I am Very Pleased with the Performance and Service provided by Alex from AVP. He was every bit of Professionalism and Transparency during his visit for Service. He was very thorough when explaining the importance of Cleaning and Instructions on how to Properly Operate and Manage my Electrolux Machine. I Appreciate his Work and Service provided by him. I would not hesitate to Recommend this Technician to anyone who may need Assistance from AVP. Thank you Alex for your Professional and Technical Expertise while extending your Service to me.
AVP Appliance
- 299 hires
- 94 similar jobs done nearby
- Based in Phoenix, AZ
- 4 years in business
- 5 employees
- Responds in about 1 hour
- Background checked
About AVP Appliance
At AVP Appliance, our mission is to provide homeowners in the Phoenix area with a reliable, stress-free solution for all their appliance repair needs. We've built our business on three core principles: 1. Professional Expertise: While our profile may be new to Thumbtack, we are an established team of professionals with years of hands-on experience. We service all major appliance brands and are dedicated to fixing your appliance correctly the first time. 2. Absolute Transparency & Fair Pricing: You deserve to know what you're paying for. We provide a clear, upfront quote for you to approve before any work begins. Our business philosophy is simple: we build long-term relationships with our clients by providing exceptional service at a fair price, rather than maximizing profit on a single job. The service call fee is always waived with any completed repair. No hidden fees, ever. 3. Customer-Focused Service: Your satisfaction is our top priority. From the initial call to the completed repair, you can expect prompt communication, respect for your home, and a commitment to getting your household back to normal as quickly as possible. We are proud of our 5-star track record.
Reviews
They were unable to fix my dryer. They tried twice and did not repair it. I am out $65 for the diagnostic fee and still do not have a dryer that works.
They were the first to respond, showed up on time, analysed the problem thoroughly and achieved a solution. Alex, the technician who worked on my issue was excellent.
Our experience with AVP was great! Over the weekend our freezer had issues cooling. AVP was able to get us on their schedule within 24 hours on a Monday after reaching out on a Sunday. Friendly and clear communication. Our technician, Alex, determined our refrigerant was low and let us know when our fridge last had its compressor replaced. Thanks for the timely response and great value!
Alex was my technician. Highly knowledgeable, professional, and very honest. I can't say enough good things about Alex; I hope the company realizes how good he makes their company look.
Alex from AVP is amazing. He came the same day, several times, to resolve a tricky and persistent issue. The work was great. It amazed me that he proactively scheduled an extra visit to check on the prior repair after a day to make sure it worked as expected.
My service man was very delightful, very professional and very tentative and figured out right away with the issue was. For the cost of fixing and having him come out, it was well worth it.
Great honest company. Would absolutely hire them again
Everything went well. The repair was done professionally The tech. knew exactly what he was doing, was courteous, and cleaned up the working area before he left the house.
My favorite part was that I had purchased the parts on my own in advance. While Alex was here he showed me why the parts I bought weren't good and I should return them. He didn't try to sell me his parts...he rebuilt the OEM parts in my washing machine and they work perfectly. There was no upcharge and my invoice matched the original quote I got. This is our go to from this day forward.
Services
AVP Appliance★ 5.0
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