The pro cannot fix the issue, asked for extra fee to access attics, and then told me he will send pictures and videos to me to let me find other pros. But it has been 3 weeks that they still not send me anything…
BH Home Service
- 75 hires
- Based in Portland, OR
- 28 years in business
- 8 employees
- Background checked
About BH Home Service
BH Home Comfort Solutions specializes in professional chimney sweep, fireplace repair, chimney inspection, air duct cleaning, dryer vent cleaning, and insulation services in Seattle, Washington and surrounding areas. We help homeowners improve indoor air quality, fireplace safety, heating efficiency, and overall home comfort using professional equipment and proven methods. Our services include chimney cleaning, fireplace maintenance, dryer vent cleaning, air duct cleaning, masonry repair, and HVAC system cleaning. With years of hands-on experience, fast response times, and honest pricing, BH Home Comfort Solutions is committed to high-quality workmanship and customer satisfaction. We proudly serve Seattle, Bellevue, Kirkland, Redmond, Tacoma, Everett, Lynnwood, Shoreline, Kent, and surrounding Washington areas. Breathe cleaner air. Stay safe. Feel the difference with BH Home Comfort Solutions.
Reviews
though originally scheduled to visit togive estimate on 5/31, the appointment were rescheduled several times by someone calling me after the scheduled time. The last rescheduled time was yesterday (6/14) at 11am. Again no show. totally unprofessional, wasted my time by making me wait for hours.
Unprofessional evaluator, and no written estimate sent after evaluation visit. Would not recommend hiring them based on my experience.
Isaac did a great job cleaning and inspecting my chimney. Of course there were issues that were brought up that worried me but he explained them and that he could fix them. I felt like prices to fix were pretty outrageous but I appreciated his efficiency and being informative.
Good
Showed on up time, was courteous and professional. Only reason for the 4 starts is the estimate provided was outrageously high. Was able to find an alternative solution for a third of the cost and the fireplace is operational again.
It was fast and quick. No idea whether the value was right. It seemed exorbitant. But I don't have idea as I didn't do market comparison
I found them to be very unprofessional. Very not responsive. I had to text them multiple times before I can get a response from them. If they are this unresponsive before they do a job for you, I can't imagine how unresponsive they will be to cover your volunteer and stuff like that once the job is done in that paid.
No show for the first appointment. Then sudden last minute cancellation for the last. We have a short window of being able to fix this fireplace and they committed twice to service that they were unable to perform.
Diagnosed the issue with my fireplace. Also quickly troubleshot and fixed the other fireplace which I had problems with. Thanks a lot
Appreciate the good work and hard work and expertise in repairing a 27-year-old gas fireplace. Works like new! Thank you!
Finally it's all fixed :)
Angels Chimney did an outstanding job cleaning my chimney! The team was punctual, professional, and incredibly thorough. They took the time to explain the process and even pointed out a few minor repairs that needed attention, without being pushy about upselling. After the cleaning, my fireplace worked more efficiently, and the area around it was spotless. I appreciated their attention to detail and safety measures. I highly recommend Angels Chimney for anyone looking for reliable chimney cleaning services!