I will upload pictures of conversations and pictures of the final product so that you know this is not a lie review. The consultant they sent to my house was Tom. He was very charming and made everything seem like it was going to work out great and they did do an ok job I mean the bathroom looks better than my old bathroom but it's just not a great job. The final product is definitely is subpar and the sink p-trap came with an accordion attachment. I asked them to replace it. They said they would no problem. They added pvc pipe to the sink but they left the accordion p-trap which I believe is now growing bacteria because it's starting to smell. I'm going to have to replace it myself even though the company Said the job comes with a 1-year warranty but I can't get anybody to answer me. The vanity itself was not what I originally asked for at all. I was told by tom, the owner said I would get a $250 gift card from Amazon if I stayed with the vanity they wrongly ordered. I agreed to that deal because I was going to buy my own vanity And change it out myself. I have called Tom and Azores nothing. Needless to say, the gift card never came, which is really why I decided to write this negative review. I was going to leave it alone but I think people should really know what they're dealing with here because I was lied to. There were hidden things that I could not understand like an extra leak in my kitchen that they offered to fix. I asked if I could purchase the materials to fix it myself so I just had the extra cost of labor. Tom said no problem when it came time to giving me a list of the products I needed to buy. I was never given one and given the runaround. And then finally they supposedly went to home Depot and bought it themselves and at the end of the job, the supposed leak fix materials costed $400 at home Depot is what I was told The only receipt I was provided was the one the company made I was never shown what it actually cost from home Depot. My parents paid for the job and they paid the extra was $800 $400 for materials and $400 for labor simply because they didn't want to deal with the headache. I didn't argue with them because I didn't want to give them a headache, but I found that extremely shady I mean why even tell me I could buy my own materials if they weren't going to allow it. Here are the pictures of the finished product and the pictures of the conversation my girlfriend was told we could buy the leak fix products ourselves. Also when asked which way the floor tile was to be laid. My girlfriend asked for their opinion. They said they didn't know so she told them to lay lay the tile a certain way they left without confirming the title looked correct. After they left she noticed the tile was not looking good the way she originally said. Upon contacting them to come back and take it up she was told to leave it and they will demolish it on on Monday when they got back and we would just have to pay for two more boxes of materials. My girlfriend did not agree with that so she took it upon herself to take up the tiles wash off the grout to make sure we didn't have to buy two more boxes of tiles I was at work or I would have. This company is really lacking in professionalism and communication between their workers and their foreman. Almost forgot Tom the foreman said that he was going to come install the shelves he ordered and have a drink with me to toast the finished bathroom. Maybe he didn't come back because he knew that the finished product was subpar. It was finished in the beginning of August they started in June. Told me that it would be one week till finished. I couldn't shower for 2 weeks after they received the first check production really started to slow. They only came on time the first day and they're the ones who chose what time they would come in the morning. If you have attention to detail, this is not the company for you. Make sure you get everything in writing everything they will lie.
Azores Kitchen & Bath Remodeling
- 183 hires
- Based in Frisco, TX
- 7 years in business
- 7 employees
- Responds in about 2 hours
- Background checked
About Azores Kitchen & Bath Remodeling
At Azores Kitchen & Bath Remodeling, we combine premium craftsmanship, innovative design, and personalized service to create kitchens and bathrooms that perfectly suit your style. Our experienced team manages every detail, ensuring quality, transparency, and a smooth experience from start to finish. With Azores, you’re choosing reliability, creativity, and a space you’ll love for years to come. We guarantee our work, we treat your home like it's our own, and offer a high-quality service at a great price! Founded on a passion for craftsmanship and a commitment to quality, Azores Remodeling began with a simple goal: to help clients create homes they love. Since our establishment, we have grown into a trusted name in home remodeling, known for our dedication to detail, creativity, and client-focused service. From kitchens and bathrooms to complete home builds, our team brings decades of experience to every project, ensuring that each space we work on reflects both quality and character. From kitchen makeovers to whole-home construction, Azores Remodeling brings your vision to life with quality and attention to detail. Let’s create a space you’ll love. We're licensed, bonded, and insured. We would be honored to help bring your home project to life! Services Offered: - Bathroom remodel - Home remodeling - Kitchen remodel - Room remodel - Patio remodel or addition - Masonry construction services
Reviews
Unfortunately, I cannot recommend Azores based on our experience. We hired them in January 2026 for a major primary bathroom remodel and ultimately had approximately $17,000 invested in the project. The shower floor had to be redone multiple times because of issues with the tile installation, slope, and drainage. Within weeks, we began noticing grout that stayed wet and eventually realized we had a water issue. We reported our concerns in March, but the problem was not resolved. By June, water had made its way into our primary bedroom, underneath the flooring and a custom cabinet. After paying to have the cabinet removed, we discovered water had been leaking into the wall. Correcting the problem became a major undertaking that involved opening the wall, plumbing repairs, removing the shower door, and tearing out the shower pan and portions of the tile. What has been equally frustrating is the communication. We experienced missed appointments, long periods without updates, and workers who told us our repairs were being worked in between other jobs. There are still workmanship issues that have not been corrected, and the job is still incomplete. They were even supposed to show up yesterday (9/13/2026) to try to finish the holes remaining in the grout but did not show up or let us know. This was an expensive remodel that we were incredibly excited about, and instead it has caused months of stress, additional expenses, water damage, and repeated repairs. I wish we had chosen a different contractor.
Mark was especially fantastic helping us pick out and coordinate the tiles for our bathroom. Mark and Ben both accompanied us for the cabinets and countertop appointments. This hands on service was invaluable overall.
Ben and team did an excellent job removing popcorn ceilings from all rooms in the house. The finished ceilings look very nice after all of their work refinishing, texturing, and painting the ceilings. The finish carpenters also did a great job repairing a wall that needed studs and a beam replaced. Ben was easy to work with and contact. Ben delivered the cost estimates in a very timely manner. He kept the project moving to finish in a reasonable time. I would use Azores Remodeling again on any future renovations.
Met with Ben a week ago to discuss a hallway project. He committed to sending an estimate and never did. I followed up multiple times with both him and the office and received zero response. If the project was not a fit, a simple call or email would have been the professional thing to do. Instead my time was wasted and I was completely ghosted and left unread. Would not recommend.
Azoles did an awesome job from start to finish. Book them you will not be disappointed. Working with Daniel was great. He made sure folks were on top of things and the project was completed to satisfaction.
We remodeled 3 bathrooms with Azores in winter of 2026 and they have exceeded our expectations. From the start, they were very professional in taking the project and driving to success with 3 beautiful bathrooms freshly rebuilt. The Project Manager Ben was very professional, helpful in picking materials, responsive and solved any issues we run into. He lead the construction team and we never had to deal with that. I actually recommended it to friends and would talk about Azores and Ben to all our friends.
We are very happy with the work Azores Kitchen & Bath Remodeling did on our master bathroom remodel. They were on time with great workmanship and at a fair price versus other quotes we received. After a bad experience with past contractors it was great to finally find one we can trust going forward. Mark was our project manager and is very friendly, helpful, and openly communicated status updates on a daily basis.
Exceptional Great communication!! Just wasn’t gonna be happy until we were 😃
We had our guest bathroom remodeled to make it easy for our older parents by changing the tub to a walk in shower. Arad our project manager made the whole experience from start to finish. His attention to detail, honesty and his drive to deliver the best value for the clients was outstanding. The entire crew who worked on the project were very competent, polite and punctual. Super happy with Azores team and will definitely reach out to them for future work. Before and After photos of our bathroom attached.
We hired Arie and his team to do a remodel in our home. They expanded a bedroom, including installing a large closet, and converted a different room into a dining area. Arie is always available and easy to communicate with. He asked good questions and gave great design advice. His team did solid work and were very conscientious of our kids and pet.
A previous contractor left the job unfinished, so I contacted Azores to come in and make corrections to complete the project. They were extremely punctual, understanding and was able to complete the work quickly at a higher quality than the previous contractor. The work crew’s craftsmanship was top notch. The office staff and project manager were extremely responsive to my questions. I would highly recommend them. I’m actually looking at quotes now for additional work for them to complete.
We went from a drab dark kitchen that was uninviting to this beautiful bright clean kitchen! The work and quality are amazing and Arie and his team worked quickly and did such an amazing job! He left me with a kitchen that was better than I could have imagined.
Azores came out provided me an estimate for extending my concrete patio and doing a sidewalk. Very good price and I said let's get it done. They came out the next day and got to work, everything was done within 2 days the team was great and showed up on time and didn't let me down thanks Azores I will use you guys again in the future for other projects.
Azores responded to my request incredibly quickly—they came out the same day to give me a quote and started the very next day! The crew did an excellent job not only on the patio extension, but also with the clean-up, which was superb. The stamped concrete turned out great, and I couldn’t be happier with the results. I’ll definitely be hiring them again soon to build my outdoor kitchen.
I recently had my patio extended and I wanted to share how pleased I am with the entire experience. The team at Azores was friendly, easy to communicate with, and truly listened to what I wanted. They arrived on time, worked efficiently, and kept the area clean throughout the project. The final result blends beautifully with my existing patio and has made my backyard feel larger and more inviting. Thank you for the excellent work Azores.
Great job!!! I needed help fixing my brick mailbox outside, few bricks had come loose and started cracking. Azores Remodeling scheduled an inspection for the next day, sent me the quote the same afternoon, and started the work just two days later. Fast, professional, and super easy to work with. Amazing experience!
Mark and his team did an excellent job on a large bathroom remodel project. We quoted out several companies and I was very impressed with the detail Mark’s provided when asked about what to expect, as well as his ability to foresee issues during his quote. The project itself started when expected and the guys were incredibly professional. They were always on time and put in a ton of effort to make sure the job was done correctly. Mark checked in regularly and always answered the phone when I had questions. I highly recommend them for any remodel or build projects and I will personally use them for all projects going forward. Thanks Mark!
The bathroom remodel was a complete success—it looks absolutely stunning. My vision of the remodel was realized! Ari was very friendly and a pleasure to work with and Martin and his workers were very skilled. My only issue was with communication. I didn’t always know when the workers were coming or not coming, which led to some frustration.
It has been a pleasure to work with Azores. Mark and Arie guided us throughly throughout the design process. They helped us to pick out materials, vanities, etc with lot of savings. There are few things we didn’t like, we asked for modifications; They listened and quickly responded to accommodate our requests. They covered the floor before the renovations and provided carpet cleaning after. We would recommend Azores.