Excellent diagnostic skills, thorough repair, and transparent pricing! I had a great experience with this technician! My Frigidaire freezer had been consistently running too warm, the water dispenser was producing warm/hot water, and the refrigerator had developed a constant, loud humming noise. I had previously hired another company that failed to identify the problem. In contrast, this technician was able to quickly pinpoint the issue. He pulled the refrigerator away from the wall, opened the rear panel, inspected the compressor and surrounding components, and identified a broken condenser fan and an overheated compressor. He clearly explained what was happening and why the cooling system wasn't functioning properly. He then replaced the necessary fan, motor, and related components. The entire visit, including diagnosis and repair, took approximately 2.5 hours. He was thorough, efficient, and focused on actually resolving the underlying problem rather than simply adjusting temperature settings like the previous guy did. The improvement was immediately noticeable: the constant, loud humming noise is now gone! I'm still monitoring the freezer temperature overnight to confirm that it returns to normal, but the initial results are very encouraging. The total cost was $450, including parts and labor, and he also provides a six-month warranty, which gives me additional peace of mind. Will update the review again if things aren't going well. I especially appreciated his hands-on diagnostic approach, clear explanation, and willingness to complete the repair during the same visit. After my frustrating experience with the previous company, it was refreshing to work with someone who took the time to investigate the mechanical problem properly. Highly recommend his service!
Afkofix
- 22 hires
- Based in Waltham, MA
- 5 years in business
- 3 employees
- Background checked
About Afkofix
Thanks for reaching out to Afkofix Appliance Repair. We’re here to make your appliance repair as simple and stress-free as possible. Our service call fee is $59, which includes a technician visit to inspect and diagnose the issue. If you choose to complete the repair with us, we’ll waive the $59 fee, so you only pay for the repair itself. To get started, please send us the appliance type, brand, and a brief description of the problem. We’ll review the details and schedule a convenient appointment. We appreciate the opportunity to earn your trust and look forward to helping you get your appliance running again.
Reviews
Mirzali with Afkofix was great, I would definitely recommend him to others. He fixed a couple of stove burners at two different properties. Was punctual, professional, gave great customer service and repaired the appliances.
Very polite very punctual just overall great people to work with. Thank you so much for fixing my stove really appreciate five stars.
I paid Afkofix $378 to repair my Samsung dryer, which I purchased brand new about a year and a half ago and had never had trouble with before this. The initial repair took approximately half an hour and involved replacing an idler pulley that I later found available for around $9. I understand you’re paying for more than a part—you’re paying for professional knowledge, troubleshooting, and workmanship. Unfortunately, my experience left me questioning all three. Two technicians came for the first appointment. One seemed fairly knowledgeable, while the other appeared to be learning. They replaced the idler pulley and got the dryer working. Roughly two weeks later, the same problem happened again. They agreed to return at no additional charge, which I appreciated. However, only the technician who appeared less experienced returned. I watched him struggle with taking the dryer apart, putting the belt back onto the pulley, and especially putting the machine back together. He had to call someone for assistance and seemed very uncertain of what he was doing. There was also a significant language barrier that made discussing the problem extremely difficult. He suggested I might be putting too many clothes in the dryer, even though we deliberately keep the loads light. When I pressed for an explanation of why this was happening and what was actually wrong, he told me he could not explain it in English. I was left without a clear explanation of the diagnosis or how the repair would address it. He got the dryer running and left. About ten minutes later, I went downstairs to use it, and it would not work again. When I called and explained that, he asked whether it was the same problem. Yes—the dryer he had just worked on was already not working again. Over the phone, he said he was going to order another idler pulley. I pointed out that he had just told me there was nothing wrong with the existing one. His response was that there might be. I had to push for him to return and actually look at the dryer again. About an hour and a half later, he returned, opened the back, and inspected it for a few minutes. Now he said it needed both another idler pulley and a drum roller. When I asked whether he had tried putting the belt back on to see what was happening, he said he had not. By that point, the changing explanations made me feel like he was guessing which parts to replace. I had no confidence that he knew what was actually wrong, or that any additional parts would be installed correctly. I now have another repair company scheduled because I no longer trust Afkofix’s diagnosis or workmanship. On October 15, 2026, I texted Afkofix to let them know I would be using another company. The message showed as read, and immediately afterward, it appeared they blocked my number. When you hire a repair company, you expect professionals who know what they’re doing, can explain the problem, and can complete the repair properly. After paying $378 and going through multiple visits, I still had a dryer that did not work and no clear, convincing explanation of why. I would not recommend Afkofix.