Definitely exceptional cleaners that provide high quality output. I highly recommend you hire for your next cleaning!
Alex's Cleaning and Junk removal
Great value
- 291 hires
- 1 similar jobs done nearby
- Based in Auburn, WA
- 20 years in business
- 10 employees
- Responds in about 2 hours
- Background checked
About Alex's Cleaning and Junk removal
We believe good customer relationships are the foundation of a good business. We are fully committed to providing all of our customers the quality cleaning services they desire and deserve. Alex's Cleaning LLC Services is a family-owned and -operated business that puts special focus on quality, reliability, honesty and professionalism. When it comes to your home or your business, you want to make sure you have someone you can trust and is reliable and with Alex's Cleaning, you are not working with a large national corporation where you are just another client and every time, someone else is doing the work. We also recognize that each job is unique, and we customize our services to meet your needs. We provide residential, commercial, construction cleaning and other services to all Puget Sound area.
Reviews
I'm very happy with the cleaning that was done at my home, both Sep 4 and 18th.
Called on Alex’s Cleaning to do a move out cleaning for a home about to be listed for sale and can’t tell you how impressed I am with the result of their work. I highly recommend this team and only wished I was staying locally as I would hire them for my on-going house cleaning needs. -Paul
This company has been by far the best cleaning service I have hired in my lifetime of military moves. I have now settled here and use them on a regular basis. They truly go the extra mile and have an attention to detail I’ve never received from any other company. Their results show they take personal pride in their work. 10 out of 10, highly recommend!
Unfortunately, like some other reviewers, communication was a big issue. The quoted price range over the phone and via text was only for bi-weekly service and not the first time cleaning service. However, that was never made clear. She could’ve easily informed us the quote is for bi-weekly service AFTER the first time and that the first time will cost more. It wasn’t until after the cleaning service that we learned the cost is significantly more for the first time. That seemed deceptive to us. We have booked service with other companies, and we didn’t have this experience with them (we had our house cleaned 4 weeks prior). Other companies charged us what was quoted through Thumbtack and there were no surprises after the service. Their quotes were also comparable to Alex’s Cleaning’s quote. My advice to other members interested in booking Alex’s Cleaning is to specifically ask if the quote they gave you is for first time cleaning or recurring. Otherwise, it will not be specified and you may be charged significantly higher than the quoted price. When asked if not providing an estimate for first time cleaning is normal practice for them, they answered yes, and that their normal response regarding a first time cleaning quote is based on how dirty your house is right now and those who really want an estimate will ask for one. I thought that’s what we did through Thumbtack… That being said, they did a good job with the cleaning, and it was satisfactory. They left a couple small bags of garbage in the hallway, but that could’ve been by mistake.
They really do an incredible job! I am very pleased with them so far!
They were great. Short notice and they still got it done and done Well. We found our new cleaners. Use them, you won’t be disappointed.
The crew worked all afternoon at a new home that was not move in ready at all. It was so dirty I cried when I took possession, and cried again when I saw how fantastic they cleaned! The cleaning cry was tears of joy. After all new flooring and a deep clean I was beyond amazed!! Thank you so very much for the wonderful job!
Unfortunately I have to write a negative review about Alex’s Cleaning. I don’t usually write negative reviews, I’ll just not book them again. But this one was pretty bad. We have a 1100sq ft apartment that needed a basic cleaning. The two cleaners were 15 minutes late to begin with. I meet them, leave my phone number for questions, and went back to work. I got a message about 90 minutes later that said we were being charged more because we had a lot of dog hair. (I clicked the “we DO have pets” box, so they were aware we had a dog.) She said it needed a deep cleaning after all. Upon booking, she warned me that sometimes the first cleaning is more expensive if it’s dirtier. Sure, understandable, but we do not live in filth. Hair around the sink and crumbs on the counter and dog hair on the floor... pretty standard I think. The reason you book a cleaner is because it’s dirty... I found it extremely unfair that they promised $94 for our cleaning but said “The cleaners did a lot more than just a basic cleaning, so please pay $140”. Just charge $140 up front if you’re going to change it. Or charge more but don’t spring $56 on the client AFTER the cleaning. (I paid her $100 in the end... read on...) When I walked through the front door, the garbage had been mixed in with the recycling in a big trash bag and it was just sitting in our foyer. I left my phone number specifically for questions... like where the garbage and recycling is... so now I have to go through the trash and pull out the giant empty bottle of bleach and the rest of our recycling from the garbage because it had been mixed in all together. I walked around the house checking out the work (it was a good cleaning job). But I heard a noise coming from our bathroom, and the shower had been left on. It wasn’t FULLY on, but it was dribbling a lot, like if you turn the handle a quarter of a turn. So I turned it off and the shower head kept leaking, which it never did before. This morning, my boyfriend gets out of the shower and says “so they broke the bottom of the shower too...”. Lo and behold, the water barrier of the bottom of the shower door is hanging on by one nail. (Picture attached) Thank god we live in an apartment with a maintenance staff, but if we hadn’t lived here, I think we would be much angrier with the damages done. Absolutely do not recommend. I gave 2 stars because the actual cleaning itself was good. Minus 3 stars because now our apartment is broken, they were late, AND wanted to charge us an extra $56 for the whole thing.
2500 sq.ft., 3 bedrooms, 3 baths with 90% of the house covered in hardwood floors. They did the interior windows, dusted all surfaces, cleaned light fixtures, vents and all interior doors. They even cleaned the baseboards without asking. I like not cleaning, I'll probably have them come back every two weeks. I wanted to add they were scheduled for 13:00 and they showed up at 12:56 so they were working by 13:00. I would definitely recommend Alex's Cleaning to anyone.
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Alex's Cleaning and Junk removal★ 4.6
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