Great service! The plumbers were friendly and pleasant to work with. I’d happily call them again and recommend them to anyone who needs a plumber.
Benjamin Franklin Plumbing of Connecticut
Great value
- 490 hires
- Based in Andover, CT
- 23 years in business
- 50 employees
- Background checked
About Benjamin Franklin Plumbing of Connecticut
For more than 20 years, <PERSON> Plumbing has been a trusted choice for homeowners needing fast, dependable plumbing solutions. Our team of 38 experienced plumbers handles everything from emergencies and drain or pipe repairs to water heaters, toilets, faucets, garbage disposals, septic systems, and sump pumps. We pride ourselves on clear communication, transparent pricing, and showing up when we say we will. You’ll always know what we’re doing, why we’re doing it, and what it will cost before work begins. By combining proven expertise with genuine respect for your home and time, we work to solve your plumbing problems right the first time and build relationships that last. Contact us today to schedule service or discuss your project.
Reviews
Very thorough and knowledgeable. I appreciated their responsiveness and professionalism.
The team was very responsive and helpful with my questions. Very friendly office staff and quality technicians. Thank you!
I called them to diagnose and fix a sink leak issue. They were available to come next day, which is great, and came out in the window of time they said they would. Felix was the technician and he was really nice. They identified the issue and the fix was to install a new faucet. I ended up not going with them because they quoted me $1500, which is 7x more than I’d ever pay for a faucet install. They said if I supplied my own faucet, it would be $500. I don’t know what faucet they’d install that would cost $1000, but if it’s worth that it’s certainly beyond our needs. $500 was still a high price for a very simple job to me. I’m sure for someone else it would be worth it to know it’s done well. I thought the $79 diagnostic was fair. I like how they operate even though their prices don’t make sense for my needs. I would use them for a big expensive emergency plumbing issue in the future, but I probably won’t contact them for any small jobs.
They did a great job. It was quick and work was done smoothly. Very happy with the service
Our technician was transparent, helpful and very professional.
when you schedule a time period and I take a morning off from work and your estimator comes out and upon leaving tells me they cant get there until afternoon now - thats not acceptable. especially when you were told when we made the appointment that was the only foyr hour time window that would work and you assured me that would work for you. really not okay. that and the estimate you came up with was $200. more than 2 other thumbtack contractors. one of whom came out within an hour and had the whole job done very professionally before 1pm.
Currently i still have no answer on my water test that i paid 850 for, and you cannot find anyway to contact
Solved my issue very promptly & professionally, would definitely recommend and use them again
ver good job will look forward to working with them in the future.
Workers did a great job. Excellent communication as well
Had some initial misunderstanding about pricing that was resolved after a call with the owner, who was very understanding and flexible. Overall I had a great experience, the technicians were on time and performed solid work. I appreciate that they sent pictures of the issue together with a detailed invoice.
Elliot was punctual and very knowledgeable. He explained the septic system process and visually demonstrated. I asked questions concerning the difference between concrete septic tanks, plastic tanks and longevity. Elliot was professional and I felt confident in his skills.
All responses were immediate and service was scheduled for the first apointment the next day. The technician was prompt, knowledgeable, and completed the service quickly.
Got a quote for some repairs. Ken was very kind, respectful, informative, and professional!
Nick was great. Very quick at identifying and fixing the problem. Somewhat pricey for such an easy fix, but that seems to be the norm today.
Fixed the issue
The guys got here today, worked hard, and cleaned up perfectly. It was a pleasure to have them in
Ryan was soooo good and the cost was great.
My experience with Benjamin Franklin very good . Devin was very good explained everything me and he was very polite. Will recommend this company to my family and friends
Services
Benjamin Franklin Plumbing of Connecticut★ 4.5
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