Melody is a wonderful communicator and very professional. She responds very quickly. Love working with her.
Black Cat Sweeps LLC And Black Cat Studios
- 198 hires
- Based in Hollis Center, ME
- 17 years in business
- 2 employees
- Responds in about 40 minutes
- Background checked
About Black Cat Sweeps LLC And Black Cat Studios
We firmly believe that everyone deserves a safe chimney on their roof, and fine art on their walls, regardless of their income level. We keep our overhead costs as low as possible, allowing us to pass those savings on to our customers. We offer payment options that work with our customers. We don't go in, do the job, and leave like other companies. We take the time to explain to our chimney customers how to use their chimneys more efficiently and why we recommend certain repairs. An educated customer will make educated decisions that fit within their budget. Knowledge is power! We support our local community by giving back to and participating in charity events and organizations. We also firmly believe in protecting our natural resources for the benefit of future generations. Our home and office run at about 75% off-grid. We operate on approximately 75% solar power. We heat our property with electric heat pumps, highly efficient and low-emission woodstoves, and pellet stoves. We are a small female-owned, family-operated business that proudly supports our elders and those who have served our country. If you have served or are over 65, please ask for our 10% discount. Our founder, Melody Marie Luciano Norris, is a published writer and a degreed designer who began doing photography around 37 years ago. She started doing genealogy when she was just a child, learning from her highly experienced best friend and grandfather, Leon Torsey. Her husband, tech specialist Gary Norris, has been working in the chimney trades for over 50 years. Their son, Lee Norris, graduated with certifications in HVAC and refrigeration. Together, they make up the proud Black Cat family! God bless, and always remember to pay it forward.
Reviews
Timely in response to questions. Punctual on the day of the appointment. Gary, the technician, was competent and low key. Quickly responsive to after cleaning questions. Very sincere.
I was very happy with the quality and value of my chimney cleaning. The technician was friendly and professional. Will use again next year and hopefully many more to come.
She's really good at being approachable and hearing you out.
I wanted to select more items I liked about working with Melody. She is awesome to work with and provided alot of great ideas for my manuscript. I highly recommend working with her.
I had the best experience! Engaging questions and conversations. She really cared about my story. She finished in a timely manner. I can’t wait to work with her again.
Ms. Melanie was very good in communicating on what I need to do to get started with my writing venture and she also stayed in touch with me to see where I am at on my writing subject and also she helped critique my writing as best as she could, which was pretty good
Excellent! Very knowledgeable and kind.
Amazing working with black cat!! Would highly recommend!!
She is my favorite
We are pleased with the service from Black Cat. We needed someone to inspect our chimney and evaluate some additional work that was needed which includes installing a cap in the chimney. The additional work has yet to be completed but we are very pleased with the quality of work, transparency and prompt communication.
I had a very amazing experience with black cat sweeps. You know when you first meet these professional people, to help you with you project , you never know what to expect, so there is always some feeling of is this the right person to do what I need done. However, I was very comfortable in the very beginning working with black cat Sweeps, Melody was awesome. She cared about the my work as if it was her very own, which made me feel extremely comfortable. I'm very happy with the outcome and I will definitely use this service from black cat Sweeps again
Excellent experience through and through. Highly recommend
Black Cat Sweeps responded immediately to my request and set up an appointment promptly. The technician contacted me prior to arrival and consulted me on my concerns. He explained and showed me his findings, and added that there would be a follow up email summary of those findings. He was courteous and efficient. I would highly recommend Black Cat Sweeps.
Melody and Gary with Black Cat Sweeps were very professional, knowledgeable and courteous with the servicing of my chimney. I highly recommend them!
I had them come clean my chimney when I bought a new house in Maine. I am now working with them for some upkeep and minor chimney work. They have always been extremely professional responsive, and great to work with 100% recommend.
The service was perfect! Thank you again. I am enjoying the fireplace every night!
Black Cat Sweeps is exactly what you need when looking for local chimney work. They are willing to work with you and go above and beyond expectations. Their 50 years expertise in the field speaks for itself. I would recommend them to anyone.
Excellent communication, excellent work, could not be happier. #1 recommendation for this sort of work.
Our Black Cat chimney sweep was very professional and helpful. In his opinion, we did not need a cleaning and we appreciated his inspection.
Services
Black Cat Sweeps LLC And Black Cat Studios★ 5.0
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