I hired this handyman service to complete a few basic tasks: cutting a sink hole in a laminated countertop, installing a banister, and patching a ceiling pipe hole. I clearly explained everything to Paul beforehand, but from the moment they arrived, things went downhill. They showed up without the proper tools and asked to use my personal equipment including my ladder and nail gun (which they couldn’t use because they didn’t bring a battery). Despite having three workers, they worked inefficiently—everyone focused on one job at a time instead of dividing the tasks. What should have been completed quickly dragged on for hours. The countertop was cut unevenly, leaving a visible gap between the two cabinets that should have fit together seamlessly. Around the stove area, the countertop was cut too large, preventing the stove from sliding back into place. I had to re-cut it myself just to make it fit properly. The sink hole they cut had to be redone, and even then, the sink still doesn’t sit flush. The ceiling drywall patch was another issue it’s not flush with the rest of the ceiling. I asked them to layer two sheets of drywall so it would sit evenly, but they refused to do it the correct way. The banister never got installed. They said they didn’t have the right tools. Despite all this, I still paid $150 out of courtesy. One of them was upset about the payment, claiming it was supposed to be $75/hour. For what little they actually accomplished and the fact that I had to redo parts of the job myself that rate was completely unjustified. To make matters worse, I felt taken advantage of because my husband wasn’t home. It felt like they assumed I wouldn’t speak up or know better, which is both insulting and unprofessional. All in all, I’m very disappointed. It was a complete waste of time and money. I would not recommend this company to anyone it would be an embarrassment to refer them, and I wouldn’t want anyone else to go through what I did.
American Standard Home
- 41 hires
- Based in East Meadow, NY
- 27 years in business
- 10 employees
- Background checked
About American Standard Home
Hello, American Standard Home Have Been In Business Since 1999 Our Goal Is To Treat Every Home As Our Own! All Phases Of Construction Done At An Affordable Rate
Reviews
The team did everything I asked, and then some. His esoteric knowledge led to other projects, which I ultimately trust them.
A painless process with the job being finished ahead of schedule. We have already booked future work.,
I usually don’t write reviews. But Paul and Jason definitely caught me of guard. Their work ethic is so strong and they’ve delivered nothing but excellent service. After so many set backs and difficulties with my home projects, these two gave me nothing but a positive experience! Thank you for being accommodating and going above and beyond in all that you do!
Paul was quick to respond and a pleasure to work with. He came out and looked at the job beforehand and gave me a price. I needed a storm door installed. The job was done while I was at work, afterwards he sent me a photo. I was pleased with his professionalism and he was very courteous. I would definitely recommend him.
Paul and his team are great. Very responsive and they ensure that their customers are fully satisfied.
I called Sunday to have 3 Ring Spotlight Cameras installed. Paul got back to me right away and came the next afternoon to do the installation. Paul and his team were very knowledgeable and professional. They suggested other areas of my property where I would have the best view of everything. The install was done quickly and I’m very pleased with my experience. I would recommend them to anyone.
Cool guys installed a fallen gutter. All looks good. Thanks!
Very professional! Would definitely recommend and great price
Great Team. They completed all the work as agreed. Will hire them for my upcoming projects.