Victor and Anthony were great!
Best Pools Solutions
- 15 hires
- Based in Morristown, NJ
- 18 years in business
- 3 employees
- Background checked
About Best Pools Solutions
My focus is quality. I never cut corners, even when it's more expensive. Some of my competitors are cheaper, but I will take the time to make sure you're 100% happy.
Reviews
Service is great and they take the time to explain the work they did and help answer any questions in detail.
Prompt and professional
I never write reviews but since I can’t get a hold of anthony I will write one here. Avoid Anthony from Best Pool Solutions at all costs. I hired him to repair a small section of pool tiles — a straightforward job that any professional should have handled easily. Instead, within a couple of weeks of his so-called repair, the tiles he installed fell right off and into the pool. The grout he used is now crumbling apart, leaving debris all over the pool floor again and again, and to make matters worse, it has caused staining on the gunite that I now have to deal with. And Anthony? Completely unprofessional, unreliable, and dishonest. I’ve contacted him countless times — I have text messages where he promised to come back and fix his disaster and even a phone call of him apologizing making promises. But all he’s done is lie, ignore my calls, and never show up. He’s made zero effort to make this right. Because of his incompetence, I now have to partially drain the pool to get this mess cleaned up and pay someone else to redo the job the right way. Anthony clearly doesn’t care about his work or his customers — he just wants your money and disappears when the job falls apart. Do yourself a favor: don’t hire Best Pool Solutions. It’s the worst decision you could make for your pool
I had an amazing experience. From the moment Victor walked in my backyard to fix my pool, I knew my problem would be solved. He’s knowledgeable, professional, friendly and talked me through everything that he was doing. When I say top notch customer service I really mean it. I hired him on the spot to open and close my pool. If you want quality service I recommend BPS. They exceeded our expectations. Thank you so much!!!!!
This is 1 1/2 weeks after the installation of my new liner. Needless to say, we never even got to go in the pool. Completely damage my neighbors yard as well.
Took deposit over month ago. Never finished the liner install after scheduling appointments several times and never showed up. Not responsive.