The problem was not resolved and I have reached out twice and he has not responded or refunded me. No invoice was provided as promised.
AndyDuck Appliance Solutions
- 225 hires
- Based in Bethesda, MD
- 22 years in business
- 10 employees
- Responds in about 5 minutes
- Background checked
About AndyDuck Appliance Solutions
Andy Duck is a local family-owned company with over 10 years of experience in home appliance repair. We operate in three districts and over 60 locations, with our main base situated in Bethesda. Specializing in the repair of various brands and models, including refrigerators, ovens, dryers, cooktops, and washing machines, our professional specialists boast over 20 years of expertise in the field. Understanding the inconveniences caused by appliance breakdowns, our AndyDuck Repair service is ready to promptly address repairs of any complexity at reasonable prices. We swiftly diagnose, repair, and ensure the proper functioning of equipment, minimizing your hassles. What sets us apart: 1. Speed: We take pride in our efficiency. A call to us ensures a 90% completion rate of repairs; our professionals will arrive within an hour to resolve any home appliance issues. 2. Quality: We strive for high-quality service. Our specialists quickly diagnose problems, repair equipment, and verify its operation, minimizing your concerns. 3. Professionalism: Recognizing the troubles caused by appliance malfunctions, our AndyDuck service is prepared to promptly handle repairs of any complexity at reasonable prices. If you're experiencing issues with your home appliances, submit a request, and we'll contact you within 10 minutes to provide consultation on all matters. Don't waste time – let's solve your problems together!
Reviews
Very pleased with the work provided by this pro. Issue was diagnosed quickly and fixed after we agreed on a price. Pro said this was an issue he had seen numerous times.
He is very responsive and answered all of my questions. He found what was wrong with my dishwasher and repaired it quickly.
Scammers with great ratings! They took $1400 for a HVAC job and didn't complete it. I was told I would be refunded multiple times, but it has been lies after lies for weeks (sick family member, death in the family, extraneous bank issues, etc.). Thumbtack is now doing an internal review, I'm also reaching out to the better business bureau this week, and I will take the surveillance footage of Andrey and text messages from Martin (see attached pictures) to my upcoming appointment to learn my options for moving forward. Why is AndyDuck Appliance Solutions stealing money from people in the DMV area? Please be extra cautious dealing with these guys- check IDs and be very careful when paying for work, even if you have worked with them before. They did great work at my place in the past, but present day- they are not trustworthy at all.
Easy to communicate and they found solutions when things don’t go as planned.
The technician was skilled and knowledgeable in the particular type of washing machine I needed repaired. He was able to promptly and professionally complete a challenging part change and took the time to perform checks to ensure properly functionality once complete. I would seek this company and technician out again and recommend them to others.
Absolutely amazing service. I submitted a repair request at 9 PM because my refrigerator stopped working, and by 10 AM the next day it was already fixed. I honestly couldn’t believe how fast and professional they were. Highly recommend!
100% positive experience. On time, professional, and knowledgeable. Would definitely go to next time needs arise.
Our technician Andy was excellent and had a can do attitude. We tried 4 other companies for a 2-month period and they wouldn't fix our washer with a new control board because the dryer sits on top and they demanded we move the dryer down before they would look at it. The GE technician straight told us to just buy a new washer, that it was too much work and couldn't be fixed. The insurance company's technician determined it wasn't wotj fixing it. Andy found the issue right away and a figured how to install the new control board without even moving the dryer, he laid on the floor and got to work. Soon, he diligently removed the cover, accessed the damaged part and installed the new one, reset the system and voila! Within an hour our our 2-year-old broken down washer was up and running again. Thank you Andy!
The technician came out and did a fantastic job in diagnosing and maintenance needed to get our washer running properly again.
Services
AndyDuck Appliance Solutions★ 4.6
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