I had a great experience working with Alvis Plumbing. They were professional, friendly, and easy to work with throughout the entire process. Their pricing was very reasonable, and I really appreciated their honesty and willingness to help. It's refreshing to find a company that does great work without overcharging. I would absolutely recommend Alvis Plumbing to anyone looking for reliable plumbing services!
Alvins plumbing and heating llc
Great valueLicensed
- 497 hires
- 3 similar jobs done nearby
- Based in Glastonbury, CT
- 7 years in business
- 10 employees
- Responds in about 2 hours
- Background checked
- License verified
About Alvins plumbing and heating llc
We are licensed, certified plumbers with over 7 years in business, dedicated to doing the job right the first time and on your schedule. Our 10-person team takes pride in professional, clean work so your home is comfortable and you’re completely satisfied before we leave. We handle everything from emergency plumbing, drain and pipe repair, toilets, sinks, and showers to water heaters, sump pumps, gas lines, heating systems, and central air conditioning. We also provide plumbing inspections and sewer line camera services. There is a $60 dispatch fee, which is completely waived.If you use our services on the spot Financing is available with fast approval (around 90 seconds), so you can get the work you need without delay. Contact us today to discuss your project or schedule service.
Reviews
I was disappointed to hear that they are changing almost $600 to replace a garbage disposal. That’s highway robbery…sorry. The office manager was nice but I don’t want to be taken advantage of.
I had a gas furnace they needed repaired. Alvin’s was professional and thorough in their work. They responded promptly and informed me of the work performed and any necessary repairs. I felt the value was great too. I will hire again for any future needs.
Orlando was amazing. He was very knowledgeable and professional. When speaking he never made me feel dumb and made sure I understood everything he was doing. Thank you and Inlook forward to working with you again in the near future Kimberly
Great experience. He installed a new toilet for me and did an excellent job. He was professional, knowledgeable, and made sure everything was installed properly and secure before leaving. He also supplied the materials needed for the installation. Very happy with the work and would definitely hire him again for future projects. Highly recommend!
I called Alvins plumbing and was able to get techs out the same day. Both tech’s were on time, professional, knowledgeable, and courteous. They diagnosed the problem quickly and fixed it. We also avoided costly expense. I would recommend them to anyone who asks if I know of a good plumber. Thanks again! Steve S.
Thank you for doing a great job! The workers showed up right on time and fixed all my bidet problems quickly at a fair price. I would recommend your company!
Excellent workmanship, friendly I would highly recommend very customer friendly
Quick response and appointment. Rodney and Bryan were on time, courteous and helpful. We agreed upon the estimate ahead of time and they were happy to help and offer suggestions.
If I should need plumbers in the future, I will definitely be using this company. Very professional, polite and speedy.
Here is the full review with the corrected R-22 vs. R-410A statement incorporated into the HVAC section. I would not hire Alvin’s Plumbing and Heating again. Based on my experience, get a second opinion before authorizing expensive work or equipment replacement, and get all charges in writing beforehand. I hired Alvin’s to address three issues at my property. One bathroom issue was not fixed, and my experiences with the plumbing and HVAC work left me with disputed charges and additional expenses. When I disputed the charges and provided supporting evidence, instead of taking responsibility for the issues I raised, I received repeated payment demands and threats of collection and a lien on my property. PLUMBING – $925 repair based on a diagnosis that did not address the problem I hired them to identify I contacted Alvin’s because there was a significant sticky/gooey mess and staining around the main sewer stack and extending onto the basement floor. I sent them photographs beforehand and asked them to identify the source and repair it. I did not tell them which pipe was leaking. Identifying the source was the reason I hired a professional plumber. Their technician first told me the problem was coming from the kitchen waste pipe. The diagnosis then changed to a condensation leak from the toilet vent pipe. I relied on their professional diagnosis and authorized a $925 repair. After the work was completed, I compared my before-and-after photographs and realized something did not make sense. The small pipe Alvin’s repaired was away from the area where the significant sticky/gooey material was concentrated. I began questioning whether they had actually identified the source of the condition I hired them to identify and repair. I then hired another contractor to investigate the actual source. The toilet above the stack had been wobbling and had overflowed twice. When the toilet was removed, the contractor found that the wax-ring/sealing condition had severely deteriorated—the sealing ring was effectively gone—and the toilet/flange connection required repair. This provided a much more direct explanation for the substantial leakage/material traveling down toward the heavily affected sewer-stack area. That is why I dispute the $925 repair. I did not hire Alvin’s to replace an aging pipe. I hired them to identify the source of the significant mess and repair it. Their diagnosis changed from the kitchen waste pipe to a toilet vent-pipe condensation leak, and I authorized the repair because I trusted their professional diagnosis. Alvin’s has not provided me with a photograph, test result, or other documentation establishing that the pipe they replaced was actually the source of the sticky/gooey condition I originally reported. HVAC – $60 on-site estimate shown on Thumbtack, followed by a $275 diagnostic bill that was never disclosed to me beforehand The Thumbtack engagement displayed a “$60/On-site estimate.” During that same conversation, I asked Alvin’s whether they could also check and repair my central AC because it was blowing warm air. They said they could send their AC technician. At no point in that scheduling conversation was I told there would be a separate $275 HVAC diagnostic charge. I was not given a $275 estimate beforehand and did not agree in advance to a $275 diagnostic fee. After the visit, I received a $275 invoice. If Alvin’s believes I authorized a $275 diagnostic charge, they should be able to produce the message, estimate, or authorization showing where the $275 amount was disclosed to me and accepted before the service was performed. The HVAC diagnosis itself was even more concerning. Alvin’s invoice states: “Compressor is shot.” Because I questioned that diagnosis, I hired another HVAC company for an independent assessment. They charged me $99. Their written report found that the system was low on R-410A refrigerant and specifically documented that the compressor was functioning during their inspection. They recommended addressing the electrical condition and then proceeding with refrigerant/leak investigation. A compressor observed functioning by another HVAC technician is materially different from the categorical diagnosis “compressor is shot.” The refrigerant information I was given was also incorrect. When I questioned why an approximately 15-year-old system needed complete replacement rather than repair, Alvin told me that my system used R-22 refrigerant and that refrigerant could not legally be added, so the system needed to be replaced. My system is not R-22. The manufacturer’s label on the condenser clearly identifies it as an R-410A system, and the independent HVAC technician also documented that the system uses R-410A. This was not a minor detail. The refrigerant type and the claim that refrigerant could not legally be added were given to me as the reason the existing system supposedly needed to be replaced. Combined with the written “compressor is shot” diagnosis that was subsequently contradicted by an independent technician who observed the compressor functioning, this seriously undermined my confidence in the diagnosis and replacement recommendation. There is also a serious wiring issue. Alvin’s own invoice states that their technician bypassed the contactor. After Alvin’s technician left the property, my tenant found cut/disconnected wires lying on the ground next to the condenser and notified me. I have photographs documenting how the wiring was found. I then hired the independent HVAC technician. His written report independently documented a low-voltage wire that was cut, lying on the ground and not connected to the system, along with the electrical/contactor configuration. He advised that the high- and low-voltage electrical issues need to be addressed and repaired before the refrigerant/leak problem can be properly serviced. The AC therefore now requires additional electrical work to restore the condenser to its proper wiring/control configuration. Alvin’s own invoice documents that their technician bypassed the contactor, my tenant found the cut/disconnected wires immediately after the technician left, and the subsequent HVAC technician documented that condition during his inspection. I formally disputed these charges and provided Alvin’s with photographs, communications, invoices and independent findings. Instead of addressing the substance of what I documented, I received repeated payment demands and threats of collection and a lien against my property. Based on my experience, I would not hire Alvin’s again. Get a second opinion before authorizing expensive work or replacing equipment based on their diagnosis. Ask for objective evidence supporting the diagnosis, and make sure every diagnostic and service charge is disclosed in writing before work begins.
Alvin’s plumbing was great. They were responsive, diagnosed the issue quickly and got us up and running.
They are awesome
The response time was very good,and the job was completed fast.
Matthew G. and his apprentice did great work at my new condo! Very personable and down to earth. 10/10 experience
Great Work done Quickly Friendly courteous, on time Highly recommended
They responded right away and came when it was convenient for me. Mathew was very professional and explained what he was going to do and answered all my questions. He was quick and the price I felt was very reasonable. Would definitely call them again.
Made an appointment 3 days out over the phone, they said between 7-10am and I texted all my information to the number they texted me at and never heard back. Also no confirmation of the appointment was sent. By 9:50 on Friday I called and the person on the other line didn’t know who I was and said the owner must have handled it. In the end I canceled the appointment as II took time off of work to be there and couldn’t afford to take anymore time. I communicated with them via text and they said my appointment was from 9-12 and that they were still in the window.
Eric, et al, was incredible. They arrived on time, didn't lollygag and got the job done. Don't balk at the estimate because every cent paid was well worth it. Alvins is now on our preferred list for plumbers.
I had a leak that was misdiagnosed from a different area and I also had a second issue with two leaks the prices were but also the knowledge and attention to detail was impeccable and they fixed it right on the spot compared to other companies and they were very prompt will definitely use again.
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Alvins plumbing and heating llc★ 4.6
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