Communication with the company was great, and scheduling the appointment was easy. I paid $89 for the service visit, and the technician arrived and identified the issue with my dishwasher in about 15 minutes. Apparently, the drain pump needed to be replaced. However, I was shocked when they quoted me $480 for the repair!!! At that price, I might as well buy a brand-new dishwasher! I understand that labor and parts cost money, but $480 to replace a dishwasher drain pump seems extremely overpriced. Very disappointing, especially after having a good experience with their customer service.
AMZ Appliance Repair
- 214 hires
- 1 similar jobs done nearby
- Based in Buffalo Grove, IL
- 7 years in business
- 5 employees
- Responds in about 30 minutes
- Background checked
About AMZ Appliance Repair
Welcome to AMZ Appliance Repair — a family-owned and operated business proudly serving Buffalo Grove and the surrounding Chicago suburbs. We specialize in fast, reliable repair for all major appliances and brands, including refrigerators, washers, dryers, dishwashers, ranges, and HVAC systems. Our technicians are licensed, insured, and EPA certified, with a commitment to honest, transparent pricing — no surprise fees, no upselling. We're proud to have earned over 1,000 five-star reviews on Google. We also offer service in Spanish and Russian, in addition to English, so we can clearly communicate with more of our neighbors. Reach out anytime — we're happy to answer questions, provide a quote, or get a technician out to you quickly.
Reviews
Outstanding work! I would certainly use this company service in the future.
Did a great job and saved me what I thought would be a ton of money on a new dryer. Thanks!
Bad experience trying to hire them through "thumtack". Payment requested online did not reach contractor. Credit card company contacted to cancel payment. Contractor did not charge tax whereas "thetack" did. Unsatisfactory ex
Came out very quickly to give estimate but took a week to get the repair done without any communication on timing. Works seems to be done well though I am thinking it could have been done for less.
He was super quick and figured out the issue with my washing machine in minutes. It took only minutes to fix.
Great and punctual service! The visit was promptly scheduled. The technician was on time and thorough! We will use this service again!
Needed someone quickly and AMZ was here the next morning. Alex was prepared with the needed parts in his car and was very thorough in completing the needed work. Very pleased with the outcome.
Very good service, they are very knowledgeable, this was the 3rd company I had come to evaluate my stove and finally they figured out the problem.
Quick appointment. Good advice to not fix stove but replaced.
Terrible terrible rude service . Extremely arrogant owner. Don’t hire at any cost . He charged 75$ to just look at the dishwasher for two seconds and no inspection at all. He told me that the part need to be replaced which I already knew. So it’s a total rip off . Hire them only if u want to deal with arrogant poor rip off service .. and the owner Alex is one of the worst arrogant people I have ever dealt with in my Life
Services
AMZ Appliance Repair★ 4.3
Check availability