They responded quickly, showed up soon after, providing a quote and performed the job all in a timely manner.
Best Bay Plumbing & Rooter
Great valueLicensed
- 325 hires
- Based in San Jose, CA
- 16 years in business
- 6 employees
- Responds in about 15 minutes
- Background checked
- License verified
About Best Bay Plumbing & Rooter
With 16 years in business, our licensed plumbing team is dedicated to providing reliable service, expert installation, and lasting repairs for your home or business. From emergency plumbing and pipe repair to water heaters, toilets, faucets, and water treatment systems, we handle a full range of residential and commercial plumbing needs. We’re a small team of six, which means you get personal attention, clear communication, and consistent quality on every job. Mechanical piping and detailed, code-compliant work are at the core of what we do. We’re proud of our reputation for integrity, meticulous workmanship, and long-term client relationships. If you’re looking for plumbing pros you can trust, we’d be happy to help with your next project or repair.
Reviews
I hired Best Bay Plumbing & Rooter because my toilet kept running. They responded to my request for a quote within an hour and replaced some items to fix the toilet. They were prompt and professional. I would highly recommend them for your plumbing needs!
Eddie and his team re installed a smart toilet that was leaking and broken. Quick work. Good communication
Eddy and Sergio are very friendly and professional in clearing the clog in the kitchen sink drain. Response from the manager is super fast, and the crew also show up punctually. Highly recommended.
We hired Best Bay Plumbing to swap out an old water softener for a new one with an addition of a filtration system. They arrived on time and performed the job perfectly! New system looks great and the price they quoted us was very competitive. Highly recommend!
The team is super amazing! The owner came to resolve my problem when the plumber was not available, did the work, told me what was wrong and charged appropriately. I'm a lifelong customer now!
Responded immediately, showed up on time and quickly fixed the issue. Overall good experience and would use them again if needed
I needed my age old water heater replaced. Thumbtack helped narrow down my options. Abel and team were able to provide super competitive quote for a supreme quality workmanship. Abel is very transparent and diligent in diagnosing the problem and arriving at a solution you agree with as well.
Abel & team did a great job! Very glad to have hired them. Very professional. Very quick.
They(Roberto) helped me on short notice. Definitely recommend!
Scheduled an appointment and disappeared
They responded and got the work done on the same day. Thank you!
They fixed out toilet and installed a new one. When it leaked a bit they also followed up and fixed it.
Professional, got the job done but provided no written statement of work or estimates and waited weeks to get a receipt of completed work and it did not include everything. Documentation needs improvement.
Fixed a leak through PEX at a very reasonable price and fairly quickly. Instead of just replacing the fitting under duress they replaced it with press fitting copper which will last much longer. They were professional and my dogs loved them.
Identified a potential issue while cleaning out a stubborn drain. Good work and very responsive!
I was surprised by how quickly they were able to do the work and there have been no issues.
Update - Able reached out to us immediately after posting our review here and offered to help. He acknowledged his team’s mistake and gave his expert suggestion on how to best fix the issue. He made sure both the softener and the sink faucet issues were fixed immediately and ensured we were satisfied with the job. Thanks a lot Able, for your due diligence. We got a water softener installed by best bay plumbing. They not only messed our plumbing system but installed the softener a feet away from wall. As a result, we don’t have required water pressure in kitchen and do not have enough space to park car in garage.
Punctual, reasonable price, efficient work, easy communication, solid finish. They even cleaned the vent me after their installation. I highly recommend the team.
Abel responded right away to our emergency when our water heater stopped working. He showed up the next morning on time, gave us a free diagnosis and in our case, our 22 year old water heater is beyond repair. He gave us a very good estimate (I got 3 quotes) and the best 6 year warranty from him. Highly recommended.
Services
Best Bay Plumbing & Rooter★ 4.9
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