My experience with B&R was disappointing overall. Although the pricing was good, the quality of the work was poor enough that the installation had to be almost completely redone. Communication throughout the process was also inadequate, making it difficult to get clear updates or resolve my issues in a timely manner. Ultimately it was only resolved after I made it clear that I was prepared to escalate the matter further that I finally got the issue resolved in timely manner. Throughout this process I was very dissatisfied with the response and updates I was receiving as the company was very defensive, despite their own technician saying how badly the work was done. I do want to recognize Felix, who did an excellent job fixing the problems from the original install and essentially redid the entire ductwork by himself. He worked hard and was very friendly. While initial price was great and Felix was excellent, i would always get a second inspector to double check the work.
B&R Pro Services
- 5 hires
- Based in Sunnyvale, CA
- 10 years in business
- 6 employees
- Responds in about 1 hour
- Background checked
About B&R Pro Services
At B&R Pro Services, we are committed to providing high-quality, reliable service with honesty, professionalism, and attention to every detail. Our experienced technicians provide a wide range of residential HVAC, air duct, chimney, fireplace, and ventilation services, including: • Air duct cleaning, replacement, and installation • Ductwork repairs and modifications • New vent installation, including interior vents, registers, and complete vent connections • HVAC system diagnostics and repairs • AC replacement and installation • Furnace replacement and installation • Complete HVAC system replacements • HVAC maintenance and deep cleaning • Dryer vent cleaning, repair, replacement, and installation • Chimney cleaning and repairs • Fireplace services and repairs • Gas fireplace system installation and repair • Gas system installation and replacement All installations, repairs, and replacements are performed in accordance with applicable U.S. building codes, manufacturer requirements, and industry standards. When permits are required, the work is handled accordingly. We use high-quality materials, professional equipment, and proven installation methods to provide safe, efficient, and long-lasting results. Have a complicated or challenging project? You’ve come to the right place. Our team is experienced in handling complex jobs and finding professional solutions tailored to each property and project. Customer satisfaction is our highest priority. We stand behind our work with professional workmanship, clear communication, transparent pricing, and dependable service you can trust. B&R Pro Services — Professional Service. Quality Work. Reliable Results.
Reviews
Josef was incredibly quick and communicative. He deep cleaned the chimney and sealed flashings on the roof in one trip.
The work quality is great!! Very prompt and did the service on the same day
Quite good service,remove all bee wasp nest for me!
pro showed up at the time they specified. pro was knowledgeable, pro completed the task in a timely manner. would recommend
Fast, professional and friendly. Highly recommend for dryer services!