They did great work and helped me with other issues that the plumbing issue created.
Blue Otter Plumbing & Drain
- 410 hires
- 1 similar jobs done nearby
- Based in Mckinney, TX
- 9 years in business
- 5 employees
- Responds in about 5 minutes
- Background checked
- License verified
About Blue Otter Plumbing & Drain
Trusted pros. Fast, honest, and reliable. Blue Otter Plumbing & Drain provides fast, honest, and professional plumbing services across McKinney, Plano, Frisco, Allen and surrounding NE DFW Areas. We specialize in water heater repair and replacement, tankless installations, sewer line repairs, drain cleaning, leak detection, gas and water line work, and whole-home plumbing solutions. Our licensed plumbers show up on time, explain your options clearly, and get the job done right the first time.
Reviews
We were very happy with Blue Otter Plumbing. They were responsive, and came out immediately to check in the problem and stabilize it until they could fix it. Handled permit with the city easily, and pulled inspections in a timely manner. I would 💯 recommend. I especially want to give a shoutout to Tim, who was knowledgeable, kind, and just fabulous to work with.
Were some of the most responsive and efficient plumbers I’ve seen.
Technician called flustered about traffic then cancelled the service call. Probably for the best.
Great work on fixing my washer drain and wash box! Good pricing too! Very professional.
Great work..friendly professionals..my go to plumbing if I need help again
They were very responsive & professional & did not try to talk us into something that we didn’t need. We had an outdoor faucet that was leaking & just needed the backflow preventer replaced. Another company tried to tell us we had to replace the entire faucet. Great work at a great price. We will definitely be calling them soon to replace some indoor plumbing. Thank you to Blue Otter for your expertise, honesty, & professionalism.
They were incredibly responsive and timely on our small project. The work was also well done
I was scheduled a plumber for my job. He was on time. The cost of the job could have been more detailed. ie. part cost, labor cost, approximate time. Job has yet to be completed.
Showed up on time, identified the issue and didnt try to upsell, would use again
Responded to my inquiry quickly, showed up on time, diagnosed issue and had it fixed within an hour.
They know what they are doing. Very Professional.
all good
I would have chose all the things I liked about blue otter but it only let me choose 3. Dakotah was beyond great, I will always use him moving forward. They gained a customer because of his kindness and professionalism and knowledge.
Awesome experience with Blue Otter Plumbing. Dakotah was the plumber that serviced our home. He installed a new kitchen faucet, changed the water filters in our water filtration system, and rebuilt two toilets that were leaking. He did an amazing job and was very professional and timely. Dakotah answered all my questions and provided details so I could understand the repairs needed. He also purchased the kitchen faucet he installed so it will come with a company warranty. I highly recommend Blue Otter Plumbing. Thanks Dakotah!
They seem to be very knowledgeable. They were very helpful.
Great experience, great technician, will use this company in the future
We had some plumbing work done and were really impressed with the service. They were professional, on time, and explained everything clearly. The repair was done quickly and the quality of work was excellent. Their pricing was fair and transparent too. I would definitely recommend them for any plumbing needs!
Blue Otter Plumbing & Drain is absolutely top-notch! Talk about going above and beyond to provide steller customer service. We recently discovered a gas leak inside our home and multiple leaks on the exterior to the outdoor kitchen, pool and generator. Our gas company came out and of course they had to shut off our gas. First thing I did was to call our go to plumbing company, a big name company but we were met with an outrageously expensive quote over $15k so we sought a second opinion. I went to thumbtack and found Blue Otter Plumbing & Drain. Here’s a mom of 4 kids youngest 1 and oldest 13. I felt like I was living a nightmare. No heat, the last few days had been pretty cold, no hot water, no stove to cook, we’ve been eating out daily. Boy was I glad I found this company! They sent James Brant, their master plumber, He came in and showed care and empathy to our situation. We instantly felt he was God sent. From the moment we met James, I knew he was the right person for the job. As a master plumber, he brought expertise, confidence, and genuine care to his work. He carefully explained what happened, how he would diagnose the problem, and how he planned to fix everything—starting from the least invasive methods before moving to more extensive repairs if needed. His professionalism, attention to detail, and integrity were evident throughout the process. At the end, we paid almost 50% less than the initial quote from the big name company. I’m sincerely grateful for the honesty, skill, and customer-first approach James demonstrated. I highly recommend Blue Otter Plumbing & Drain—and especially James Brant—to anyone needing reliable plumbing or drainage work done right the first time.
Thank for the quick responses and resolution! Will be using your services in future