Armour shield home maintenance LLC

Thumbtack customerOct 2026

I called Armor Shield Home Maintenance LLC about a water leak at my chimney that could have caused serious damage. They repaired it, and while examining the roof they pointed out my gutters needed replacing too, so I gave them that job as well. They were very accommodating throughout, and everything was completed within 10 days.

Thumbtack customerOct 2026

Armour Shield Home Maintenance LLC completed an emergency roof repair, interior drywall repair, full gutter replacement, and fascia replacement on my recently purchased 99 year old home as a bundled price, including various minor roof repairs (shingles damage, boot damage, etc.) to bring my roofing and drainage systems up to par. they also installed gutter guards for me, which was important because I have 7 trees around the perimeter of the house. They were responsive, and although we had material shortage schedule slips, they communicated those issues clearly and were punctual to their stated arrival and completion times.

Melvin A.Oct 2026

Was able to do bid with my convenience and very punctual big plus in my world. Job done in five days quality of work was fantastic…

Thumbtack customerAug 2026

The call began cordially and remained professional during the initial discussion and while I shared photos of the work. The contractor then began explaining his costs, stating that he had approximately $162 invested, or an amount to that effect, just from receiving/responding to the job inquiry through Thumbtack. He also mentioned that everyone has a budget and asked what I was looking to spend. When I provided the amount I had in mind—based on his request for my budget—his tone and approach noticeably changed. He began emphasizing his operating costs, including manpower, mileage, travel back and forth, and other expenses, and stated that there was no way he would perform the work for that amount. At no point did I insist that he complete the work within my suggested budget. I was simply answering the question he asked regarding what I expected to spend. There is always room for negotiation, and the amount I provided was not a firm cap; I was flexible depending on the scope of work and a reasonable explanation of the costs involved. Unfortunately, rather than attempting to negotiate, provide a counteroffer, adjust the scope of work, or explain what could reasonably be accomplished within or near my proposed budget, I felt I was being judged or condemned simply for the amount I suggested. The noticeable change in attitude following my response made the conversation unnecessarily uncomfortable. At that point, I felt ending the phone call was warranted. My concern is not that the contractor declined to perform the work at my suggested price. He is entitled to determine what his time and services are worth. My concern is how the conversation changed after I answered a budget question that he specifically asked. A straightforward counteroffer or professional explanation that my estimate was too low would have been completely understandable.