grwat
Advance Cool Air & Plumbing
In high demand
- 1,278 hires
- 16 similar jobs done nearby
- Based in Hollywood, FL
- 21 years in business
- 18 employees
- Responds in about 5 minutes
- Background checked
About Advance Cool Air & Plumbing
Precision. Punctuality. Commitment to excellence. Since starting my business in 2005, we've been recognized as one of the top HVAC Companies in Florida. We provide a wide range of services for all kinds of needs. Whether you’re looking to work on an existing space or undertake a bigger project, we guarantee we can help you achieve the results you seek. *Service calls are free for first time customer on thumbtack platform, after the first time the service call will be $120 and waived if any service is provided *
Reviews
I worked with Patrick and he truly accommodated my schedule and ensured the work was done efficiently!
Her did not come for the reason service requested and left
Excellent service!!
Great service and price. Gary my plumber was able to do a speedy job and of quality.
waa very kind and willing to work with me.
Was very quick to respond and fair recommendation. Installed the unit in couple of days as scheduled.
Great service
The technician was very knowledgeable and showed some good professionalism up to the task. I would recommend him to any of my families or friends.
Their vacuum cleaner broke down had to wait almost an entire day to locate a replacement vacuum and perform the cleaning. There was a lot of dust left behind on the floors and furniture. One corner was slightly damaged. Suggest the company provide their trucks with plastic drop cloths to reduce dust left behind after the vacuum and to be more careful with corners when moving the vacuum from room to room.
Not much to improve as this whole serve they do is a big scam. They went into the house without me being there, I was 20min away from the house. and by the time I came back the technician was no longer at the house claiming he did the cleaning. see pictures for yourself to judge their cleaning.
Tech came out to clean my mini split, didn't use a bib, and sprayed all over my walls, letting it drip down all over my equipment. After vacuuming out all the gunk from the drain line, he went outside and dumped the waste on my freshly painted driveway, causing it to stain. When I was paying, he made a comment about how I could tip him, and I felt guilted into tipping him. Reached out to advance when I spoke with Deshawn after showing him pics of the dumping in my driveway he agreed the tech should of never done that. I was told the owner would reach out; he reached out once about offering to repaint, and I never heard from him. I reached out to Deshawn again, and he told me they would talk to the owner about refunding me some money. I asked for $50 on a $300 job, which I tipped $10. Deshawn asked me for my Zelle, and I never heard from anyone or received a Zelle. Deshawn reached out asking me if it was resolved a week or two later and said he would mention it to the owner. STILL NOTHING over 3 weeks later. Throughout this, Deshawn has been great, and I feel bad, as he is a good manager stuck between a bad owner and bad techs. I believe waiting for over 2 months for them to resolve this has been more than enough time. Stay away, as this is a company where the techs and owners do not care about customer service. I hope Deshawn finds a company where his care and professionalism can be recognized.
Great customer service.
The A/C rep tec was very professional--he examined the A/C unit--came back with recommendations to be implemented as well as financing options. VERY PLEASED
I have lived in Miami for 11 years. I can honestly say this was the best experience I've ever had with contractors (and I've had a lot of experience in my apartment). All members of the office and project team responded quickly to my service needs. They kept me informed, were punctual, answered all questions honestly, and genuinely cared about ensuring great work. I highly recommend. I will definitely work with them again.
I scheduled a routine AC maintenance appointment, and the company confirmed a Friday 10:00–11:00 AM arrival window. Unfortunately, no technician showed up, and I didn’t receive a call or message explaining the missed appointment. I had taken time off and was left waiting. Better communication and follow-through would greatly improve the customer experience.
Even though they did not provide the service, they were very quick to respond to my questions. Thank you.
Scooter and his team did a excellent job unclogging my dryer vent . Was not an easy job as the vent is up on the roof . Will be calling them again for sure
Thank you.
Would not recommend. I manage several properties and hired them to take a look at 2 separate units who were having issues with their AC. They sent 2 separate techs and I have yet to receive a report of their findings, recommendations etc despite me reaching via phone call and text numerous times. For context, the second tech had to go out and revisit the first unit after the first tech was unresponsive. I would give 0 stars if I could. The receptionist was nice but that’s about all I can say. I have to source another tech now while my 2 tenants are without AC in south Florida heat.
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Advance Cool Air & Plumbing★ 4.2
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