Jon was Great to work with! Before he he started, I voiced my concerns about the tankless water heater. He took a look at the appliance while the descaling was in process. He never gave me a Big Up-Sell which I found is very prevalent for a lot of the other outfits I had look at it. He gave it to me straight and was honest about his assessment where the unit is in Good condition, but it is nearing it’s end-of-life, and gave it a 2-5yr estimate for it’s remaining service which gave me a timeline to start preparing it’s replacement. He was fair, and I would hire him again in the future to replace my WH, and for any of my other plumbing issues that would be beyond my skill level.
Big John's Plumbing and Drain
- 13 hires
- Based in Maple Valley, WA
- 8 years in business
- 14 employees
- Responds in about 2 hours
- Background checked
About Big John's Plumbing and Drain
Services We Offer: Plumbing, Leak Detection, Water Heaters, Drain Cleaning, Sewer Repair and Replacment, Sewer Lining, Point Repairs, Footing Drains, Storm Systems, Jetting, Camera Inspections. Choosing Big John’s Plumbing and Drain means choosing experience, reliability, and quality workmanship you can trust. With 40+ years in the industry, we know how to diagnose problems quickly and fix them the right way — saving you time and money. We’re not here to upsell you on things you don’t need. We’re here to provide honest recommendations, fair pricing, and long-lasting solutions. Our customers choose us because we communicate clearly, show up when we say we will, and treat every job like it’s our own home. From small repairs to major plumbing projects, you can count on us to get it done efficiently, professionally, and built to last.
Reviews
Communicative and on time I highly recommend Cody and John they stop by very quick they were super handy and professional they repair the pipe and complete the task very quickly, I definitely will use their service in the next time
No
This company requested and agreed to meet in person (the following day) in order to provide an estimate for a job. They then didn't show up, didn't call me, nor respond to my message afterwards. extremely unprofessional. I would not utilize their services.
My experience today with Big John's Plumbing and Drain was great! I had my kitchen sink faucet replaced. Derrick came out. He was on time, very professional, and did a swift job. I thought the cost of the service was very reasonable. I will use them again in the future if needed.
Message from my sister who was present for the appointment with Derrik, who swapped out an OLD toilet and archaic valve for my elderly mother... "I cannot believe how fast and professional that guy was! REALLY IMPRESSIVE! Cordial, efficient, understanding, and humorous. Thank you so much for arranging!!" Not to mention they had the job completed within 24 hours after initial contact. Highly recommend Big John's. Thank you guys!
John did an excellent job replacing my gas water heater in the garage. His crew responded promptly to each of my messages and got the job done well on-time at a reasonable price. Would definitely hit Big John's up for another job and refer him to others!
John was amazing. He fixed everything so fast and he was very knowledgeable. I appreciate him so much.
Derek arrived on time, was professional and proficient and kindly took the old toilet and all the packaging. Cost came in under the estimate I was provided before arrival. This will be my go-to plumber for sure.
Very pleased with the job they did. Went above and beyond. Prices were extremely reasonable. In today’s world it nice to have honest hard working people. I would 100% recommend this company!
Services
Big John's Plumbing and Drain★ 4.4
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