Happy with the service provided. RB is professional and also explains what work needs to be and why.
American Plumbing and Drain
- 263 hires
- Based in Charlotte, NC
- 19 years in business
- 2 employees
- Responds in about 5 minutes
- Background checked
About American Plumbing and Drain
Let’s fix it right. With 19 years in business, we’re a small, service‑oriented plumbing company focused exclusively on residential properties. We specialize in installation, repair, and maintenance of plumbing systems, including pipes, fixtures, drain cleaning, camera inspections, water service lines, and water heaters. Whether you need a leak repaired, a drain cleared, a water heater serviced or replaced, you’ll work directly with a skilled two‑person team that cares about your home and your time. If you’re looking for reliable, professional residential plumbing service, contact us to schedule your visit.
Reviews
The technician was very professional and pleasant. He was also very knowledgeable.
RB was exceptional in his assistance. I encountered an unforeseen emergency, and he promptly arrived at my residence within ten minutes, despite the late hour of 10:00 p.m. His demeanor was characterized by exceptional kindness, professionalism, and swiftness. If I ever have any more plumbing issues, RB will be my first call! Thank you so much!!!
Very honest, knowledgeable, experienced, and professional. Replaced a sewage ejector pump system! Message sent, 24 hours later, problem solved. Thank you RB!
★★★★★ I can’t say enough good things about RB with American Plumbing & Drain. From our very first conversation, he was professional, knowledgeable, honest, reliable, and extremely helpful. I needed to replace a sewage ejector pump, and before RB ever came to my home, he took the time to help me make sure I was purchasing the right equipment. I sent him pictures and asked questions about different pumps I was considering. He immediately pointed out when I was looking at a sump pump instead of the sewage pump I actually needed, explained the horsepower he recommended, and helped me identify the correct Zoeller sewage ejector pump. He even advised me that my existing check valve could be reused rather than trying to sell me something I didn’t need. That told me a lot about his honesty and the way he does business. Throughout the entire process, RB stayed in communication with me while I ordered the pump and waited for it to arrive. Once it arrived, we coordinated the appointment, he showed up as promised, and he had the job completed in what seemed like no time. His price was very fair, his workmanship was excellent, and he was extremely clean and respectful of my home. When he finished, he cleaned everything up and left the area looking great. As a real estate broker and owner of Whitner Realty, plumbing is certainly not my area of expertise. I work with homeowners, buyers, sellers, and investors every day, and having reliable professionals I can trust is extremely important. Finding someone like RB is valuable not only to me personally, but also to my business and the clients I serve. RB has earned more than just my future plumbing business. He has earned a place on my professional referral list. I would feel completely comfortable referring him to my clients because the person I recommend reflects on me and my company as well. Based on my experience with RB, I would have no hesitation putting my name behind that referral. Knowledgeable, honest, dependable, fair, responsive, clean, and professional—that was my experience from beginning to end. RB will definitely be my plumber going forward, and I will gladly recommend American Plumbing & Drain to my Whitner Realty clients whenever they need a plumbing professional they can trust. Thank you again, RB. You earned this 5-star review. — Jay Whitner Realty
His pricing is good and service is also good…. Highly recommend him and will consider him for my future projects
RB did a great job. He answered all questions and took time to explain and give suggestions. Much appreciated.
RB was amazing! I reached out to him late at night (roughly 10:30 pm) regarding a leak with my laundry connections. He called me within 15 minutes to assess the problem and came out the next day to make the repair. His professionalism and knowledge were outstanding and will definitely be using him for all future plumbing repairs!
Great experience and great customer service. I would highly recommend!!!
RB did an outstanding job and helped us quickly recover from a failed hot water heater that was leaking and needed to be replaced. The technician was on time, courteous, knowledgeable and gave us a fair estimate for the emergency work we needed. Not only had the unit failed, but it was old enough that several additional tasks were needed for it to be up to code. RB took care of all our needs and we are very thankful for his quick and professional service. Highly recommend this contractor, would definitely call again when we have a need.
I really appreciate the service that was received. He was able to find the problem quickly and schedule a time that was convenient for us. The project was quickly completed within 2 hours. Really thankful he was able to fix our tub.
I had a blocked kitchen sink after Thanksgiving. American Plumbing responded to my post on Nextdoor right away, and the next day they were at my house at the appointed time. The service was courteous and professional and the work was great. The price was reasonable. I highly recommend them!
He came in and was able to point out the initial issue of the first installment and got right to work on fixing the problem. I wanted it to look a certain and he was able to complete it.
Timely and very good service. I really appreciate the service
RB Provided phenomenal services. I will be hiring him again for my next service involving a water heater repair.
RB was everything that you would want in a plumber and an experience off of thumbtack. He’s knowledgeable, professional and personable. 10 out 10 highly recommend!!
RB the technician was professional polite did an excellent job will recommend him to family and friends in needof a Plummer
RB was professional and responsive. He thoroughly assessed and diagnosed my issue and provided excellent advice. He didn’t recommend any unnecessary work. I was very pleased with his service
RB did a great job fixing a loose kitchen faucet at my home. He was very professional, courteous, and efficient throughout the entire process. The work was completed quickly and with care, and he took the time to make sure everything was secure and working properly before leaving. I truly appreciate the excellent service and would highly recommend him to anyone in need of plumbing help.
Neatly done, would definitely recommend if you are installing a water filter.
Services
American Plumbing and Drain★ 5.0
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