They responded right away. And their technician was very courteous and professional and efficient. The price was great! And I would definitely hire them again.
Atlas Mechanical HVAC & Appliance Repair
- 439 hires
- Based in Leander, TX
- 3 years in business
- 2 employees
- Background checked
About Atlas Mechanical HVAC & Appliance Repair
MEET CHEYENNE ! The owner and creator of Atlas Mechanical. Cheyenne has been doing appliances for all of his work career ! He’s trustworthy, friendly and a hard worker ! He’s engaged & has a loving son named Atlas who the company is named after .He is great father who does everything to make sure his son is taken care of . Cheyennes works on everything from your Hvac system, garbage disposal, dishwasher, fridge/freezer, washer/dryer, oven/range, cook top, ice maker, hot water heater, also commercial repairs as well as restaurant repairs. Now offering garage door repairs and replacement. Contact us today to schedule an appointment, you’ll be glad you did !
Reviews
Dishonest with very little integrity. I was a repeat customer who became a "Never Again" customer. Cheyenne replaced my water heater and instead of removing the old one he just left it up there as you can see in the photo. In addition, I had asked him to replace the connections but they were not present at the pickup for Lowes so he just replaced the water heater with the old connections. Instead of telling me about this and delaying the install, he just said that I didn't order them and did the install anyways. You should know that this contractor asbolutely cuts corners so you need to watch him if you hire him. I would have delayed the install until he got the right parts but because that would have effected his schedule he just did the install and didn't tell me. I found out a few days later when Lowes started emailing me about picking up the water hoses. I included the photo of the old water heater left in my attic to illustrate this point. He left the tank in the attic and said it was a mistake. Of course I was annoyed because he knew that it would be unlikely for me to catch this as it is a rental property for me. I asked him to remove it and he kept coming up with "emergency appointments" that he had to do first. I gave him multiple opportunities to make this right but still, he failed to treat them as opportunities and instead called me with last minute excuses. I really did not want to write this review but he gave me no chance. I will also be reaching out to Thumbtack personally to let them know about my experience. I will say that this was the most agregious encounter with a contractor I've ever had. He knew I would not be going up there so he just left it up there on purpose. He said it was a mistake but you have to actively leave a big tank like that on purpose. There's no way that evades your sight. I'm dissapointed that Thumbtack allows him to advertise on their site but now that you know, be sure to monitor his work if you move forward with him and verify by asking him to send you texts with pictures of new equipment before he does installs. Lastly, his wife, Neely called who is not very pleasant to say the least to pressure me not to leave this review. I did give her an opportunity to provide me with a credit so I may hire another company to do the work. Still, they declined. They declined every opportunity to make this situation right. They would not complete the job and they would not provide me with a credit for the work missed. Please remember this when hiring him. You will notice that he never misses an appointment where an invoice is going to collected but should you need a reservice or in my case request an original service to be completed, he will come up with every excuse not to complete the job. I would have any job that he done inspected by someone else independently. It's more than likely that if he did the job, shortcuts were taken. I will say that he is very reasonable so if you have the time to monitor his work and hover over him to make sure he doesn't cut corners then I would hire him. That being said, most of us don't find out until later when someone else inspects the work.
Fast, honest, and effective! My AC stopped cooling during the Texas summer heat, and this team came to the rescue. While other companies couldn't get a tech out until later or the next day, these guys arrived quickly. The technician, Chris, diagnosed the issue, replaced some electronic components and a blower motor, and had the cold air flowing again in no time. I highly appreciate their quick, competent service and fair pricing. I will definitely use them again and highly recommend them!
I hired him for fixing my outside Lennox HVAC unit. He helped me fix the unit the same day. He was super responsive to all the texts as well as quick with the work.
It was quick and easy to schedule our visit. The team was on time, fixed the issue quickly, and has been so helpful throughout the process. As a business, we desperately needed our AC fixed fast, and Atlas Mechanical went above and beyond to help us
Was very helpful and efficient! Also helped me solve another problem and was fast to get it done!
Atlas did a great job replacing or hvac coil and fan.
Cheyenne did a great job. Super quick response time and was able to get scheduled right away. He quickly found the resolution to our dryer issue and had it working great in no time. Highly recommend!
Responded fast. Fixed the issue right away on our ice maker and let us know of a future problem. Told him when that time comes I’ll have him back out to fix.
Cheyenne was great. Installed a gas dryer, checked for leaks, and was very knowledgeable regarding the installation and use. Thanks!
I sure enjoyed you coming out on time to give me a estimated and getting it all done in a time that works you gave me a great price for both I will be using you again by the way do you do steam cleaning because I have 2 rooms need done
Fantastic experience with Atlas...technician came out to fix 3 different issues in my house, 2 appliance problems and AC not blowing as cold as it should, and he was excellent. Same day response and he had all 3 of my issues resolved very quickly. Very satisfied customer!
I had a great experience with Atlas. They actually had a guy in the area when I submitted my request and they were at my house in 15 minutes. I have a recurring issue with my ac so I know what it costs to fix and these guys were cheaper than anyone else who has come out. They also gave me some advice on how to prevent the problem from happening. I got the guys card and will be using them for all future ac needs from now on.
Great experience overall! The technician arrived on time and was very professional. While the issue wasn’t fully resolved on the first visit, they were more than willing to come back and make sure everything was fixed properly. I really appreciate the dedication and clear communication. My AC is now running perfectly, and I’d definitely recommend this service!
Second time using Atlas, and very satisfied. Thanks guys!
Checked out heat pump GE Washer Dryer and cleaned the fridge. Excellent work. Fair price.
The Atlas team were top notch they were responsive and were able to jump start my new system offering along their expertise which was well appreciated. I would highly recommend them to anyone needing AC work very fair pricing and excellent service. I will be recommending them to our neighborhood association !
Great response time, kept us updated on arrival time. Quickly assessed the problem with our dryer and completed the work. We will definitely call Atlas again. Excellent service!
Immediate response and worked tirelessly on an old washing machine. They had order parts twice and were very affordable. Will definitely use again.
I had an issue with my dryer that was fixed initially, but the problem resurfaced. The technician promptly returned, resolved the issue, and didn’t charge me anything extra. Great service, excellent communication, and a true professional. Highly recommend!
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Atlas Mechanical HVAC & Appliance Repair★ 4.8
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