What a great experience. If you have an issue with water in your basement please call them now. So professional and got to me on time! I highly recommend!
Affordable Basement Waterproofing
Great valueLicensed
- 70 hires
- Based in Odenton, MD
- 26 years in business
- 21 employees
- Responds in about 2 hours
- Background checked
- License verified
About Affordable Basement Waterproofing
Affordable Basement Waterproofing has been helping homeowners protect their basements, crawl spaces, and foundations for years. We specialize in basement waterproofing, sump pump systems, crawl space repair and encapsulation, foundation and structural repairs, crack repair, drainage systems, and water-damage restoration. We believe in diagnosing the actual cause of the problem before recommending a solution. Our experienced team provides straightforward recommendations, professional workmanship, and dependable service from the initial inspection through completion. We proudly serve homeowners throughout Maryland, Washington, D.C., and surrounding areas. Financing options are available, and many of our waterproofing systems include long-term or lifetime warranties. If you have water entering your basement, foundation cracks, a damp crawl space, mold or moisture concerns, or a sump pump problem, contact Affordable Basement Waterproofing for an inspection and estimate.
Reviews
This company is TOP NOTCH from my first call scheduling to my last call for a final inspection. I can’t remember all the names but my inspector Ken is amazing, job supervisor Travis is amazing, manager Kelly is amazing! All the team members were polite and worked very hard. I would highly recommend Affordable Basement and thank you Thumbtack for providing licensed contractors in my area!
note, no work was done because my crawlspace wasn't in need of it , however various value-added suggestions were made that I intend to follow-up on. Mr. Ken was very, very professional, customer-friendly. knowledgeable and a joy to talk with. If I do need any future work done, the Affordable company will be the first I would call. Many thanks.
The sales and support staff were very responsive and professional in their interactions with me. I was told to fix the foundation on an external building before rehabbing the interior. I had no idea where to start. ABW was one of the few companies that actually got back to me and advised how to proceed. The referred me to a structural engineer who drew up the plans for the project and ABW coordinated with him before and during the project. It was a good team effort. The work crew showed up as scheduled and the foreman kept me apprised of the status of the project. I would definitely recommend their work to others in a similar situation.
Came by to consult on my water issue, my problem was too minor for their expertise but they guided me to other options.
Spent 1/2 discussing the issue, scheduled several days in advance with assurances of reliability and punctuality (since this is a investment property and it takes about 1 1/2hrs travel time for me. Received call that they decided not to provide estimate, no explanation given. Originally gave them a 3 star review, but have decided to lower it to 2 stars after reading several false statements in the response they posted.
CONSUMERS BEWARE‼️ If I could give this company a rating of zero stars I absolutely would. This company proclaimed to be upfront, transparent, and honest; however that is a smokescreen!! Again, please beware‼️ On February 9, 2021, the company dispatched an inspector Mr. K...to conduct an inspection and to provide a proposal for the instillation of a sub-floor pressure relief system in designated areas of my basement, up to total footage and 40+ complete pump unit(s), basically a French drain system which included a floor and wall system. Mr. K. was very detailed in his inspection and collaboration with me with respect to what I needed done. The aforesaid work was also inclusive of the demo and removal (hauling) of an empty oil tank and a deep sink demo and haul. A VERY detailed proposal was immediately provided by him on site—chronicling each itemized process needed for the job INCLUDING ALL prices‼️ Mr. K....final proposal cost was $3,988 which he wrote CLEARLY on the document. There was also a $400 charge included in the final price for the demo and hauling of the empty oil tank. Please keep in mind that this entire transaction (conversation) was recorded on my in-home video surveillance system—there were no miscommunication or misunderstanding and everything he state during the inspection process he also documented on the proposal‼️ With proposal in hand, (April, 2021), I contacted the company to schedule a date for the installation. A contract was sent, however I immediately noticed that there were some discrepancies between the description of the itemized work on the proposal and the contract in terms of the sq footage, demo & hauling of the oil tank etc. I brought this to the attention of the office representative Ms. M......and she noted she would speak with the owner regarding the issues. A few days later, she called noting that I had to pay an extra $350 for the additional 8 sq footage (that was ALREADY included in the proposal) coupled with an additional $1,800 for the demo and hauling of the EMPTY oil tank (which was ALSO charged $400 in the proposal price and noted as “incl” on the proposal). The more I attempted to explain that all the additional charges were erroneous and suggested she ceded to the proposal—my words were met with justifications and explanations that were convoluted and made no sense! I then offered to email the proposal to her so that she was aware that I was fully engaged in that she/they were price gorging me‼️ I furthered the process by immediately calling Mr. K...for clarification, and to also inform him of the issues. He indicated that he had just spoken to the owner and advised her that the 8 sq footage (that they were calling additional) was already included in the final proposal cost of $3,988 and no additional charges were to be assessed. He furthered that regarding the oil tank—because the EPA was waived (tank empty over 18 years)—he only charged $400 for “demo oil tank + haul—waiver—$400” and included it into the final cost noted of $3,988. I called Ms. M.....again and notified her of the same—again, she stated that she needed to consult with the owner. After numerous back and forth—even with the detailed proposal and pricing—this company still attempted to manipulate me in paying more than the proposal stipulated. Ms. M.....notified me subsequently that I needed to pay an additional $650 on top of the $400 to have the work done. Consequently, with every conversation I had with this company the price fluctuated and increased‼️ This is a nutshell constitutes predatory practices and attempts at extorting homeowners who seek to utilize their business‼️ For transparency I can attach a copy of the proposal!
Kelly, Affordable Basement Waterproofing manager, was friendly and responsive, scheduling my free initial appointment on a day I could be home from work. George, Affordable Basement chief inspector, arrived on time. After evaluating my lower level issues, he determined the water was occurring only through walls that were completely above ground. George provided me with information I could use to perform my own repairs (scrape & apply waterproofing sealant paint), saving me a good bit of money. I will definitely call Affordable Basement the next time I have any basement leakage issue, knowing they will provide me an honest evaluation of the issue and only perform work that is actually required.
Would recommend...they completed on schedule and made sure everything was exactly as I expected.
Although I elected a different vendor for my project I was impressed by the knowledge of the individual who performed the estimate for Affordable Basement. He was punctual and took the time to fully explain his approach to a fix.
Services
Affordable Basement Waterproofing★ 4.6
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