This company is running a sales campaign and not interested in seeing clients and estimating the job
Basements Love Us
Licensed
- 5 hires
- Based in Palmyra, NJ
- 15 years in business
- 10 employees
- Background checked
- License verified
About Basements Love Us
We are a family owned & operated business providing Basement Waterproofing, Mold Remediation, Structural Repairs and Crawl Space Encapsulation to the New Jersey, Eastern Pennsylvania and Delaware area. We have over 20 years of combined experience, and are fully licensed and insured in New Jersey, Pennsylvania and Delaware. We strive for excellence and are proud to offer a 100% satisfaction guarantee. We look forward to helping your family today!
Reviews
Will sell up a great sales pitch to get you signed away. Service and customer service so horrible and unprofessional. Can elaborate with the recorded doggy cam if necessary…
We reached out to discuss a mold inspection and test and the representative was argumentative about their rates and insulted other companies by stating "Unlike them, we do it right! We're licensed and professional. Our fee is our fee!" That was unnecessary and unprofessional. Consumers have the right to shop a job around and get price quotes and ask questions about what is included with any service. To be combative with a potential client is like burning a bridge that you haven't even had the pleasure of walking over yet. We'd never use them due to that representatives poor attitude. Be mindful of the tone you use with potential clients. This could have been handled with a lot more dignity and grace.
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Basements Love Us★ 3.4
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