As he opened up the sub pump and we saw that there are some matters in tangling the float. He proceeded to untangled the flow and then the sump pump started working, An easy procedure. His started giving me quotes of 2200 for a whole new pump, which I don’t think I need. And a quote of $600 just to clean up the sub pump. I feel this is excessive. He started complaining about the work he has done. I gave him a few hundred and bid him good bye. I’m Unhappy with the service and the excessive price for something I feel I don’t need. A free consultation is not really a free consult. Just keep making it clear what they are doing, you will not be charged for until you say OK to the project. I don’t like it when people do things and expect you to pay them when you didn’t agree to anything. You’re only here to do a free consultation and then we need to talk about the price and work that needs to be done then once I say OK then we could do the project. Need to keep hammering this idea for everyone.
Great experience, very profession, excellent quality of work.
Honest
Alester was professional and on time. Was able to pinpoint the problem quickly and completed in a timely manner.
These guys did a great job.
AAC Plumbing are AWESOME! We loved how they came and conquered a long-time problem of our kitchen sink constantly clogging. We so much appreciated everything about them and their work, that they are coming back to tackle our tough bathtub drainage/faucet replacement situation next round. We too now have a 'go-to' plumber! Thank you guys!
Alester knows his stuff. He did a hot water tank replacement to a tankless model. Didn’t argue with me on what model wanted, made sure I got the right level of heating capacity and did a full customer install. Did it in 2 days pretty easily. Good price, figured out how to work in our small awful maintainence room and did a bang up job!
Found the leak and repaired it quickly. Came on a Saturday morning after quickly responding to my request on Friday evening.