I have had them come twice and my washing machine is still broken. I want a refund!!!
Appliance and Repair Solution of Atlanta, LLC
- 3,362 hires
- 16 similar jobs done nearby
- Based in Lawrenceville, GA
- 12 years in business
- 4 employees
- Background checked
About Appliance and Repair Solution of Atlanta, LLC
With 12 years in business, we’re committed to giving you reliable appliance repair and installation at a fair price. Our team of 4 technicians focuses on what matters most: professional workmanship, honest communication, and respectful customer care. Whether you need appliance repair or maintenance, dishwasher installation, or garbage disposal repair, we work efficiently to get your home running smoothly again. Even if Thumbtack shows we’re booked, please reach out—we’re often still able to fit you in and would be happy to help.
Reviews
Very disappointed. After explaining the project very clearly, they sent out a technician who took one look and said they don’t do that kind of work. He would not leave until I paid the $75 service fee, even though he did not even go near the equipment, and they had been given all of the details of the project in advance. I reached out to the company to try to resolve the issue and received no response or explanation.
Alex is a VERY DISHONEST service man only out for a quick buck! They will give you a fake diagnosis instead of telling you the truth that they don’t know what’s wrong OR they can’t fix the problem. Alex literally broke our commercial cooler. The compressor was working when he arrived, he added Freon for $325 and the compressor broke down. He lied about told so many lie and their were soo many discrepancies from the moment he arrived to the moment he broke our cooler. We were out of business for days because I this company. He didn’t even stick around to see if the cooler would go down after he put the Freon in. $325 1 can of freon $70 fixed a fan that also stopped working right after $25 for a Freon installer No resolve !!! They did send us back half our money after I almost cried because I just couldn’t afford to lose that kind of money!!’
Came very fast to install microwave for 150usd. I was shocked at the price. However it was done fast.
Quick response, came early and finished with quality. Would use again
The fix that the technician did did not solve the issue
I am distraught and in deep regret that I even considered this company. Not only did they try to bait and switch me, the technician disconnected my kitchen sink plumbing after he installed the dishwasher, which in turn led to a flooding with extensive water damage to my property. Furthermore, he was condescending and snappy. Is this because I called you out when I caught you in a blatant lie? Or is it because I kindly asked you not to take my brand new dishwasher installation kit with you? Is this the 'thank you' I get for supporting a small local business?
Great service. The tech came today earlier and was able to quickly assess the installation (we have an older house and a new appliance) and was able to get it complete within 2 hours.
Andrew was so pleasant on arrival and went straight to work; within minutes he knew was able to determine the problem and remediate it.
Showed up on time and got the job done!
I received the most outstanding customer and repair service from technician Dmitry. He went out of his way to be thorough and make every effort to properly diagnose and repair my dishwasher instead of the replacement that another company recommended. This save me a lot of money. He is very knowledgeable and explained every step of his repair work process. Dmitry even followed up afterwards to ensure that it was still working properly. I personally recommend this company to anybody looking for competent appliance repair without standing service at a great price value!
They broke a piece of my dryer and didn’t mention it. I found it while wiping my dryer off. Also put scratches on my freshly painted wall when pulling dryer out.
No diagnosis walked in looked at refrigerator didn’t even put the back panel back on correctly then gave me a price of $1000 to fix it !! Total rip off !!
The gentleman spoke broken English but we were able to communicate with each other, it took a min. He spoke very clearly when we talked money. He was very professional and they came right out the same day
Best experience with a repairman! After my inquiry on thumbtack, it took about 10mins for them to call me (no other experts called). They were able to send a tech out in 2hours and he repaired my dryer ductwork and installed the dryer in about 30mins. I was amazed by how fast the service was and the repair looked great! Will use again!
Washer and dryer were set up very well. A diagnostic was run as well to ensure both appliances work. Keep up the good work.
He did a great job, was very polite and professional. I would definitely recommend this company.
The 2 gentlemen were very nice and thorough with their work. Definitely recommend them and will use their services again.
Good work.