We hired Apex through thumbtack. They charged me over $600. They came out, diagnosed the problem, and gave me a three-month warranty for labor and parts. The problem remains unsolved. It is in fact worse. The freezer makes items too cold (even with a low freezer setting), and the fridge does not cool so food is spoiling. I called him to follow up. There is a warranty after all, and he said he does not know who I am. I tried to call the company and there is no voicemail set up. I hope they will try to fix this issue. The repairman was Rashad Husseinli.
Apex Appliance Group LLC
- 114 hires
- Based in Brooklyn, NY
- 6 years in business
- 1 employee
- Background checked
About Apex Appliance Group LLC
Hi, I’m Rashad with Apex Appliance Group LLC. I provide professional appliance repair and maintenance, and I work around your schedule to diagnose and fix the issue as quickly as possible. To help me come prepared, please *********************************************************** so I can bring any parts that might be needed. My diagnostic fee is $50. If you decide to move forward with the repair, that fee is fully applied toward the labor cost. As an owner-operated business with several years of experience, you’ll work directly with me from start to finish. *************************, and I’ll respond as soon as I can. I look forward to helping you get your appliance working again.
Reviews
Very good service and a very good job. Replaced the door gasket on our LG washer and everything works great. Highly recommend!
Rashad was very knowledgeable about the refrigerator. He explained what he was doing and after he was finished he made sure to test the appliance before leaving. Thanks for teaching us the importance of changing the water filter every 6 months! The fridge is working very well now.
I felt the work was done very well and Rashad kept in touch with me regarding appointments. My only reservation was that I did not receive an estimate from him beforehand and just handed a bill after work was completed. I paid in full and the dryer is working well. I would call him again for any repairs.
After $450 I’m I’m now having the same condition that I originally called for to have repaired on my Samsung washing machine.
My ice maker on my Samsung fridge died. The fridge is out of warrenty. Posted here on Saturday and received a message within minutes. He came Sunday morning. Figured out what was needed, ordered the part and it was fixed by Thursday morning. The price was cheaper than what Samsung would have charged. Quicker as well. And he was so neat. Thank you
Even though he wasn't able to complete the job because the oven is truly bad. He was informative and professional.
Quick, reliable service. My oven is working without a hitch now! Highly recommend!
They were able to diagnose a very strange problem with my oven! I doubt most services could have done this. Great to work with them.
The rubber seal around the washer was moldy so I decided to replace it. Rashad responded right away to my request and was able to get the part and replace it the next day! The price was right and the timing was perfect. He made sure the machine was functioning before he left. I would definitely use him again.
The technician (rashad +1 (707) 953-8280) was using video call and talking to someone else on the phone while trying to diagnose my dishwasher problem. After repairing the dishwasher drain pump, my kitchen faucet water pressure suddenly became low and he told me that the faucet was old and broken. It was not the faucet problem. He told me he is not responsible for this. This guy is so clueless and unprofessional, I hired him for one job and now I have to hire someone else to fix his mistake. If I could give 0 stars I would, STAY AWAY!!!
Showed up on time. Went right to work on the problem . Followed up to see if all was OK after fixed.
Rashad responded promptly to our request and was at our home same day. He effectively and quickly fixed our problem. Highly recommend, will definitely use for future repairs.
Services
Apex Appliance Group LLC★ 4.6
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