The job was successfully completed after the original due date.
Adeline Movers
Great value
- 631 hires
- Based in Emeryville, CA
- 6 years in business
- 2 employees
- Responds in about 3 hours
- Background checked
About Adeline Movers
My focus is quality. I never cut corners, even when it’s more expensive.
Reviews
What a pleasant surprise! Moving help combined with a calm, knowledgeable, and thoughtful team. This is the person to call when moving feels hectic and you need a level-headed perspective.
They offered to help me lift and setup a heavy piece of furniture that was dropped off on my porch. They offered same day with a window of 4-6pm. They didn’t show. I reached out and they said they had a flat tire and would let me know when they were on the way. It was too late to find anyone else so I waited. Still nothing. I reached out again and they said it was too late and would come by in the morning between 8-11am. I called at 8:45am to see what the ETA was. They then said 11:30am. So I waited. At 11:30 I received a text saying that they couldn’t make it work today. I had several other options of responsible companies that were willing to take this job on but went with Adeline Movers since they offered same day. Now my piece of furniture has been sitting outside for 2 days. I had several other jobs that I would have recommended for them but now they not only lost MY business, but also future business from my friends, family and co-workers. Don’t offer to take on a job if you don’t want to make the drive or just don’t want to take the time to do it!
I hired a different company at first and on the day of that company didn’t give me a courtesy call in the morning are a follow up call so I had to hire a different company. That’s when I came across. Adeline Movers, I contacted them in the morning the day of my move and they instantly replied and gave me a call and told me that they could do it, and it would be no problem. They arrived on time they didn’t waste no time they got right to work. It was a pretty big job, but they managed to get everything done in a timely manner fashion I have no complaints. I would definitely hire them in the future and I would definitely highly recommend five star service.
Em Jay was very responsive and did great service for us.
URGENT: DO NOT HIRE - MICHAEL JOHNSON (MOVER) We hired Michael Johnson for moving services related to a nonprofit fundraising event. His conduct was extremely unprofessional, dishonest, and ultimately resulted in holding our property hostage to demand an unauthorized fee. Key Facts and Timeline: Service Agreement: We explicitly contracted him for a late-night pickup and next-day drop-off. Johnson himself proposed the next-day drop-off, and at no point was an additional cost or "two-day job" fee mentioned or agreed upon. Pick-up Failure: On the night of the event, Johnson arrived 30 minutes late and became difficult to reach. Event staff had already moved all items to a single, convenient location to ensure a swift loading process. Upon arrival, he complained that staff was not helping him move the items—the very job he was hired to perform. Unauthorized Fee & Extortion: The following day, after the move was complete, Johnson sent a payment link and simultaneously demanded an unauthorized $150 surcharge for a "two-day job." Withholding Property: We promptly paid the original, agreed-upon fee and requested clarification on the additional charge. Johnson then refused to deliver our items and stopped responding to calls and texts unless the extra fee was paid. Resolution Under Duress: We were forced to state that we would file a police report for theft if the items were not delivered immediately. This action motivated him to complete the delivery. Final Confrontation: After unloading the items, Johnson refused to leave the premises until the unauthorized fee was paid. When we called him to understand the charge, he yelled and hung up—twice—on two separate staff members when pressed on why the fee was not disclosed upfront. Michael Johnson is unreliable and untrustworthy. He failed to perform his duties efficiently, concealed a mandatory fee until after the job was complete, and used the organization’s property as leverage for extortion. We strongly advise against hiring him.
Fast nice great work. Will use Adeline every chance I get
Great experience, arrived a bit later than expected but got the job done without any fuss.
Mike and his partner were fantastic. I had to move a very heavy piece of machinery, that presented a number of challenges. Mike was great at working around the obstacles we ran into with the move, and everything arrived in perfect condition. Will DEFINITELY use them again!
He did such a thorough and fast job removing a bunch of junk from our yard. World definitely recommend!
Adeline Movers was there when we needed them! Short notice and all, they came through. I really appreciated the professionalism and willingness to help out with anything asked of them. Will definitely call them again! Claudia and Cameron.
They responded quickly, arrived on time and got the job done!
The haulers got here on time, loaded up the garbage efficiently, were very polite and completed the work with the agreed upon amount. I would definitely use them again and recommend them to friends and family!
Adeline movers were awesome! They came right on time, efficiently took care of all of our items, communicated with us throughout, and most importantly beat the pricing of all the competition! I would definitely recommend!
I had several extremely heavy items to haul away and Adeline Movers did a great job.
They came on time and picked up another extra Item on discount.
Great guys!! Got the curio cabinet to me with ease! Nice people to work with. I’ll use them again if needed.
DO NOT, do not use these guys. I messaged with Michael and confirmed the team would be here at 3pm PST on Monday. The next day, I confirmed my address at 11:38am and asked via messages if they can be here at 4pm. Not hearing back, I followed up again at 2:05 before calling the number I had around 2:08pm to speak with someone named Leslie. Leslie then tells me they are still in SF wrapping up a job and won’t be done until 4pm anyway. 4pm rolled around with no update so I called Leslie to get a closer ETA as the storage unit closes at 7pm. Leslie said he’ll text me with an ETA soon. I asked if this would be closer to a 6pm arrival and verbatim he and “no, it won’t be after 6” as if I’m exaggerating. Two more hours later around 5:54pm PST and after not hearing a peep from anyone, I sent a message hoping to reach Michael. Then I get a phone call at 5:59pm to tell me they’re still at the SF job and won’t make it today. They wanted to know if tomorrow was possible. Had I note reached out, when were they going to telepathically tell me they were going to be late? Or better yet, be no shows? I then asked for his supervisor, Michael, to call me. When Michael didn’t, I called to get Michael’s number — only to have the call completely deteriorate from there. I have used many movers, from east coast to Midwest to west coast. Never have I ever experienced such poor customer service and attitude from a business. Rather than understand my frustration at their no show and lack of customer empathy, Michael just wanted to argue the semantics of “timeframe” and why it’s perfectly appropriate for them to be a no show after a customer waits for them for 4 hours. Not sure about you but a “timeframe” has a start and an end, hence the “frame”. It is not an open “anytime after 3”. Even if it were, telling the customer that they will not be showing up today after waiting for them for 3 hours is an unacceptable business practice. The excuses I heard was sometimes the previous customers had more stuff, door hinges have to be taken off, etc. etc. etc. Sounds like better project management skills is needed, if you ask me. If you end up booking them, plan ahead and have a flexible schedule so you can afford to wait all day for the movers to show up.
They were responsive to my messages. They gave a rough ETA and came around the same time range. They were efficient and worked quickly. However their initial quote did not match their final ask. They charged $100 more than what they said before they committed to the job. They damaged the wall while moving a bed frame down the stairs (photo attached). They also did a sloppy job in putting the bed frame after they brought it in where the legs were missing. I had to call and ask them to come back to finish the job. Probably won’t hire them again or recommend to anyone.
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Adeline Movers★ 4.6
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