I found this company on Thumbtack for a dishwasher installation and clearly explained that I needed a licensed professional (since it wasn’t plug-in) and a quote beforehand. Communication was very poor—they asked what was wrong even though I had already explained it was just an installation. Responses were delayed (took hours), and instead of providing a formal quote, they only gave a price in chat. I requested a proper quote document multiple times for approval but never received one. I tried calling that also went unanswered. Overall, lack of communication and professionalism. I had to go with another company.
All-Star Appliance Repair Baltimore
Great value
- 2,731 hires
- 1,018 similar jobs done nearby
- Based in Baltimore, MD
- 17 years in business
- 3 employees
- Responds in about 1 hour
- Background checked
About All-Star Appliance Repair Baltimore
You can put your trust in All-Star Appliance Repair Service. We provide personal service and exceptional quality. All of our services and products are guaranteed. We have been in business for nearly 20 years, repairing Baltimore and the surrounding counties. Our unparalleled service, competitive prices, and overall value are why our loyal customers won't go anywhere else. We look forward to serving you and all your appliances: refrigerators, washers, dryers, dishwashers, ovens, cooktops, freezers, ice makers, and ice machines. For more than a decade, All-Star Appliance Repair has provided top-notch repairs and maintenance services for homes and businesses in Baltimore. The company also offers in-home and same-day repairs to meet clients' demands. All-Star Appliance Repair is built on a system that prioritizes customer satisfaction ensuring a client-oriented process which has kept them in business and significantly contributed to its widespread popularity. Not only have they managed to stay afloat as a brand, but All-Star Appliance Repair has become an award-winning brand, enjoying recognition for its quality of service and professionalism. In 2021, 2022, and 2023, Thumbtack consistently recognized All-Star Appliance Repair as one of Baltimore's best appliance repair services. It has always been a regular mention in Baltimore's Best magazine since 2012 as one of the best appliance repair brands in Baltimore voted by readers. All these affirm the level of quality service delivery All-Star Appliance Repair is synonymous with. We are OPEN, help small business! Make Appliances Great Again! ⭐️⭐️⭐️⭐️⭐️ Thank you, AllStar Appliance Repair LLC
Reviews
The representative was prompt, respectful and professional. Highly recommend!
Yall!!!! Eric hooked me up! Upon introduction, he was professional and quick witted, kind and funny! I pretty much added this business to my contacts! He saved me from buying a brand new dryer 🙌🏾🙌🏾🙌🏾 I booked my appointment on a Sunday late night and he quickly responded with availability for Monday early morning! See, a sistah had clothes to dry and things to do. Eric wasted no time! I needed the job done right and fast! I have places to go and I don’t have time to be asking people if I can use their dryer or go to the laundromat. Anyway, you won’t be disappointed with this business. My rollers in my dryer were on their last leg. Eric replaced them with brand new rollers and vacuumed the lent. My dryer is back to running smoothly. I’m so happy I went with Eric and I’ve already bragged about him to four other friends!!! Before and after pics shown. Thank you, Eric! You’re awesome!
Very poor communication and customer response. Couldn’t come at the scheduled time and didn’t offer a new one after follow ups. Eventually responded saying can’t do.
Everything started. Good he came and look at the fridge ordered the parts and came to installed unfortunately the fridge didn't work and I contacted him he said he will come today but today didn't answer any of my 3 texts. I am a business owner, and I've been very understanding, but I think all is done, and the 700 weren't worthy...
We called out all-appliance repair to a leaking dishwasher. Problem was assessed and fixed in a timely manner. Thanks!
All around 10/10 repair experience
Very grateful for AllStar Appliance for the quick response, punctual arrival, courteous and pleasant technician, and swift diagnoses of my Samsung Dryer failure. Technician was pleasant, respectful of property, and very efficient—a very pleasant experience. Thank you!!!
Eric was so professional and experienced. He disassembled the Samsung stove sensor with precision and authority in 15 minutes the job was completed. …. And it now works perfectly. And to reassure me he ordered the part, and said if within 45 days if the stove stops working. Today’s visit will be credit towards the next service call to fix the same problem…. That is very fair.
Great experience, definitely recommend ! My dryer heat wasn’t working and All-Star appliances came to the rescue ! Not only did he asses the problem quickly and effectively, but returned with the part needed the very same day. Professional, knowledgeable and customer service oriented this is the man for the job ! Thank you life saver
Services
All-Star Appliance Repair Baltimore★ 4.7
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