AWESOME!! Superlative, indeed. I was thoroughly impressed with the way Aline and her assistant jumped right and started scrubbing as soon as they arrived. I was moving out of a 3bd 2 bth home, which was what they were cleaning. She even complied when I asked for a couple of extra services. They did such a great job that I felt I wasted my money on the people that cleaned my new home. I will be definitely be using this service again for weekly or monthly cleaning when I’ve never done that before. That’s how happy I was with the service. Top-tier!
Aline’s superlative cleaning LLC
- 166 hires
- 2 similar jobs done nearby
- Based in Matthews, NC
- 6 years in business
- 6 employees
- Background checked
About Aline’s superlative cleaning LLC
—®️Registered and insured company— Aline’s Cleaning LLC Our mission is to be the most professional, ethical, honest and trustworthy cleaning company possible. Regardless of the service, we strive to provide a high level of service that always exceeds customer expectations. Our work is recognized for its detail and care! It will be our pleasure to make your home even more comfortable! We perform cleaning residential and commercial. ***********🧚🏻♀️
Reviews
⭐⭐⭐ Overall, I would rate my experience 3 stars. The cleaners arrived on time and were pleasant. The upstairs appeared to be cleaned well, and the downstairs was cleaned decently. My main concern was communication and attention to detail. When they arrived, they introduced themselves but did not ask for any instructions or clarification about the home. One cleaner immediately went upstairs while the other stayed downstairs and requested trash bags and paper towels. The biggest issue was that my dishes and pots were placed inside a dishwasher that does not work. No one brought this to my attention or let me know the dishwasher wasn’t functioning. I didn’t discover the issue until later that evening when I was looking for my pots. Since this was the last area they worked on, they also left fairly quickly afterward. I was also asked for an additional $50 for the extra time spent and additional work completed. I understand that additional time or services may come with an additional charge, and I’m not opposed to paying for extra work when it is communicated clearly. However, I do feel that communication should go both ways. If you’re requesting additional payment from a customer, I also expect to be informed when there is an issue or something has been done that could potentially affect the customer’s belongings. The cleaning itself was acceptable, but the dishwasher situation was disappointing and, in my opinion, should not have happened without communicating with me first. Better communication and attention to detail would have made this a much better experience.
Super thankful this was my first time using their service and I will most DEFINITELY book with her again ! She paid attention to details and left my home CLEAN !!! Book with her you won’t be disappointed!
Aline and her team did an amazing job cleaning our home! We are new to NC and were in search of a home cleaner. I found Aline and saw her reviews and decided to give her a try. I was not disappointed! She showed up on time, did a really amazing job and I would recommend her to anyone in need of a professional cleaner. For our 4BR/3Bath house she was fast, but didn’t miss a spot! What sets her apart are all the small little touches she adds. She folded bathroom towels, bed sheets and even toilet paper in such a pleasing way! We have already set up our next cleaning and can’t wait to have her back. -Chris Vezzosi
I submitted an inquiry for a deep cleaning of my home, and Aline and her team were able to come the NEXT DAY to help! She is very responsive, and is very thorough with explaining her services and processes that she follows. My home has not been deep cleaned in several months, but once Aline and her team left, everything was SPOTLESS. They even made cute designs out of my paper towels and toilet paper! I have not had great luck with cleaning services from other providers in the past, but I am so grateful to have found Aline, and I look forward to hiring her again soon!
Aline was extremely professional and hardworking. This is by far the best deep clean we’ve ever had. No detail was missed! She stayed true to her price and promise of cleanliness! We will be using her again! Thank you so much for helping us!
Our home looks so good. I’m so pleased with the service and the professionalism of this company. I will be using them again because I can’t say how pleased I am because I’m at a loss for words. Thank you for getting our home ready for the holiday seasons
We hired Superlative for a deep clean and they did an amazing job! The house looked spotless, smelled fresh, and they were so sweet with our dogs. I loved the little touches too, like arranging our dog’s crates and folding the toilet paper. Highly recommend!
Did super great and was able to come the next day. Apartment super clean and did this super cute design. Love it!
Aline did a great job. She thoroughly cleaned everything that I requested. The little touches of attention let me know she I was there and that she cared. I will definitely be using this company again and again.
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Aline’s superlative cleaning LLC★ 5.0
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