Buyers Beware I spoke with Sara and agreed on a price to demo, waterproof, and rebuild a small balcony. After starting the demo, they told me the plywood underneath was wet and insisted it needed to be replaced. They demanded an additional $1,800, which was more than 50 percent higher than the total price we had originally agreed to. My options were to either pay the inflated amount or leave my property exposed to rain and potential damage right before the holiday break. I tried to work out a reasonable price, especially since my licensed roofer later replaced the plywood for only $500. Instead of cooperating, they acted out of pettiness, left all of the demo debris in my front yard, and kept the money I had already paid as if the demo and trash removal were complete. This was an unprofessional and stressful experience. I would strongly recommend approaching this company with caution.
American Icon Inc
- 3 hires
- Based in Los Angeles, CA
- 8 years in business
- 2 employees
- Background checked
- License verified
About American Icon Inc
We specialize in remodeling and new construction — delivering professional service, modern designs, and unbeatable quality at reasonable prices. Our team uses the latest trends and techniques to bring your vision to life, with a long list of happy, satisfied customers to prove it. Let us make your dream home a reality — on time, on budget, and beyond expectations!
Reviews
Sara and her team did an excellent job with our building’s multi-family laundry room flooring, which involved removing linoleum and installing porcelain mosaic penny tile. Our Building Engineer and I met with a few other contractors and knew we wanted to work with Sara immediately. Her team was professional, responsive, and patient with our property manager and Homeowners Association’s requirements. Demolition was clean, the project was completed on time, and within our budget. The new tile flooring was installed with great detail and care. Sara is direct, transparent, and trustworthy, which I appreciate very much. I would wholeheartedly recommend American Icon Builders.
I'd recommend Sara and team strongly for any project within their scope. We worked with them on a tile remodel of a kitchen, laundry room and bathroom. After receiving multiple quotes, they seemed competent, fairly priced and professional. After meeting with them for an estimate, they were proactive about design advice and even provided options for tiles that might fit our aesthetic well - but were not pushy and also met our price range. We ended up going with pre-purchased tiles which they arrived promptly to pick up and then started the installation. The install was delayed a day but we weren't in a rush so that was no issue on our end - and they generally finished the job on time (+/- a day) and most importantly within the budget and constraints. Sara was available for all questions (there weren't many) throughout the process and also offered to connect me to members of her network (plumber, trim installer) if needed - but again, not pushy about it which was much appreciated. The quality of the work was high, they took care of any odds and ends for the job and I would definitely work with them again. See before and after photos to see the real magic!