Airtron installed a high efficiency Trane furnace in my house next to a water heater. My house is on sale now and the home inspector found that the furnace was installed incorrectly and shares an exhaust vent with the water heater. Furnace should have a PVC pipe while WH uses type B vent. In addition, the Airtron installer removed one seismic strap from the water heater and hide it behind the water heater without informing me. I have placed calls and emails to Chris Fernandez at Airtron but he is not responding. I would not do business with them again. I recommend that you stay away. Why deal with this company when there are well respected professionals who are respectful and responsive.
Airtron Heating & AC
Licensed
- 190 hires
- Based in San Jose, CA
- 24 years in business
- 6 employees
- Responds in about 45 minutes
- Background checked
- License verified
About Airtron Heating & AC
Our priority is to make sure our customers are happy. We have project managers that personally make sure that our work is done correctly the first time. We offer great deals and good quality work. We use the best brands to make sure that home and business owners get the best products on the market. We have an outstanding, clean and professional team, that work together to get the job done in a reasonable time frame.
Reviews
We had a fantastic experience with Chris Fernandez and his installation team. (Unfortunately, I'm only allowed 3 out of 5 metrics for this review, otherwise I would have selected "punctuality" and "responsiveness", as well.) We contracted for a 2-head unit mini split system purchase and installation. From initial contact to the completed install, we received top tier service. Chris' crew were on time, professional, and very respectful of the property. They delivered a functioning system in less time than originally promised. Chris, as the PM, was present for the initial walk-thru as well as at the conclusion of the project. He remained in contact via text as needed. All in all , this was a pleasant experience. I would call them again and have recommended them to neighbors and co-workers alike. I can't recommend Chris and his team enough for your HVAC needs. Solid equipment, competitive pricing, and professional service. Rather than Home Depot or Costco, I would suggest going through AirTron. I have nothing but good things to say about them.
Chris and his team were amazing in installing our ductless mini split system. His quote was the most reasonable of the three other companies I checked with, and his work was well worth the price! He was communicative each step of the way explaining our options and helped us come up with a solution that fit our needs. On the project days, Chris made sure he had enough team members to complete the job as quickly as possible. The team was extremely neat and cleaned up whatever mess was left behind. I’ve recommended Chris to two other friends who have gone with his work, and all of us are extremely satisfied.
Prompt and professional. I'd call them again!
Great experience!
Worked with Chris and his team back in 2023. Great work!
In addition to providing us with the best value for their price, Airtron’s Project Manager Chris made a point of staying in touch with us and was clear and responsive. I would highly recommend them.
Airtron AC and Heating installed the heat pump system in our house. The service was great. They were always responsive and professional. The work was done faster than proposed and passed city inspection easily. Special shout out to Chris Hernandez for taking us through the project smoothly.
We purchased a mini-split but needed it professionally installed for the warranty. Airtron had the best price and were able to get us on the schedule quickly. We especially appreciated not being pressured into buying additional equipment or having extra work done, even though they offered us options. Chris and team were very professional and knowledgeable. They even took care of setting up the warranty for our unit. We’ll definitely be looking to Airtron again for our future AC needs.
My HVAC unit stopped blowing cold air so I had Chris come out to diagnose the issue. He was able to locate the issue and replace the part in less than an hour. Everything is now operating properly thanks to Chris. I’d recommend him to anyone needing help with their HVAC related problems.
I recently installed the central AC and heating system from Chris and Luis from Airtron and I am very happy with it. Chris gave very good info initially about the system options, different configurations and timing required. He gave detailed explanation for each part and it's functioning to make sure I can make good decision on which system to go ahead with for my needs. During system installation Chris and Luis worked hard with their crew to get it installed and tested within the time they had quoted. They also handled a system part issue from the supplier and got the correct parts again to get the system up and running on time. At end of the work, they answered all the questions and gave a walkthrough of the system. I would highly recommend Airtron for anyone trying to get the AC system installed in the coming Summer season.
I would like to say it was a great experience having Airtron HVAC installed my heater. Chris was very professional he explained how the process of installing the heater would go. His team arrived on time and completed the job in a timely manner, answering any questions I had afterward and left me with a clear understanding on everything. When they left the area was left clean. I would highly recommend Airtron and ask for Chris Fernandez.
Thank you Chris and Airtron Team! They provided convenient appointments, was accommodating to a long distance landlord, communicated updates regularly, and we got this task off our list quickly. We recommend them!!
They did an amazing job installing new vents and ducts. Everything is sealed tight to keep the crawlspace air out of the system.
[Update 10/10/2023] I original concern is addressed. Finally get the inspection done. I hired the Airtron team on May 16, 2023, to swap my old furnace with a brand new "Day & Night" HVAC. They finished the work the same day, but unfortunately, there have been several problems since then. The city permit I requested as part of our agreement seems like it's never going to be granted.. There have been communication problems. They've never proactively given me updates about the situation, not even when the HERS test(test if the system is leaking too much air) failed. To get any information, I have to call or send multiple messages. For the past five days, I've heard nothing from them despite trying to reach out. I'm close to giving up. Whether I write a bad review or file a complaint, I just want the work completed. If your job is a one-off thing, you might be fine. But if you need follow-up or want them to take responsibility if something goes wrong after installation, honestly, I wouldn't recommend them.
My experience hiring pros from Airtron was great. My project was water heater replacement. They were responsive, they were able to accommodate to my project and did a great work. Competitive price. Will recommend this pro to anyone!
Chris and team were great! Worked fast, started and finished on time as predicted. Took the extra time to explain things and kept us in the loop.
Chris was just amazing, clear, transparent the entire project. The price was also one of the most reasonable considering their experience and work quality. He was able to give real advice to ensure my project was done how I wanted. Will use them again!
Chris and Luis were wonderful to work with. Chris came to my house for a free estimate - he was very well versed in the different heating and cooling options, and helped me navigate the choices based on my needs. His team ended up replacing my furnace, upgrading my ductwork, and adding in mini split units for my guest house. I’d highly recommend his team for anyone looking to upgrade HVAC work.
Detail site inspection and quoting process was great. Competitive bid .
Services
Airtron Heating & AC★ 4.8
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