The actual technicians that came out to my initial call were polite and seemed knowledgeable. However, they came to the house unprepared to diagnosis in depth of what was wrong with my A/c unit.. I said fine no big deal, we can reschedule and theyll call me with an estimate of the work I was trying to get done. No one called, however it was sent to my email, only for me to accept it and try to get it scheduled through their portal. I went through that and still no date. So then I call the office got in contact with a woman who works there and was informed some would reach out to me to schedule the work. A week later and no call. I guess they don’t want my business. So good luck tryna get scheduled work out of this company.
Aire Serv of Tidewater
Licensed
- 8 hires
- Based in Norfolk, VA
- 1 years in business
- 5 employees
- Responds in about 5 minutes
- Background checked
- License verified
About Aire Serv of Tidewater
Aire Serv® wants you to breathe comfortable and clean air all year round! That’s why our company focuses on excellence in customer service and quality AC, heating, and indoor air quality services. We are proud of our reputation for putting customers first and of having a brand synonymous with excellence since 1992! Wherever you see the name Aire Serv, you can expect quality workmanship and exceptional customer service. 24/7 Customer Service We’re like EMTs for your heating or air systems! If you need AC and heating repair services, just let us know—we’ll be there for you. We’re available on weekends, holidays, and after hours. We offer guaranteed upfront pricing with no hidden fees; you pay by the job, not by the hour. Trust Through Excellence Our AC and heating experts are highly trained, knowledgeable, and transparent with each customer. We understand how to properly service all types of heating, ventilation, and air conditioning (HVAC) systems. We stand behind our Done Right Promise®: we will not rest until the job is done right and you are satisfied. Customer-First Approach With our Aire Serv Advantage Plan Membership, homeowners and business owners can benefit from discounts, priority scheduling, and annual maintenance! We’re the team you can trust. Unmatched Professionalism While our services are designed to keep the air you breathe clean and comfortable, Aire Serv expert service professionals always go the extra mile to ensure we leave your space just as we found it. Our teams are experienced, knowledgeable, and respectful, with a reputation for quality and customer service.
Reviews
I had them install 2 c-wires and electronic thermostats at my house. They were fast and there were no issues. Would absolutely hire them again!
Kris and Zach was very knowledgeable and knew exactly what my ac needed. got me back up and running. they were 20 mins early and very professional.
Very understanding regarding my concern and Admin Miss.Lawrene took care of it immediately. Thanks
Services
Aire Serv of Tidewater★ 4.9
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