He was awesome. Very polite, friendly, and completed the problem quickly. He was very fair on the pricing. I have his card for all future service calls.
Baseline Home Maintenance
In high demandLicensed
- 116 hires
- Based in Salt Lake City, UT
- 2 years in business
- 4 employees
- Responds in about 5 minutes
- Background checked
- License verified
About Baseline Home Maintenance
We focus on great communication, high quality repairs, and lowering the long-term cost of home ownership. We always strive to be the honest guys. “These guys were amazing in really all aspects. Scheduling, customer service, and the actual job.” - Mark C.
Reviews
My technician was very professional and kind. Instructions were clear and it really helped Fully recommended 5 stars for all of u guys
These guys were awesome. They came out and addressed the problem right away. Did not try to overcharge me for anything. I would highly recommend. Thanks!
They responded to my initial call quickly. The original call quickly. The original call was between 7 AM and 7:30 AM. They had a technician out the diagnose my problem by 9:30. Their technician was professional, and we discussed my options when the problem was found, and he gave me advice as needed will definitely be using them again.
Had an issue with LG refrigerator ice maker. During the initial visit the tech reviewed, dismantled and made a quick repair in hopes it would solve the issue. The “fix” was unfortunately temporary. A few weeks later the ice maker again malfunctioned. I emailed Baseline, on the weekend, and the tech arrived with a replacement that Monday morning. I appreciated the quick response, the initial attempted repair rather than just an immediate replacement, and them responding with a new part first thing. Hopefully we’ll never need them but if necessary they will be the first company I’ll call.
Brought them in to assess my washer and they were honest with me about its condition even if it meant they didn’t get the work. I appreciate them being transparent about the fact I was better off replacing it than repairing rather than taking me down an endless rabbit hole of repairs.
Unfortunately my fridge couldn’t be fixed because the compressor for my particular model was discontinued but I appreciated the quick reply to my task request (under 5min) as well as the promptness, professionalism & advice from the tech who recommended brands for a new fridge. I would use this company again.
Staff at Baseline was quick to respond to my request. When the technician came to location, they resolved the issue to our satisfaction. Would definitely use this vendor again.
Paul was amazing. He was an hour earlier than the quoted time, gave us an ETA so we weren’t just waiting on him at all, gave us an eta of how long when he got here, finished and got our fridge in working order, all without waking up our twin babies from their nap. Thank you Paul and thank you guys for getting our warranty paid out for our compressor. A 2.5k fridge or 1.5k bill wasn’t in our cards this year.
They arrived on time and unclogged my dishwasher. They suggested I have them refurbish my dishwasher. I declined.
great work, on time and great communication. will hire again!
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Baseline Home Maintenance★ 4.9
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