I called to request quotes for a rodents inspection. I understand there are some basic questions needed in the beginning, but before I even decide whether to work with the company, asking privacy-related questions like whether I’m the owner or renter feels unnecessary at that stage. I explained I only needed the pricing first, but the agent was impatient and ended the call. It was unprofessional and disappointing. The company should focus on providing initial quotes before requiring personal details.
Attic Cat - Rodet Exclusion Company
- 68 hires
- Based in Berkeley, CA
- 9 years in business
- 30 employees
- Background checked
About Attic Cat - Rodet Exclusion Company
Family-owned and operated since 2017, Alley Cat Rodent Exclusion provides comprehensive rodent control and exclusion services across the Bay Area, backed by an industry-leading 3-year warranty. Our team of professionally trained, rodent exclusion experts has serviced over 10,000 homes, delivering exceptional customer service with a meticulous attention to detail. We specialize in eco-friendly, non-toxic rodent treatments, sealing entry points with advanced materials for lasting protection. Our customized rodent cleanup, sanitation, decontamination, and preventive strategies ensure effective, long-term results. Contact Alley Cat Rodent Exclusion today for a Free Estimate and experience superior, sustainable rodent control solutions.
Reviews
The name of the business does not match the name of the business listed on thumbtack “Attic Cat” vs “Alley Cat”. Also rodent is spelled “Rodet”. When I called to confirm my appointment they did not have my record and then proceeded to give me the addresses of their appointments that day - which felt unsettling. I think this place may not be a real business.
Didn't get work done by them. But Lee is very knowledgeable and gave detailed info on what to get done attic vs crawl space vs wall insulation. Even suggested using an attic fan to help with the heat wave. Would keep them in mind for future work.
They came as scheduled and conducted Inspection thoroughly, then proposed solutions that make sense. Work was done efficiently. I would recommend them for their professionalism and punctuality.
good communication, efficient, and cost competitive. would recommend.
Very responsible company
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We hired Attic Cat for rat proofing the whole house and complete insulation replacement for the attic. The estimator Shawn was great to work with, and followed up with us throughout the project. It's a family business focused on customer satisfaction and I would highly recommend them.
Very professional and committed to quality!
I was debating whether to go with big brand such as terminix for my rodent proofing needs but I am happy I went with Attic Cat. They are more personable and happy to be flexible to your unique needs. Thanks Attic Cat!
The folks from Attic Cat did a very thorough job with rodentproofing our 100-year-old home and installing a vapor barrier in the crawlspace. The technician was friendly and explained to me all the work they were doing and why. They've followed up on trap checks and I have full faith that they'll keep to their warranty if any rodents return. We had friends who were skeptical that one could rodent proof a house in our area where mice and rats are very common year-round, but so far the work has been very effective as far as we can tell!
Very responsive and diligent. José and his crew arrived on time, did a thorough job, explained clearly what they did, and cleaned up completely. Highly recommended.
Estoy muy contenta con los servicios proporcionados por Attic Cat. Mi ingles no es muy bueno sin embargo necesitaba de los servicios, Niv vino a mi casa y tuvo la delicadeza de llegar con José un empleado que habla español y explicarme en detalle en que consistia el trabajo y el estimado del mismo. Estoy muy agradecida con los servicios realizados en mi basement me dejaron todo limpio, son muy minuciosos , sellaron las posibles entradas de los ratones y ratas tanto por dentro como por afuera de la casa, se llevaron las maderas y cartones, fumigaron y por precaución pusieron un par de trampas para verificar que todo está "perfecto". Vendrán a verificar la próxima semana para ver "si no hay actividad" . Gracias a José y Adali hicieron un gran trabajo!!! Son amigables y te transmiten la confianza que todo está bajo control. Gracias Attic Cat por tener empleados calificados para el trabajo. I am very happy with the services provided by Attic Cat. My English is not very good but I really needed the service. Niv came to my house and had the grace to come up with José, an employee who speaks Spanish and explained the process and the estimated cost in detail. I am very grateful for the service performed in my basement, they left everything clean, they are very thorough. They sealed possible inputs of mice and rats both inside and outside the house. The dumped wood and cardboard, they sprayed and when they were sure, they put a couple of traps to verify that everything is ok and clean of rodents. They will come to check next week to see if there is "no activity". Big thanks to Joseph and Adali who did great jobs!!! They were friendly and they were confident that everything was under control. Thanks Attic Cat for having quality employees for this type of work. P.S Sorry with my English :)
Easy to schedule, seemed to do a good job. Will update my review depending on whether the rats come back, and if so, how Attic Cat handles it! That seems to be the differentiation between companies I've used in the past for rats.
We had a problem with rats in our attic and crawl spaces. Attic Cat did an amazing job. They were professional, courteous, hardworking and excellent overall. I would definitely use them again and recommend them highly. Thank you Niv and Ron and the whole crew!!
Everyone associated with this company is fantastic! Niv the owner who does the initial visit and estimate, Ron the site manager and worker, the two additional on-site workers, as well as Karen in the office! Incredibly professional company, always on time, always doing what is best for the client and always checking to make sure everything is to the client's satisfaction! Did all their work quickly and efficiently, and left my house spotless!